As I was completing my transition from Georgia to Ohio, I was given Nikki's information. She came…read morehighly recommended from a close friend who has been with her Agency for years. I was u needed a smooth transition between States and Agents. Not only did Nikki make this transition easy and painless but she was very personable. She even reached out to me months after I moved to check on how i was settling in. Even though i was already equipped with multiple State Farm products. Nikki took the time to go over my account without trying to up-sale products. She answered all my lingering questions to my satisfaction. I really appreciated Nikki's professionalism and attention to detail when it comes to her craft. If you are in the Market give Nikki a call. You will be handled with great care!

I would give Nikki 10 stars if I could! My husband and I were looking into our options for life…read moreinsurance and was very confused on what options best fit our family needs. I Absolutely loved the time Nikki took to explain in great details the various products and services. My husband and I had many questions and she took the time to break all the details down so that it was clear. She was extremely knowledgeable and professional. If you have any insurance needs I would highly recommend Nikki as your State Farm agent.

I have been a customer of Town & Village for several years. I have been very pleased with their…read moreservice and their customer service. Questions are always answered promptly. If you are lucky to receive information from insurance agent, Taylor Ball, he is the best and knows exactly what to do for your coverage. I highly recommend Town & Village Insurance Service.

When you are looking for any type of insurance, you'll never find a better group of people to work…read morewith. For competitive rates for auto, home, motorcycle, boat, life and health, call the kind caring group at Town and Village, they are there to help you out. Been with them myself for a few decades and they've always been there. Chris

Worst insurance agent I've ever came across, a year ago in July started my policy paid my down…read morepayment , immediately noticed I was being charged $40 more a month then I was told, I have had a few issues but what takes the cake???? In sept I email Anthony asking could he add my daughter and her car today On Friday, the day I emailed he said yes gave me a quote, did not respond back Wednesday I Emailed again he told me she was under 21 he couldn't add her, at that point I already knew that because when he stopped responding I called Berkshire myself and was told that, October bought a new truck asked how much to add it? Was there a down payment? No it will just be its monthly amount added to your draft, so when I see the insurance draft was almost $500 I stead of $196 I disputed it and started emailing Anthony ask what is going on, I'm out of the office I'll call you tomorrow, 3 days later I'm reaching out again he calls says aww well you added 2 new vehicles ? No I did not I added 1 my daughter and (HER) car could not be added, I'll I'll updated that and get it to you, 100 emails later he send my updated policy cancellation is what he sent me for non payment , so I was supposed to give them $500 wait on Anthony to do his job and what do the credit my account? I think not I told him I disputed it and needed the correct amount to pay it. Aww let me not forget this past July they drafted me an extra $600 I immediately reach out to Anthony he said aw that's your down payment and I emailed before hand, which he did not. Down payment???? I paid that last year well to renew your policy you have to pay again. I am going to take him to small claims court because the fat that I paid 2 down payments on top of monthly , I know have to go pay another down payment to start a new policy, seems t me I'm paying for his mistakes , I think not. He have day after day to fix this and blew me off . Worst customer service I've ever had. I'll attach emails if it lets me. He just emailed and said I need to pay $444 to keep my policy and $383 a month ? My insurance was $196 a month I added a vehicle for $66 more a month but now I have to pay $383 a month and another down payment, even after I was told I don't have to.

I enjoy how thorough and knowledgable Catanzaro Insurance was. I felt like I was treated like a…read morefriend, not a just a client. It make me feel comfortable working with them and I would highly recommend others! Also, helped me save money on my insurance!

I'm very picky about my agent and the only reason I had to switch is bc we moved out of state. I…read morecalled several agents in the area and I was specifically looking for an agency where the agent was in the office pretty regularly. Most said the agent is only available by appointment bc he/she doesn't come to the office otherwise. When I called Dee Miller State Farm, Dee answered the phone. I met with him that day and interviewed him like I was hiring him. Which is technically what I'm doing. My agent is there to help with any issues, make sure I'm protected in case of a loss, and help me plan for the future. He's been quick to respond to any questions or policy changes I've requested. He's been available to help in choosing policies. He doesn't give an answer he's unsure about and will take the time to find out and get back with me. An agent is someone you trust to protect you and your family for today and every tomorrow. I think I found a pretty good agent for that.

Gardiner Allen DeRoberts has met all my insurance needs and gone above and beyond my expectations…read more My dear friend referred me to Jeff Levy at GAD when I bought my house 2 years ago. Since then I have been very pleased with his service. Jeff listened to my needs and wants and examined my then current car policy and what my then current carrier (State Farm) had quoted me on my home. GAD uses the services of 13 different insurance companies so, there's a wide variety of choices. Jeff was considerate to only check with carrier that he had had great claims experience with. For me he found Grange offered the same benefits as SF, but the deductible and overall cost was significantly lower. So, of course, I switched. I asked to meet Jeff face to face and he invited me to their offices where I met everyone I'd be dealing with on the phone if I ever had a claim. It made me feel at ease about working with them. Since then, I haven't had any claims, but Jeff gets in contact with me at every renewal period and discusses what has changed with my policies (cost wise) and what direction we should go. If we should look at changing policies or keep the same. He also checks to see if I have any changes I need to update for the policy. I was actually shocked he did this! So, I am very happy with Jeff Levy at GAD and would highly recommend him to everyone. I will update this review if I ever have a claim experience with them!

Poor service when really needed them, not sure the added value of having them as agent.read more

Great members, great team, great resources. Mission driven on independent agent success!read more

OIA is a great place to work. Everyone is really passionate about helping our members succeed, and…read morethe independent agent members are great people to be around.

I contacted Shawna after 6p on a Friday and she answered her phone! I needed to get some insurance…read morein place right away and she made it happen. There were issues with the computer system but she kept at it until it took my application. It was 10p at night by the time she was done. I have found it increasingly difficult to find hard working people that get the job or task at hand completed. She is one of those rare gems.

She helped me out with my pricing for my new home..I greatly appreciate her services. If you need…read moreany assistance getting your insurance for your family and house.

I was involved in my first accident with Kim Roe's insurance agency in November 2019. The agency…read moreand the claims representatives resolved and finalized my ENTIRE claim within 10-14 business days and this was including over a Thanksgiving weekend! The entire team at Kim Roe were exceptional, especially Desmond! He was fantastic, knowledgeable, patience and kind. Kuddos to every representative who contacted me from State Farm as they were all very professional and understood accidents happens! :) Couldn't ask for a better insurance agency!