Sunrise Cycle is now called Trek Cycle, But what has…read moreremained the same is the Excellent customer service. Professional, friendly repair service at reasonable prices. And a nice inventory of Trek Cycles. Your one stop shop for bike repairs or when shopping for a new bike.

My wife, like so many people in this pandemic world, thought a bike would be good exercise and a…read moreway to get out of the house. So many stores are low on product though! Sunrise Cyclery had the exact bike she wanted in stock, at a fair price! It took them just a few days to build it and she can't wait to start riding around the neighborhood. Great selection of helmets and locks, and they offered a years service with the purchase. Nice folks! Wonder what'll happen when she learns I teased the little girl next door to challenge her to a race!

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

Finding a shop that truly understands the technical side of e-bike repairs can be a challenge, but…read morethe team here is expert-level. The service department is excellent-- employees are incredibly attentive and actually take the time to listen to your concerns. Their pricing is very competitive. . They've earned my trust over the years, and I wouldn't go anywhere else. They have a very large store with a selection of traditional bicycles and accessories. I only know about e bikes.But it looks like they have everything from racing bikes to small bikes w/training wheels.

Needed two batteries for our Sun E350 Trikes. They had been out of stock for 6-8 months and hard…read moreto find. I contacted Sun and they said they were getting them in early 2026. I finally found out they were some available in February 2026, but I had to go thru a Sun Retailer. I contacted local Charlotte shops, and none were of much help or didn't respond. So, I started reaching out to out of state shops. Max of Brands Cycel and Fitness was the first to reach out and told me what I needed to do and get me a quote. I got serial numbers of out trikes and paid. The batteries were shipped to Brand and then to me and within 10 days I had new batteries and we could use our trikes. I wanted to give a shout out to Max for his help and walking me thru the process. Thank You!!

Love them!! They are great, I always get help from their great staff! Always being so kind and…read morepatient! One time I had something major going on with my bike where I couldn't even move the pedals and they fixed it so quick!! Would recommend!!!!

My wife and I came in after checking out a few other bike stores. Babylon Bike Shop had been highly…read morerecommended by a friend. Upon entering we were happy to see a large selection of everything from kids bikes to high end road and triathlon bicycles. We were greeted by Mike who asked us a few basic questions about what we were looking for before showing us a few bikes within our specifications and budget. Both Mike and Ryan explained some of the pros and cons of each and helped us decide on the bicycle that gave us the most value for our money. I have to say that we asked a million questions, they took plenty of time with us, and we never felt rushed or pressured. We then underwent a very thorough bike fitting to be sure that the bikes we were getting would fit us individually. We chose our colors and they ordered our bikes. Before the bikes even came in, I called back with another hundred questions and again they took plenty of time and answered everything so that I understood. When the bikes came in and were assembled, we came to get them, Babylon Bike Shop has a wonderful selection of everything you could need for your bike. From bike helmets, shoes, locks, pumps, etc, they have got you covered. We also bought a set of Babylon Bike jerseys that are very nice quality and have a great design. While we were there, we saw that the entire staff helped every customer with the same amount of excellent care that they extended to us. Their service department takes care of everything from repairs to routine service. Lastly, we were very pleased to find that we were able to buy two Trek bicycles for less than they would have been at the Trek store!

Exceptional honest work! Everything came out as promised. Friendly and knowledgeable staff!read more

Just an amazing Old School bicycle Shop . They will do everything with a big smile, cheapest prices…read morewith superior quality parts and accessories. They even replaced my wheelchair tires and tubes. I would highly recommend to all .I rely on my tire to get through all of my everyday tasks as long as I can get my services from Doug I have nothing to worry about

Very good mechanic I recommend 10000% I've been talking my…read morebike there since I bought it and I always pick it up more happier

Won't bring my Bike to anyone but Jack. Behind his house and in his garages, is an honest and…read morequalified young mechanic. Won't sell ya what you don't need and he will troubleshoot and fix just about anything. He ain't the cheapest, but he is the best.

I have an old motobecane cycle. I needed two new tires. I…read morecalled, asked a few questions and decided to go to the shop. I walked in and met John. he sold me the tires, a new seat and a new cycle tire pump. It was all done in about 40 minutes!! I looked around, shared some stories with John and the staff. Everyone is friendly, informative and the customer service made my day. The experience is the way our society use to be and needs to be again. THANK YOU TREK BICYCLES AND STAFF....AWESOME!!

Bobby took really good care of me! I had shipped my bike from Colorado and needed a 'quick'…read morereassembly and tune... we got it done in a couple of hours and the work was great. Will definitely go back!

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher