This is by far the best service I have ever received. I dropped off my red bottoms and they were…read morefinished in two days. I had the red bottoms replaced and they look brand new!!!! I will be sending all my friends here!

**** EDIT**** READ THE NEGATIVE REVIEWS BEFOR YOU MAKE A DECISION TO BIRING YOUR FAVORITE SHOES OR…read moreBOOTS HERE! Picked up my shoes Friday everything appeared to be amazing. I was so happy. My boots looked great. He cleaned them up nicely. The heels looked great too. These are my absolute favorite shoes, Lord & Taylor. On to Saturday. I was in my shoes for a total of 3 hours. About 2 hous in is when I noticed they were peeling. I was getting so many compliments on my shoes and I looked down and I can see the peeling pieces poking out the side from under the ball of my foot. I contacted Rafi first thing Monday and sent him a text with video. He is taking no responsibility. I feel like he was trying to do a good job. He replaced the heel tips and I believe he used some kind of cleaner on the shoes which caused them to peel . I definitely would not trust this business with expensive shoes! I went here because of the high revenues but I neglected to read the bad ones that include pictures of the workmanship or lack of. Big mistake! I feel bad about editing this review because so many people had bad experiences with him initially and initially my experience was great until I had a problem. Then he got defensive and deflected any and all responsibility. He has offered to try to fix them, at my expense, but I would no longer trust him after this experience and after reading and seeing negative reviews and pictures. ***** Initial Review before wearing my beautiful shoes***** Been sitting on 2 pair of boots and 1 pair of heels in need of heel tips for some time now. Special event comes up and I want to wear those heels so badly. So I went in search of a shoe repair / shoe cobbler. Found the most welcoming individual here at the Shoe Cobbler in Norco. He is friendly. He is fast. He is efficient. He went above and beyond, not only to replace my heel tips but to bring my shoes back to their Glory Days. All in all I highly recommend this business. If you are in need of shoe repair you will not be disappointed. Don't throw those shoes away bring them back to their Glory Days! Hahaha. This is not a paid for review. He stands by his word and so do I.

This place is the great! Second time coming here and service was great! I came to get some shoes I…read morebought at a thrift store repaired and they made them look like new! Super fast too! They were ready a week after dropping them off! They put new soles in them and made them look beautiful! Thank you! As always 10/10 :)

Quick turn around for my boots I needed to repair. Will be going back to get them cleaned and…read moreshined. The lady who assisted me was also very knowledgeable and gave me tips to take better care of my leather boots

More than highly recommended! Had two backpacks fixed, including one needing a brand new zipper…read more Priced fairly and turnaround on fixing was less than a week. The quality of the job done was superb. Will be returning anytime I need more fixes!

Excellent workmanship. Have had zipper, bag and shoes repaired. Timely service and great prices…read more Go no where else. This is the place to go. Easy to find in Redlands.

Recently came here to get my Manolo Blahnik heels repaired, and Mr. Robert did a fantastic job! It…read morewas an affordable and fair price compared to other places, he was super transparent, he was very charming and professional, and I was quickly set up with an appointment to pick up. When I picked up my heels, they were perfect and I've so enjoyed wearing them again! When you come, be sure to save your receipt/ticket for pick-up. Incredibly easy process and I will definitely be returning.

The service is terrific and they listen and guide you in anything you need to repair your leather…read moreitem from a belt , luggage, , purse & shoes. The repair is with excellent quality and labor. From regular leather to exotic leather. They are very fair with the price of each service, I have been coming here of over 10 years . Fixing and altering all my leather goods. They fixed all my high end designer shoes and bags and purses make them look like new .

They did an awesome job with one of my pair of work boots so I brought an additional 2 pairs in…read more Their service is fast and extremely reasonable. I won't go anywhere else!! In fact I knew to take my BRAND NEW (Never worn) boots to be customized like the previous pairs.

The lady is so Rude and has a major unprofessional attitude with customers. I took my sandal their…read morefor the strap to be sewn and 2 weeks later I go to pick it up and she told me it was not ready and said she told me she would call me when it was ready. She never told me that when I dropped it off she said it would be ready on Saturday. I dropped it off on Monday and waited another week to pick it up and still was not fixed. She is so rude and does not have a friendly demeanor what so ever. I will never do business there again!!!! I'm

Longtime customer of red wing boots for work. Great employees at this location. Dropped off some…read more7 year old shoes to get oiled, did some shopping and picked them up 45 minutes later. They cleaned, oiled, replaced the laces and even added the American flag lace bling at no charge of course. They look fabulous and you can't beat the superior customer service.

This review is specifically for the customer service (The boots are top notch too) of their…read moresalesperson Esmeralda. She went above and beyond to ensure I found the right boots for my needs. I never felt rushed and even when customers were waiting and I gave her the easy out to help others while I tried on different shoes she stayed with me. Not sure I would have found the right pair if she hadn't. If I could give a 10 star review I would. Redwing don't lose Esmerelda! She's the reason I'll be back next time.

Had my LV bag straps repaired as well as my Dooney and Burke…read morezipper: So happy with the outcome. Owner was super nice and very knowledgeable. Would go there again for any purse repair.

The quickest and kindest purse repair service ! I came into to get my clutch purse looked for a…read morewedding I'm going to in a few days and got my clutch latches fixed immediately . Great service and I definitely will be back for any other maintenance I need .

My new Dr Martens Vonda floral boots instep was tight and cutting into the top of my foot causing a…read morelot of pain. It was impossible to break them in, turns out this is actually a common problem for DM's. The owner recommended stretching the instep after I requested to cut the tongue, and it worked beautifully! Super happy with the result.

This was an extremely disappointing experience from start to finish. I have been here before, and…read moreunfortunately, it has never been a positive experience. The employee repeatedly called me inappropriate pet names such as "babe" and "sweetheart," which was unprofessional and uncomfortable. I brought in three pairs of shoes, including one pair in a rare colorway that cannot easily be replaced. When I received them back, it appeared that parts of the shoes had simply been spray painted rather than properly restored. The quality of the work was unacceptable. What made the situation even worse was the lack of honesty and communication. The employee later told my husband that additional work had been discussed and completed, even though this was never communicated to me directly. We were also charged extra for services that were never clearly explained. Overall, this business was dishonest, unprofessional, and did not properly clean or restore my shoes. I would not recommend this place to anyone looking for quality service or respectful treatment.

I took my shoes to get cleaned, i was initially told it would take 4 days & it would be $40. They…read morewould call me when it was done. 2 weeks have gone by and still haven't received any calls. I called them twice and no one answered. On the 3rd call i left a voice mail and decided i would just go see what was going on. When i showed up it looked they had just heard the voice mail So they tried to clean on pair of shoes since they were still wet & they other pair wasn't cleaned at all. Instead of taking accountability they said "oh sorry the spots wouldn't come out". They also charged me $45 instead. Over all bad business & no accountability.

I went in for a sole replacement I just got that done, came out really well and I'm loving my 2015…read moreChicagos with a brand new sole, highly recommend this place they are highly skilled with experience!

I know the sign says shoe repair but I took a chance to see if I could have my purse repaired…read more Going in I was greeted with a smile and the owner looked at my purse and said " oh I can repair this " this was music to my ears. He repaired the tear down the seam of my favorite coach purse and it was as good as new! This tote is my absolute favorite and I can use it again like brand new.

Best shoe repair guy In town took care of me, very humble guy very straightforward. It shows in the…read moreshoes he repairs and the quality of the material he uses