They're helping my client who has been asking for help for 2 yrs since the VA let him fall. This…read moreplace is a great place to go

Office is poorly maintained. Carpet is dirty. PT assistants do not stay with patients for initial…read morewarm up and stretching before seeing the licensed therapist. Set up poorly. Crowded. No privacy, everyone is stacked on top of each other. Assistants really need to stay with patient so exercises are done correctly and there are no injuries. Assistants are sitting in a huddle of six laughing and joking about Walmart and all six of them are ignoring their patients. Extremely disappointed. Also in serious need of a cleaning and a paint job. No excuse for a business looking like this. The entire facility is in need of a serious deep cleaning and a paint job. Absolutely no excuse for letting a business slide like this.

Have had about 10 sessions of a 16 session set for wrist injury to rehabilitate from hand surgery…read more Have found staff knowledgeable, considerate, helpful; Therapy has made a big difference. Very pleased with the results.

amazing staff amazing therapy this is an occupational therapist not just physical therapy they…read morespecialize in had therapy as well highly recommend this place !!!!!

Max is a very caring and competent. As a former manager in a major corporation I would have loved…read moreto have quality people like him.

Great care by all physical therapists and staff. Front desk also great…read more And staff cleans and sanitizes after each use A special shout out to my therapist Candice and Melissa. They are all very professional and well trained.

Therapy on my shoulder. I have arthritis in both of them. The therapist does a good job and it only…read moretakes an hour or a little less to get things done! Diana is a very nice and friendly lady to deal with also. The young therapist that takes care of me is also nice and seems to like his job. The ladies at the front desk are very cordial and always say "hello":when I walk in. I do hope my therapy will help out with taking away some of my shoulder pain. Of course, I can never get rid of arthritis, but I think the therapy will help tremendously with problem.

This is yet another story of how the front desk of any facility can make or break their reputation…read more Bear with me. I was a past patient at this facility in Hemet for physical therapy after TWO knee replacements, in 2017 and 2021, both cash pay with excellent Physical Therapists and front office staff. Wow, things have really changed here. I called July 29, Aug. 7, Aug. 8, Aug. 15 with questions to see a therapist again, cash pay. Office staff at this specific office instructed me twice to leave a voicemail for the office manager (?). I never received a response. I went to the office today in person and explained my situation, including how I never heard back from Ms. Sprinkles. The receptionist told me she does not come into the office. I stated that I didn't mind that, but I never received a call back to answer my questions, etc. She repeated herself and stated, "I SAID......! Do you want me to make you an appt.?" I said I was confused about the lack of a call back and what it had to do with her not physically being in the office. She repeated herself again, getting a little more annoyed at having to do that. I asked what Ms. Sprinkles not being there in person had to do with responding to my voicemail, for the third time and whether she no longer worked for the company. She said she doesn't ever respond to voicemails because she is not physically there. I asked why I was instructed to leave those messages then. She stated, "Do you WANT to make an appt.?" Didn't ask if she could answer questions about the office or therapists. Nothing. Just said, "I am just the receptionist." So, her only job is to sit at the front desk, answer the phone and make appts.? Wow, that is some customer service! I said it seemed like the office didn't want my business. No response. So, I'm going elsewhere and would be remiss if I didn't share this fall from grace. So sad.

Love this place. John Adenji is the best and so is the medical assistant/receptionist, Summer, who…read moreis really great at injections and always has a caring attitude towards patients. Sadly the same cannot be said for most of the other medical assistants. I've had problems with both Ariana and Roxanna (I think that was her name) when they do my injections. Today they were very rude towards a patient that was hard of hearing, I witnessed them being short and aggressive towards this poor patient, who just wanted to know how much longer their injection was gonna take. Regardless, I highly recommend this place for Summer and John alone. JR is also a really great person and a hard worker.

This place is ghetto and poorly run. They send a text advising appointment. We show up for…read moreappointment. They claim to have called to reschedule. There is no record of the call. The its going to br tele health over zoom. Meanwhile, we recieved 2 text messages confirming in office appointments in Redlands and Hemet. After speaking to a helpful staff member, we were able to verify it is a zoom appointment and after waiting a while, the link was sent. This is a huge hassle,the office is run down and off putting. The Dr may be ok, but the place is awful. Currently searching for other options.

Raj has a different way of working your body. Gives lots of attention and staff is well trained in…read morehelping you with exercises. Give him a try, your body will thank you.

The people are very courteous and knowledgeable. My pain has dissipated and know there is progress…read more I am thankful for the doctor and staff.

Sometimes the stars just align perfectly and u r blessed with the best PT ever--Joseph Nagrano of…read moreArrowhead PT. I have a crazy condition of RA with very twisted up knees and legs. Dr. Nagrano took the time to think outside the box, strategize and came up with a Plan of Tx that I am super hopeful about. He had a new way of stabilizing and then easing my limbs to start to get back to their proper alignment. I could actually stand more upright just from my initial eval and special taping. THE BEST DPT E-V-E-R !!! This is THE TEAM to get your PT!

What a ridiculous place..don't know if dr.s are good. Cuz I can't seem to get past the ridiculous…read moreoffice personnel.sonething needs be seen NOW.WAS REFFERRED.and three days later nothing.high more staff or train the ones to do more..what happen to the medical world. never been thru so much B.S...

So my mom fell and it was a bad one so we had no choice but to place her in recovery ‍ I was…read moreworried because the last place was HORRIBLE... This place 1000 times better the staff so friendly (over worked, with great attitudes) and still spot on with their patients, they care the place is old but clean and everyone from the sweet lady at the front desk to all the people who answered the phones never giving attitudes to the nurses and CA's to all the PT staff EVERYONE WAS AMAZING Can't thank you ALL enough!!!

I visit this facility three times a week to advocate for a friends loved one. Her family lives out…read moreof state so I am the only visitor for, sometimes, weeks. I am impressed every time I visit here. The facility is clean and the staff is beyond comparison. They seem genuinely concerned about the wellbeing of the patients. It sometimes feels like a family atmosphere where everyone knows each other, including the patients. There are many students that work here as part of their nursing program so there never seems to be a shortage of help. I have visited patients at many skilled nursing facilities, and I find this one to be one of the best. The only downfall is it is an older facility and could use a facelift.