Park City is a small town family place so it is so annoying when drivers do not do the effort to…read moreput the ramp down for elderly people , moms with strollers or kids and we have a hard time going up or down the bus when the ramp is so high and it seems the drivers are annoying just to put it down and when we do it they do seems annoying! Hopefully when they see family with little kids or stroller , they helped putting the ramp down .

Park City Transit was life saver while we were there in August/September! We had a rental car but…read morethe parking was ridiculous around downtown for the events over Miners Day Parade so we were so thankful for the free transit taking us back and forth from our VRBO. Drivers were nice and helpful. Sorry for anyone that had a bad experience but that was not the case for us. Enjoyable and appreciated!

I love mass transit! I was happy to hear years ago when they announced the city was going to put…read moreTrax lines in. No worrying about parking your car. This location is fairly close to one of our major hospitals in town, but is still a bit of a walk to get to it. I don't see using Trax if you have some kind of medical condition that stops you from walking over to the hospital. To bad it doesn't drop you off or pick you up right at the hospital entrance. Side note: When I was in Washington D.C. (Crystal City) the hotel I was staying at had a train line that stopped right at the hotel. It was nice to just hop on the train right from my hotel. UTA has added a few other offshoot lines from the major one that runs North and South, parallel to State Street. Let's be honest...we live in the West, and when this city was planned out, they didn't plan ahead for over crowding, and businesses and housing to be so spread apart. If you travel to a city where mass transit works, you will find most of what you need in walking distance from the station, even housing. This is NOT the case here. In fact most "stations" are out of the way. You either have to drive to, or ride the bus, to actually catch the Trax, which kinda defeats the purpose of mass transit. Let's say if you ride the Trax downtown, you are able to walk around without a car, if you don't mind walking large block sizes. Think of the strip in Vegas. You look out onto the strip, and you see a casino you want to go to, because of an optical illusion, you head out because it's just right there, and you tell yourself... just a few more steps. The reality is the casino you want to go to is really blocks, and blocks, and blocks if not miles further than your eye told you it would be. That's what the distance from the Trax line is to the establishment you intend to go to here. In order for Trax to really service the valley they will need to put more lines in, to access places that people frequent, and build closer to the Trax lines. Trains are on the small size, and are weirdly designed. A lot of wasted space in the train cars. Trains run smooth, and run on time, unless there is a problem. like someone thinking they can beat the train, and they collide. Trains are pretty much empty except during rush hour, and you are going to/from downtown, or for events that are downtown. They keep raising prices which is a deterrent for some people that would ride the Trax, but opt not to, because it's cheaper to drive your car. I wish our county, and specifically our city, was walking friendly, but it just isn't. It's to far to actually walk from Trax to most businesses. They do have Car Parks to leave your car while you ride the Trax, which helps keep cars off the roads. I have noticed that more, and more apartment buildings are being built within walking distance to each Trax station, this helps, but this isn't going to help getting to your final destination unless it is a conceivable walking distance especially during our winters here.

I had a scheduled appointment at IHC, and I was done early so took this very convenient TRAX stop…read morewhich was a short walk from IHC. One way is only $2.50. So glad they were there for me!

If you are visiting SLC, I would avoid TRAX at all costs. It is extremely unreliable. I will give…read moreyou an examples from today where I missed a flight because of 60 minutes of delays. I boarded TRAX in Draper. The bus went 2 stops and the conductor asked everyone to get off the train. I asked why and he said the next stop is closed today from construction. He said I'd have to take a bus to the next stop. 10 minutes after I was dropped off the bus arrived and I got on the bus. The bus driver then got off the bus and said the bus would depart in another 20 minutes. I couldn't believe it! He said they had to wait for the next train from the same location I departed earlier. It took another 10 minutes to get to the next TRAX stop. I now wait another full 20 minutes for the next train (that is 60 mins in delays). All in all it took me over 2 hours to get to the airport which is a 20-25 minute drive from my house. I know only a city run operation could turn what should be a 10 minute delay at most into a 60 minute delay. In general TRAX is just poorly managed and unreliable which is not uncommon for SLC public services! My trip started at 8:04am and ended at 10:19am.

