Had great experiences with this business and appreciate the quality and experience that Annie offers. Both of my leather items were completed on time and turned out perfect. I will definitely be coming back and have recommended her services to others in my group. Thank you, Annie! read more

I had a wedding to attend and needed a classic Armani suit to be tailored. The suit was a gift and slightly oversize. Annie tailored the sleeves, waist, hems, and jacket width. The suit fit just right. Annie is my go to tailor. I'm not sure about the one star reviews. Every business has hiccups. From my experience, Annie is a professional. read more

Alteration & Cleaners - My classic tailored Armani suit. - Sewing & Alterations Near Me - San Jose, California

Dropped off a Janie and Jack 5 piece 3T suit and a long dress for my 7 year old daughter. Not only did I get charged $48.75, but I received the dress back damaged. Bodice damage, skirt damage, and the lipstick mark wasn't even removed fully. She knocked off $5 because they didn't get the lipstick stain all the way off, but I paid $20 for a damaged dress. She only offered to fix it if I left the dress behind, but then the dress my daughter is supposed to wear for the wedding is no longer an option. She offered to give me a discount when I came back. I will not be coming back. Ever. read more

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They did wonderful work altering my wedding dress! It's a fair price and I definitely recommend.

Has been our dry cleaner for all our suits and dresses. They have done alternations for my wife and done a great job. People are always friendly and helpful. Reasonable prices and always get your items back quickly. Would recommend if you needed alterations or cleaning if you're in the area. read more

I called to ask for help in an emergency and willing to pay anything to get something done same day. They had me bring it in and instead instructed me how to do it rather than let me pay. I've been taking my clothes here for three years and you just lost a customer. If I had time to do it, I would but I don't. I would've paid $200 to get this done so I really don't understand what the problem was. Thanks for wasting my time when I'm already in an urgent situation. read more

A skilled tailor is worth their weight in gold for the difference they make in the way your clothes look, fit, and feel. I take all of my alterations here and have been doing so for the last 10 years when Annie fixed for me another tailor's unsatisfactory work. Annie and her team are amazing. She has tailored everything from leisure wear, workwear, and formal wear for my children, husband , and myself. I trust her eye in knowing what looks best and her skills are second to none. Their turnaround time is very quick and the prices are extremely reasonable. I also love the family atmosphere of the business! If I could give it 10 stars I would! read more

TL;DR -- Not recommended. Ten years have passed since my original review of Alteration & Cleaners, and things haven't improved. In fact, my rating of the business has declined to 1 star out of 5 (previously 2 stars out of 5). Service quality has regressed, while pricing has soared. I'm not sure whether I'm out of touch with reality (I doubt it), but I can't fathom how this business has received an overall rating of more than 4 stars out of 5. Here's my latest experience. I needed 2 pairs of slacks tapered, as they were baggy. I also needed 2 pairs of jeans altered (hemmed). Let's start with the slacks. I dropped them off on Friday. The tapered slacks were promised for pickup the following Friday -- a full 7 days after I dropped them off. I went to pick up the slacks on the Saturday after the promised pickup day -- 8 days after I dropped off the slacks, only to discover that the work hadn't even been started! The owner said she'd get on it immediately and call me when the work was done. Well, she didn't call me. I stopped by the following Tuesday and discovered that the tapered slacks were, in fact, ready. Let's summarize what transpired (or not transpired as may be the case), shall we? I gave the tailor (the owner) seven days to complete the work; she hadn't started the work in eight days; she said she'd call me when the work was completed, but didn't; I finally picked up the slacks the following Tuesday, 13 days after drop-off. Thank goodness I didn't need the tapered slacks immediately. Punctuality of service -- one star. Communications -- one star. With regard to the jeans (to be hemmed), I dropped them off on a Tuesday. The tailor promised them that Friday -- 3 days after drop-off. After my experience with the slacks, I was pleasantly surprised. Well, Friday came ... and the work wasn't done. The jeans weren't hemmed at all; they were the same length as when I dropped them off! The tailor wasn't available to speak to me, as she had to leave the store to pick up her child from school. So I had to explain this to her sister, who works there. There was a communications gap. When I picked up the hemmed jeans, the tailor ended up charging me an extra $10 for each pair, because she said I changed the agreed-upon hemmed length. Well, yes, I agreed to the length -- the correct length, if the work had been done at all! When I picked the jeans (that were finally hemmed as agreed to) the following week, another 3 days had passed. So, rather than available in 3 days as promised, the jeans were ready 6 days after drop-off. I was ready to blow my stack, but decided to maintain my composure, pay the surcharge ... and let this Yelp review speak for me. I'm an Asian American. The tailor is Asian. I take pride in supporting small businesses, especially Asian-owned ones. However, I expect good quality work, reasonable pricing, and punctual service delivery -- from ANY business. Failure in all three foundations of good customer service is simply unacceptable. I'm so disappointed. read more

