They have the Best Prices I have found in San Diego. The person that helped me was friendly and…read morehelpful. I love their sign on the door that says no deodorant no service. They are Open 24 hours! It is Easy to find and has plenty of parking. If you Vape like me, you have to check out this store. My friend from work told me about this place and I am so glad she did. They had exactly what I was looking for and like I mentioned the price is much less than the previous shop I used to go to.

Went to buy black and milds and a vape right before close (around 11:20) I'm 23 the owner yelled at…read moreme to get out and that they do not sell vapes and cigars I've bought from here before. The only reason they have such a good rating is because they sell to 14/15 year olds with no problems all day. Not to mention they tax everything because they used to be open 24/7 Prices here are horrible. DO NOT COME UNLESS YOU HAVE TO...

Stevan has been helping us out for three years now - best smoke shop - best prices - best service…read more Thank you!

I have been coming to this shop for years, all the people that work here are super friendly and…read morerespectable. Steven has puts genuinely cares and has such a kind heart.

Every single person who works there is great: they r knowledgeable, know their products well and…read moreare very patient.

Really dig this place especially with the current situation keepin me at home. They always have…read moregreat customer service and are less expensive than the other vapor dudes. Special shout out to Chris the owner, super knowledgeable and chill af.

Terrible service when the female employee is working -- she's rude and unhelpful. The experience is…read morecompletely different when the gentleman is there; he's always professional, friendly, and knows his stuff.

I've visited a few times now and I cannot believe the rude and disrespectful attitude these people…read morehave. The selection is also horrible they literally never have stock. Prices are expensive but try to flatter military personnel with a cheap discount. I DO NOT RECOMMEND THIS PLACE AT ALL. They really should conduct customer service training. The older lady wouldn't even hand me my ID, Credit card or product to my hand, instead she would place each item off to the side on the countertop. I almost lost my composure. This store sucks , their service sucks. Please bring a different establishment so they can understand competition and customer service etiquette!!!!!!

Best vape shop in San Diego. So helpful, full of products, great customer service!! This is the…read moreonly vape shop I go to.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

Chil' place, vibe was rich! Spoke with Martin about some products and I appreciated his comments…read moreand "real knowledge". This will be my home choice for the products I need in the future. Thanks!

Great selection and prices - and convenient because they are open 24/7! They always have what I…read morewant and respond quickly.

Super friendly and patient. I had to come back because I couldn't get the vape pen to work. He very…read morepatiently explained that I didn't turn it in properly. Haha. Prices are very decent, place is clean. Super happy with my visit.

I went in here to get a second opinion on a Smok vape pen I purchased online and it was confirmed…read morethat I had a total POS! Don't buy from MyVaporStore.com! I think the guys name was Dean and he helped me tremendously! Gave lots of info, recommended a vape for me, taught me how to use it and even set it all up. His demeanor was so cool. Just a genuine person who wanted to help and I appreciated that SO much! They also have a huge variety of vape juices and are not over priced. I love this place! Definitely recommend! Thanks guys for the great service!

While they didn't have the product we were looking for, they were helpful in telling us where to…read morefind it and also provided directions on how to get there. Very friendly and helpful!

Friendly staff, great selection of products, fair prices. Everyone that works here is an awesome…read moreperson you could carry on a conversation with for hours! Other shops in the area don't compare.