UTA is apparently not smart enough to realize that calling a station "North Temple" and then…read morecalling another station 4 stops away "North Temple Bridge" causes needless confusion, wrong exits, and missed transfers. Seriously, no one thought that maybe it would be smart to only have one stop called North Temple? What kind of incompetent fools planned this piece of crap? Also, it should be obvious (although I'm sure it's not to the bureaucrats at UTA), but the terminals for buying tickets are clunky, dysfunctional, and extremely unintuitive. The touchscreen is apparently from 1990 with a sweet 4-second lag time. Want your terminals to be damaged from people punching them in frustration? Then you're in the right place. Say you want to catch the Frontrunner from the airport down to Utah county... Good luck magically knowing that you need a Frontrunner ticket starting at the North Temple station (oh, and that's the North Temple *Bridge* station of course, not the 1940 North Temple station). I still have no clue if I'm also supposed to pay for a Trax ticket from the airport to North Temple (again, obviously not the non-bridge North Temple, as that wouldn't transfer you anywhere). The Trax train very conveniently doesn't say 704 anywhere on it, just "GRN" (which obviously means green?) despite Google and the UTA trip planner giving the number 704. But rest assured, that number is just there to help confuse you, since you wont be able to find it anywhere. I've travelled around the world and the UTA transportation here wins for the most retarded piece of crap I've ever seen. Don't waste your time. It's not worth the hassle of trying to figure out UTA's nonsense, as the concept of usability in a mass transit system never crossed their mind.

For an out-of-towner during ski season the uta trax is a great deal. I've come to ski in the…read morecottonwood canyons of utah during the ski season and prefer to find cheaper accomodations in downtown salt lake city. One can use the light rail to get to the special buses they run during the ski season. Also, the fare you pay on the uta trax can be applied to the ski bus fare just show the driver your trax ticket. Also within central downtown salt lake city there is a free fare zone for those who want to do things like shopping

Seems like a very well thought out and smoothly operating light rail. Reminded me strongly of the…read moreone in Sacramento in that you pay a flat $2.50 for your ticket and that lets you ride any line in any direction for 2.5 hours with everything converging on a downtown hub, but this one seems less sprawling and better laid out, also zero ghetto folk blasting awful local rap out of their phones and getting into petty squabbles. And not nearly as crowded either, I was going in and out of downtown on a weekend and there was plenty of seating each time. Ticket machines at every station that take credit cards no matter how far out and helpful staff / conductors with pleasant attitudes. Downtown "free fare zone" where you can enter and exit with no ticket is very small, but it does save you a kinda long walk in the cold going between the Intermodal station (Greyhound / Amtrak / Frontrunner) and the courthouse / library area of downtown.

Bus driver was 5 min late (nbd) but then we sat at the station for 20 minutes. Then they are…read moreconstantly on their phone while driving. Not safe whatsoever and irresponsible

The Frontrunner system is great and the entirety of the UTA system functions well, especially in a…read moremarket that leans heavily towards private passenger vehicles. The Twitter updates are usually timely and the trip planner services are intuitive for newcomers and experienced travelers alike. That said, this review goes out specifically to the dude with the dark beard that operates on the UVX line and your uncanny ability to make your passengers miss their Frontrunner connection by the skin of their teeth. Even when traffic conditions are light and all the other UVX drivers are on-time, you are consistently late; and I say this after having used the UVX line for the past year and been your passenger several times. None of your other colleagues manage to be as bafflingly late by such a narrow margin as you. It's impressive, really. I get that traffic and external factors influence public transit, but I wouldn't have specifically re-downloaded the Yelp app to leave this review if there wasn't a trend with this specific driver. Anyways, the rest of you at UTA are great. Dark-bearded UVX guy...figure it out. UPDATE: I would like to update my review to account for the stellar crew that work the Frontrunner train lines. They're always courteous and willing to help, and their associated Twitter updates are timely. Extra shoutout to the gents working the Frontrunner NB line around 7:30 PM on 8/7/19. I was the last guy to the station and was late by a few seconds, and y'all delayed leaving the station so I could jump on. You guys have a tight schedule, so I'm incredibly grateful to y'all for doing that. Thank you

There are a lot of good things about UTA. I love that I can get to work and home without having to…read moreuse a car. I like that most of the time it's pretty reliably on time. I think Blue Line cars need to switch to the same type of cars as green and red. The stairs are a pain in the but and frankly, a hazard. The drivers need to wait before they take off from a station. I have seen too many elderly knocked off their feet because they aren't given a chance to sit down. I also think they need to pay attention to who is on the platform. I have tries to catch the train but the doors have shut on me multiple times and they completely ignore what's going on. They just need to be aware of their surroundings.

We were in SLC for a couple of days, and the hotel told us about the Trolley system. Pickup spots…read morewere nearby, which made it very convenient. It's free to travel within the downtown area and just a couple of dollars to ride further out. The transportation was easy to use, with clean buses and trolleys, and clear signage. A real asset for an urban city.

UTA is apparently not smart enough to realize that calling a station "North Temple" and then…read morecalling another station 4 stops away "North Temple Bridge" causes needless confusion, wrong exits, and missed transfers. Seriously, no one thought that maybe it would be smart to only have one stop called North Temple? What kind of incompetent fools planned this piece of crap? Also, it should be obvious (although I'm sure it's not to the bureaucrats at UTA), but the terminals for buying tickets are clunky, dysfunctional, and extremely unintuitive. The touchscreen is apparently from 1990 with a sweet 4-second lag time. Want your terminals to be damaged from people punching them in frustration? Then you're in the right place. Say you want to catch the Frontrunner from the airport down to Utah county... Good luck magically knowing that you need a Frontrunner ticket starting at the North Temple station (oh, and that's the North Temple *Bridge* station of course, not the 1940 North Temple station). I still have no clue if I'm also supposed to pay for a Trax ticket from the airport to North Temple (again, obviously not the non-bridge North Temple, as that wouldn't transfer you anywhere). The Trax train very conveniently doesn't say 704 anywhere on it, just "GRN" (which obviously means green?) despite Google and the UTA trip planner giving the number 704. But rest assured, that number is just there to help confuse you, since you wont be able to find it anywhere. I've travelled around the world and the UTA transportation here wins for the most retarded piece of crap I've ever seen. Don't waste your time. It's not worth the hassle of trying to figure out UTA's nonsense, as the concept of usability in a mass transit system never crossed their mind.

Friendly bus drivers especially for the 620 in roy to ogden plus frontrunner is super convenient.read more

Excellent and friendly service for our first trip to Park Cuty for our ski trip. David was waiting…read morefor us at the airport and helped us with our bags for a trip to our condo. He was also very prompt picking us up for our trip back home. Communication with him was perfect and would definitely use again. I had heard the uber service was not reliable heading to airport so I was happy to have found this service.

From the owner: We are a Luxury Transportation service at a economy price. Mostly airport pickup/drop offs.But we…read morewill drive you any where any time.

This is a convenient way to get downtown for less than 3 bucks. Versus $25 for an Uber. It can…read moreget busy, but never as crowded as a UK underground train. And the return trip was just as easy. The conductor clearly announces each stop in advance. I could not figure out how to buy tickets on the app so I bought them on the platform.

Great transit station right outside the airport. I've used UTA the whole time I've been here so far…read moreand it definitely has parts where they could have more buses as the wait is about 60 minutes down in Draper at places (I'm looking at you 126 Bus). A lot of the route stops have no sun shade it's just a sign. They could use some kind of sun detector in the summer. But the buses and trains are all really clean and don't stink (I'm looking at you LA) and the staff have all been very friendly. I had one of the UTA on demand driver actually help me set up the app. They have their own police and they were all over the trains hopping the cars. So far other than the wait they all are very good at being on time. They have consistently been on time. The staff also (and yea that their jobs I get it but still) very ADA friendly. They have a service to pick up and drop off handicap. They drivers have been very nice and helpful when I've seen them interact with handicap people. Definitely a worthwhile option over Uber and Lyft.

Driver was right on time. Comfortable ride. Very safe and courteous. will use their services again.read more

I highly recommend this service. They were prompt, easy to communicate with, and the whole…read moreexperience was perfect. I would definitely use them again!