Extremely recommend this business, they are super professional, and had all my leather and fur coats cleaned! The owner is so sweet and gave me the best service!! read more

Alteration & Cleaners - Dry clean leather jacket - Sewing & Alterations Near Me - San Jose, California

This review is long overdue! I've had great experiences here with dry cleaning and pressing of clothes but last year I needed an alteration for an important event! I hadn't had clothes altered before so I wasn't sure what to expect but the staff here took great care of me, helping me to consider things I hadn't thought of - like the fact that I'd be wearing two different pairs of shoes (at different heights!) with the dress I was getting altered. They gave me all the options and I deferred to their expertise. The final result for great, I had no issues and felt great in my dress all night! read more

Alteration & Cleaners - Bridesmaid dress after alterations - Sewing & Alterations Near Me - San Jose, California

Fast and great work. Would trust them again. Went last minute abd get attended me promptly

Got a pair of jeans hemmed and they did a great job. Quality work. Great customer service by a family run business.

Brought in 14 brand new dickies pants over 200 dollars to have them cut and hem! Told the person to cut to inches off from the original size! When I picked them up they were all cutt to short ! Their goes all my new dickies pants ! I would not recommend this alterations shop! I didn't listen to me on how i wanted it to be read more

I highly recommend this place for alterations. We had my daughters prom dress altered, and hemmed turn around time was less than one week. The prices were very reasonable. The attention to detail and customer service was awesome. We will definitely be returning customer. read more

Alteration & Cleaners - Sewing & Alterations Near Me - San Jose, California

Needed a simple white wedding dress, and a shirt for my husband dry cleaned quickly a few days before we renewed our vows. Called and asked if they'd be able to accommodate, and was assured they'd get it done in time. Just picked it up and couldn't be more pleased. Thank you so much! read more

I have gone here twice already and they have done great work. I really enjoy how friendly this place is and how much pride they put into their work, it's exceptional. I'll be coming back for future work; I definitely recommend to come here! read more

Brought my suit (jacket, shirt and slacks) to this place. Haven't used cleaners for years, is $31 kinda pricey? I do t know, but maybe it's time to invest in a steamer. Think I'm going to go back to washing and pressing my own shirt and slacks and only bring my jacket to the cleaners... read more

Alteration & Cleaners - Jacket, shirt and slacks for $31... - Sewing & Alterations Near Me - San Jose, California

Excellent service. We have used her services many times and it is always 5 stars. We highly recommend her alterations even for expensive and difficult clothings. read more

I came in to get four pairs of jeans shortened, with the original hems. The service was incredible! Despite it being very busy (which is for good reason!), the two staff took time to carefully notice that not all of the jeans were the same length or style, and made sure to measure and mark each of them before I left. The price for all four jeans was very reasonable too. I'd highly recommend Alterations & Cleaners! Thank you! read more

Amazing and fast superior service, found this location through yelp and the reviews speak for itself! If you're in the area I highly recommend, they are very friendly, quick and also give you a call when your items are ready for pickup. I found my new go to Alteration/Cleaners for my suits! read more

