Jan and his team have are very knowledgeable and also efficient and cost effective you get all…read morethree!

From the owner: Phoenix Audio Video and Systems Integration is a full-service custom electronics design and…read moreintegration provider. Our solutions and products make your technology fun, elegant and easy to use. Our extensive experience, customer focused approach, and high quality of service makes it easy for you to experience all the benefits of customized technology solutions for your home or business.

They set up my stack of an expensive unit without measuring the proper height for the shelves and…read morethe second shelf is 2 plus inches too low to use for albums or storage. That's why I bought their unit vs Amazon or Best Buy. I'm very displeased. Yes, the amp, speakers and Rega 3 turntable are great but I have a wasted Salamander unit. Wayne

I visited their shop to look for a system, and they recommended an Astell & Kern setup that suited…read moremy needs although they don't sell this system anymore. They have a wide range of systems neatly displayed for customers to try out, so you're sure to find the right one for you! Dave, the owner, is fantastic--he'll work with you to customize not just audio setups, but also network solutions and more. They do it all! Right at the front entrance, you'll see their repair shop in action. Their expert technician, Richie, who has been with the shop for a long time, gave me a quick tour of the repair shop, and he's a super nice guy! My Astell & Kern FLAC/DAC system works great and sounds clean. If you're looking for a great place for music, repairs, and network needs, the Stereo Shop has you covered!

Absolutely amazing audio store local to Western, MA. Aaron is the most knowledgeable person in this…read moreindustry that I have EVER known!!! Beautiful new retail store right on Fuller Rd. in Chicopee, MA! Laventure family has run this business the right way, great service and fair pricing, for as long as I can remember (42 years) and I can feel proud spending my money locally!

Aaron is amazing--he helped me with exactly what I needed for my car. I truly believe he deserves a…read moreraise and should be a manager. Thank you, Aaron, for your outstanding customer service! Look for Aaron and you won't be disappointed. You're welcome in advance!

Dmu is a great store for DJ's looking to purchase professional equipment. Their prices are fair and…read moreyou get personal service. I recommend a visit.

From the owner: DMU carries a full selection of pro sound and lighting equipment with all the top brands in the…read moreindustry; Behringer, Boss, Cerwin-Vega!, Chauvet, Cortex, Edirol, ETA, GemSound, Gemini, Hosa, Hybrid Cases, iKey-Audio, JBL, Mackie, Martin, Numark, Odyssey, Ortofon, Pioneer, Rane, Roland, Shure, Ultimate, Vestax. DMU is an authorized dealer for all the product it sells. All merchandise carries a full manufacturers warranty on all new equipment purchased through us. Some of our merchandise include DJ speakers, DJ lighting, DJ controllers, DJ mixers, speaker cables, amplifiers, microphones, microphone accessories, trussing, car audio, and much more. DMU offer rentals for any occasion throughout the Hudson Valley area. Speakers, CD players, PA Systems, lighting, amps, mixers, microphones and more are available for rent. DJ services are also available. The DMU team of DJ's are professionals in their fields, they know how to get a party going right!

My first purchase from Stereo Exchange showed me the benchmark in New York high-end audio dealer…read moresupport. I've been in the audio hobby for over 27 years, so I've learned the difference between a team that actually knows their stuff and one that's just moving boxes. I am the proud new owner of Certified Authentic Pre-Owned Wilson Sabrinas in Obsidian Black. Honestly, taking the leap on Wilsons wasn't really on my radar until a credible, certified pair popped up at a reputable regional dealer. That sense of local security and support is the only reason I felt comfortable taking my system to the next level. Right from the first message, the team was straight-up with me. They walked me through exactly what Wilson's Certified Authentic program entails, the Certification work done on the speakers, the warranty, and the realistic logistics. No hard sell, no runaround, and no question left unanswered. That's the kind of foresight you get from decades of real experience. What really set this apart was the installation. Their Certified installer Mike came out to do the Wilson Audio Setup Procedure (WASP). The guy is a total pro - super patient, incredibly knowledgeable, and just a great person to work with. He added a ton of value to the whole experience. My space is far from a showroom. It's a tight studio apartment, with a corner-loaded left channel, a workstation that isn't moving anywhere; essentially a "lab in motion" for my audio hobby. Mike didn't blink. He worked around the real-world constraints and went through the WASP methodically. Everything was done ear-first and with serious precision. Watching him dial it in showed me exactly why Wilson insists on this setup process; it's not just marketing fluff, it's real substance. The Sabrinas sound phenomenal, and they absolutely live up to their reputation. The speakers and set-up rival my former reference Levinson and Magnepan system. Once you graduate into equipment that has serious value, it's 100% about trust. You have to trust the product, the transaction, and the follow-through. Stereo Exchange nailed all three. If you're serious about bringing your experience to the next level, Stereo Exchange is the place.

Yet another satisfying purchase from stereo exchange. I bought a turntable, phono amp, etc etc. Bob…read moreis their turntable expert and I told him a budget and we came in just under. Plus he selected components that would work with my existing Simaudio Sonus Faber setup. My original salesman Glenn was there as well to chime in ha ha. I have nothing but praise for these guys. They know their products inside out. Literally. If you are going to spend some serious cash for gear, may as well buy from people that actually own the stuff you are buying. Glenn has the exact same turntable I bought today in his house. They won't sell you something they wouldn't use themselves.

A great selection and reasonable prices. I would go back or recommend to anyone else.read more

The service and knowledge of all things music was outstanding. It's a small shop so you don't feel…read moreoverwhelmed on where to go. They have records, CD's, cassettes, 8-tracks, dvd's and other collectables. Prices start at low as a buck. They have a lot of selections between $5-15. There are some rare items that go for some real cash. If they don't have it, they can get it. Just ask.