We hired Vision Construction (owned and operated by Eugene S.) in the early part of 2023 to help us…read morewith a sizable job of lifting and stabilizing the foundation of our house. Initially, he was responsive, humble, and communicative, coordinating with the vendors we'd lined up for that phase of work. We enjoyed working with him and found that he was an invaluable partner to have on the ground while we, displaced to another corner of Vermont during the work, weren't able to supervise the various players during this phase. He provided the critical carpentry work that brought the above pieces together. And, the work for which he charged us seemed fair in its scope, and generally in line with the off-the-cuff estimates he gave us for pieces of the project. If this was the extent of our relationship with him, we'd probably be giving him rave reviews. Unfortunately, after this initial period, our experience deteriorated. We engaged him to finish the remaining carpentry work around things like a section of the roof, siding, and porch re-attachment, to complete a reordering of the kitchen and bathroom, and to build a closet in an upstairs bedroom. He finished the demolition and prep work on most of these projects in a timely way, but after that point turned his attention to other clients' projects while offering a litany of excuses for why he didn't have time to get back to our project or claimed, disingenuously, that our job couldn't be a "priority" until the instillation of other infrastructure (i.e., plumbing and electric). From roughly May to mid-August, he made no meaningful progress against the parts of the house that could have been addressed or readied without the above pieces (e.g., siding, closet construction, porch, roof). In some cases this meant there were places where the house was open to the elements. We also had to frequently prod him to provide estimates for the work--from both him and from his subcontractors--laying out steps in spreadsheets/charts ourselves for him to populate with costs and timing; in some cases, the estimates were close to what the final bill was, and in others, the estimate was off by orders of magnitude from the final bills (or never was completed at all), often leading to the feeling of being ambushed by large expenses at random intervals. In short, we felt like we were consistently doing the administrative and coordination that we had expected he, as the contractor, should take responsibility for. Meanwhile, he admitted on several occasions that he had been completing other jobs while ours sat essentially idle, rendering our house a challenge to occupy due to its shambolic state. Finally, after months of little to no progress, our hope dwindled and our patience began to wear thin. We sent him another request and a series of phone/text/email follow-ups for the costs and timeline expected to close out the pieces of the project. At this point, he continued to stall for the better part of two weeks, before quitting - claiming, somewhat inexplicably, that it was because we did "not see eye to eye" - without fully finishing any of the pieces mentioned on which he had started. And, the quality started to decline with multiple instances of jobs that weren't finished to what we'd agreed or done in what felt like a slapdash, "quickest possible to cross the item off the list" way (e.g., incorrect finish; ceiling fixture reinstalled but not functional). The worksite was also left fairly cluttered, which we had to clean ourselves. Ultimately, this put us in the challenging situation of needing to find a new contractor to check the work of, fix, and finish the work of Eugene and, in a complicated market to boot. If you're looking for someone who will give you clarity around the work they can do and when and will follow through on it without a stream of excuses and delays, then based on my experience with Eugene and Vision Construction, I suggest you look elsewhere. We had high hopes when we began working with him, but unfortunately were extremely let down in the end. Attached are pictures of the state in which he left our home when he quit.

From the owner: Taking on all new house remodeling and deck projects. We do custom work, renovations, remodeling…read moreand new builds.

Dan remodeled a beat up bathroom for us and it looks absolutely fantastic. He gave us a price and…read morestuck to it, he was honest, dependable, and really knew his stuff. He cut zero corners and was always professional. I can't recommend him highly enough, we'v had various repairs done over the years at our house and he was the best contractor we've ever had. Go with New North.

We contacted New North to install our new over-the-oven microwave, which also involved removing the…read moreold one. Dan let us know he could squeeze the project into his busy schedule. He arrived on time, sized up the required work and started working. The new microwave was slightly larger than the original which possibly involved cutting into the brick backsplash. Dan determined that he could fit the new one without having to cut into the brick - a very messy operation. The rest of the install went smoothly and we couldn't be happier with the finished project. Dan's very pleasant demeanor was a very nice complement to the whole experience. we would highly recommend him for your consideration.

I have some concerns about Polli construction. There seems to be a lot of miscommunication between…read morethe subcontractors and associates working on my house. Throughout the whole process, Polli construction had associates quit. My project manager retired before the job is done.

They were asked to create a simple gate to our back, deck fence - it was a journey. The guy who…read moreshowed up (Jamie) was eager to start. He proceeded to fuck up the project and made the door to the deck unusable. Then he disappeared for a year. 4 months later Polli gave us a call that said we owe 1k - even though nothing had been fixed. Still. PolIi finally did come back and fix it after a year. Shout out to Jamie for finishing the job. That being said, why use the guy who blew it initially. Their expectation is that nothing changed/occured then business as usual and we owe the same invoice. Am I psychotic or are these people just forgetting the agreed upon timeline. NVM integrity and professionalism. Id like to take them to court, but more so i want to see the comments. I want to see if I'm the only one getting worked by them.

Mostly unreliable. Pieced together work. Small jobs an option but I would avoid for anything that's…read moreinvolved, like a bathroom renovation that never got finished. My regular plumber came through and said the work was not ok. My electrician had to redo lots of his work as well. If you have tiles to install, sure, but anything more than trim work pretty painting....look elsewhere.

George came over to hang some floating shelves and put together some cheap furniture. I am in…read moretemporary housing but it'll be a little longer than temporary given the current housing market. We had to adjust the schedule a few times because he's very booked in demand. He was funny, kind, and finished everything I needed in about 3-4 hours. I would use him again.