This place is great and the owner and her staff go the extra mile to take care of their customers! Had pants hemmed and suit jacket sleeves shortened and also adjusted so they were more fitted. All seams and sticking were perfect where you couldn't tell they'd been altered. AND they went the extra mile to bail me out because I waited until the last minute to buy my stuff. Dropped it off on a Saturday 4:30 PM and picked it up on Tuesday 1:00 PM. They're the best! read more

Alteration & Cleaners - Suit jacket and pants altered. - Sewing & Alterations Near Me - San Jose, California

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I came here 38 hours before my engagement party and needed my dress to be altered in all places. Annie was amazing! She was so helpful in how I should take the dress in and she did fixed everything in such a short time! I got so many compliments on my dress and I owe it all to Annie! I will continue to bring my clothes here and will recommend this place to anyone. read more

I have been a proud customer for over 10 years now. And I must say, they have the utmost love for what they do. The workmanship and customer support has always been the reasons why I've been returning ... Family oriented business, with the up-most care for my clothing, like if it was there's! 2 thumbs up.... read more

They exceeded my expectations for alterations, and the attention to detail did not go unnoticed. I will continue to use their service.

UPDATE: Hello! So I finally decided to check something off my to-do list and get some pants hemmed and skirts taken in. Annie was there and so helpful! They were busy when I got there but she was able to move things along by having me get to the fitting area while people picked up/dropped off their items. She was quick to pin the hem of the pants and she also worked with me to decide to not keep the original hem. I thought I needed it but she told me that I honestly didn't need to. She saved me $10! Annie was meticulous with measuring the waist on my skirts-- one of them had a pattern and she wanted to make sure it would look flawless! She used some sort of pencil to mark where I needed things to be. It went fairly quickly! For 4 items the pricing was reasonable and I was very impressed by how flexible Annie was with when I would need my clothes for pickup. I wasn't in a rush so I dropped it off on a Thursday and picked it up on Tuesday morning. She gave me my items all pressed and pretty... and they fit me like a glove!! The skirts feel made just for me. I am so so happy with my items and can't wait to bring more things here. Thank you, Annie! original review: I finally decided to get some pants dry cleaned. Wait, no, I decided to get them dry cleaned a year ago and didn't do anything about it until last month. Anyhoo! This place was super quick and affordable. My pants came back in good condition. I've got no complaints! I will be back to try alterations and I shall update my review at that time! read more

OK, so I rarely need any alterations, but when I finally did, and I located Alteration & Cleaners, Annie was far beyond what I expected. She was so helpful, so talented, so economical and so quick. I will definitely keep coming to her and will tell anybody that asks this is the place to go. read more

I should've wrote this review months ago, but alas... Life got in the way. I give "Alteration and Cleaners" five stars, because not only is she an absolutely wonderful, warm, and kind person.... Her attention to detail and execution was incredibly impressive. A few months ago I ordered family outfits from Etsy my dress, and my daughters dress came out beautifully, but the Etsy seamstress failed to deliver on my entires order and left off my husband, and my two sons shirts!! My order outlined that I needed to add the Ankara decorative fabric to my husband and my sons shirts! By the time I received my order from the Etsy seamstress, our family had a flight to catch in less than 48 hours!!! we needed those outfits completed for the event we were flying to!! I was scrambling to find any alteration service that would pick up the phone let alone commit to the tight timeframe. Not only did she pick up her phone she's certainly heard the desperation in my voice, and upon arrival, she was empathetic and willing. After such hard work I had spent designing all the outfits months before, she was able to complete my husband's shirt as well as my two sons shirts. Here they are below! She also added structure to the bottom of my daughters dress, so that it had more elevation and balance! I cannot thank her enough for the hard work she did. She made my entire year and her work made it on 2022 Christmas card. Thank you thank you thank you! read more

Alteration & Cleaners - Alteration and cleaners added the colorful fabric strips on shirts previously purchased from Next, Amazon, and Zara - Sewing & Alterations Near Me - San Jose, California

I cannot thank this staff enough. Great customer service fast and reliable. Annie is very professional and helps me with all my concerns. Will recommend to anyone looking for alterations. read more

