Completely unprofessional. I left my Samsung Odyssey G5 gaming monitor with the owner, Tyler, on…read moreJanuary 24th to fix the jog button. The last time he gave me any kind of update was February 25th; since then, it has been total radio silence. Multiple attempts to get in touch have gone completely unanswered. Taking months and ghosting a customer over a menu button repair is ridiculous. At this point, he is just holding my property hostage--and to be clear, it is still my property. It has not been sold, abandoned, or surrendered. Tyler, check your messages and give me my monitor back. Avoid this shop.

Tyler is a professional at his best. He responded to my computer needs the same day I contacted…read morehim. I run a business and he understood my need to get back up and running. He took care of my issue promptly and I was up and running the same day. I expressed concerns when I go out of town I was unable to take my computer on a plane, he suggested getting a laptop, I never even thought of that. I now have a new laptop with all my needed data. Thanks to Tyler. His pricing was by far better than any other computer service in the area.

From the owner: Cellphone repair & all computer needsread more

I have been working with Tom Hall of Computer House Calls for over 25 years. He is great to work…read morewith. He always returns my calls promptly and has great hours covering most times you would need him. He comes right to my home office and gets any problems fixed quickly. His rates are reasonable and he is always available by phone to answer a quick question, like "why is my printer suddenly not printing"! I use him for business and personal services and have referred him to my friends and associates and everyone has been very happy with his services. HIghly Recommend!

From the owner: I am Tom Hall and I am Computer House Calls -- Providing Technical/Computer Support Since 1994 - I…read moream available 7 days a week, mornings, afternoons, and evenings. In a pinch, even nights. I only sell service, which I charge by the working hour, half hours after the first. And I only do house calls. There are no upcharges, no travel time, no contracts, and no strange costs. I charge $100 per hour, and my goal is to be fair to you. If you cannot afford the price, call me anyway. I'll see how I can help you. - All of my Customers get FREE and UNLIMITED phone support. All questions are important. No Problem is too small. The only call you will regret is the one you don't make. - Who ya gonna call? Call Tom first (704) 549-4334,

The staff here are incredibly efficient and clearly understand the Uptown parking situation. Most…read morepeople are double-parked when they run in, and the team is very mindful of that--they move quickly and get you in and out with no dilly-dallying. The service is fast, organized, and professional. Just a heads-up: parking is basically nonexistent, so be ready to drop off your package and go. This isn't the place to linger. But if you need quick, efficient service, this location does a great job of keeping things moving.

Stopped in to send something work related. I don't usually do the mailings for our office, but with…read morethe Covid environment things are a little different than normal. I wasn't sure if I needed to create a mailing label or if they could do it for me, so I went in prepared to ask for assistance. There were three employees in the store who were all preoccupied doing other things, and no one greeted me when I walked in interestingly. Someone finally walked over and asked how she could help me after they finished discussing whatever they were talking about, and I guess she didn't see the envelope in my hand, so I told her I needed to mail a package. She had such a bad attitude unnecessarily, that was really offputting. She caught me off guard when she asked for my ID because when I normally stop in I'm just dropping things off and obviously no ID is required for that. She seemed annoyed that I asked why it was needed, which is funny since you work there and it's kind of your job to answer questions. She was not very friendly, was borderline rolling her eyes and everything else you can think of. It was very uncalled for. I tried not to reciprocate but that was not easy. I think FedEx needs to do a better job of training their employees in customer service, because whatever issue she had (or maybe she had nothing to be annoyed about at all) it had nothing to do with me - I simply needed help with a mailing. I've been in the store multiple times and have usually not had an issue, but I really do not appreciate her behavior towards me and it motivated me to write a review the minute I left the store.