Writing after a few months. Got a couple of pants hemmed. Simple job. Well done. Asked about quotes to fix suits. Very knowledgeable, upfront, transparent. I will definitely come again. Keep up the good work. read more

I had dropped off of $450.00 worth of alterations when I looked inside the bag there was a shirt that hadn't even been fixed and it was cut improperly when I took it back to the woman to fix it she accused me of washing it and it being due to putting it in the dryer. When I attempted to say I wanted it back and I didn't need any work done from her she realized she screwed up and insisted on fixing it. I continually stated I wanted nothing from her and I would be sure to never come to her. She was ranting rude slurs and I will make sure no one else makes the same mistake. She is a dishonest,rude and shouldn't own a business with her mistreatment of customers read more

Alteration & Cleaners - This was clearly cut and was not even washed. - Sewing & Alterations Near Me - San Jose, California

I had 3 dresses altered here this week and the service and price were unbeatable! One of my dresses required extensive work and the owner was able to get it back to me a week later with perfect quality. I have been coming here for years and the service and price are just amazing. I'll never go anywhere else! read more

This place is really good, they are clean, very nice and patient and is not pricey at all. The dry cleaning is good and alterations is amazing! read more

Miss Bernard I went here today and got Alter Taylor fit for my pants They did very good job I recommend this cleaners to anyone very nice people here people reliable great customer service in Fast. 5 fives read more

I use to bring my son's dry cleaning there and they did a good job. I've never had a problem but more recently it has been alterations for myself and they have always done a good job. Glad they are open again! read more

This place is a gem! I've moved so much in the Bay Area and I work in fashion, so I always have something to alter. This place is the best out of all places I've tried in the Bay Area. They are easy, affordable and their work is great. They even do a one day job for you if you're in a rush. Finally I don't have to think twice before buying an outfit that needs a bit of fixing coz I know these guys got me read more

So thankful for Alteration & Cleaners!! I had a horrible experience with another alteration store and was in a panic to find somewhere else that could fix my maid of honor dress. I called here on a Wednesday and asked if they could alter my dress and have it done by Friday and they said yes! The lady who worked on my dress was super sweet and I was so thankful she was willing to help! She was able to fix my dress perfectly and even steamed it! Thank you again for your help! read more

Took my suit here to get tailored and I couldn't be happier with how it turned out and the friendly service I received. Would definitely recommend and I'll be going back for sure. read more

I am soo happy I found this place via Yelp! I am getting married on August 1st and needed a place to give me a great deal on alterations and dry cleaning with quality work. I met with Van (the seamstress) for a consultation, she showed me what she was working on and they looked excellent! I told her I was bringing in one of my bridesmaid dress first before I bring my own wedding dress as a trial lol. She did FLAWLESS, I mean just amazing quality compared to even the maker's original hem! I was in disbelief when I was looking at the original hem in the trash comparing it to the new hem she's made on the gf's dress! I told my whole bridal party to come to her, and I brought my $2500 Mori Lee wedding dress for her to fit for me too. I can't wait to pick it up next week, and will be posting pictures! I highly recommend coming to see Van for alternations. She quoted me very reasonable prices for my bridesmaid's long dresses and my complicated beaded/lace poofy wedding dress. I know her workmanship is also worth it from seeing her previous work for me, and the anticipation is killing me! I am soo excited to have her fitting the most important dress of my life! Thank you Van! read more

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Mai really knows what she's doing! She's efficient & truly cares about the outcome of her work. I was very worried when I brought her a lengha 3x too big for me that I was supposed to wear to a wedding. She informed me that she'd need to cut the skirt and would do her best to realign at the seams correctly. She did an AMAZING job and the lengha fit me perfectly at the wedding. Thanks again, Mai! :) read more

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INCREDIBLE. I live in Oakland and went to multiple tailoring shops across Oakland and Berkeley to find someone that would shorten my stretched out college varsity knit sweaters, but no one felt comfortable touching the knitting (worried that the sweaters might unravel). At Alterations and Cleaners, she had me try both on, marked how I wanted them tailored, and had them ready within the week (even during shelter in place)! They were perfect and exactly as I wanted. So grateful - thank you!! read more