I would like to say how much I enjoy Tammy. She is always so kind and helpful. Welcomes you with a…read moresmile every time I walk in the store. Thanks Tammy for being such a kind person

Stevan has been helping us out for three years now - best smoke shop - best prices - best service…read more Thank you!

Very sorry to hear about what happened. But I know Jesse is a very determined man and will get back…read moreup with a bigger and better place to reopen for business. I ABSOLUTELY love this place, my boys always show GENUINE love, and KNOWLEDGE. Especially helping my wife for the very first time as a new customer including hooking her up. There's no other place I would ever go unless my boy Jesse or Andrew are apart of them. Just sad they had this unfortunate situation happen to them. Hang tough Boys.

Super friendly and knowledgeable people here !!! So legit a…read moregreat selection of everything too

Best vape shop in San Diego. So helpful, full of products, great customer service!! This is the…read moreonly vape shop I go to.

I've been a customer here for about 10 years, and this was by far the worst experience I've ever…read morehad. On 4/10/26, I went to Vape Smoke Universe to purchase a mod and was also sold batteries for it. After getting home, I realized the batteries they sold me were completely incompatible with the mod. I went back to the store to fix the issue, only to find out they didn't even have the correct batteries in stock. Had I known that from the beginning, I never would've bought the mod in the first place. I then had to go back home AGAIN to grab the box to attempt a return or exchange, and made a third trip back to the store--all because of their mistake. That's three trips and a huge waste of my time. Instead of properly fixing the issue, their "solution" was to deliver the correct batteries to me later, after I'm already off work, which is incredibly inconvenient. They sold me incompatible products, caused multiple unnecessary trips, and still refused to take accountability or offer any real compensation for the inconvenience. I even tried to exchange for a different mod (with about a $60 difference in price), and they still wouldn't work with me at all. The whole situation made it feel like I was the problem, when this all started because of their error. Very disappointing experience. After being a loyal customer for years, this is how they handle things. I won't be returning and will be taking my business elsewhere.

Ive come here for years to get pipe tobacco because of their selection. Since new ownership and…read moreemployees, they have been rude and far from helpful unlike the previous. Today I made a trip to get tobacco at 8:26pm and was greeted by a giant neon open sign and an employee sitting outside. He said "I just mopped, it'll be 30 minutes till you're allowed in." When I realized it wasn't a joke, I walked away as he proceeded to kick his feet up on the table and watch videos on his phone. Unfortunately I will have to find a new place.

Hi! I am a long time customer of Smokers Land. I needed very particular items and the gentleman…read morewas able to help me with everything and more! The shop is local and thus saved me driving around town searching!! So friendly and kind customer service. I was also given a sweet discount on the spot. A beautiful spacious shop simply loaded with the goods!! Thanks Farud!!

Only smoke shop I trust for 100% real products. Large variety at both shops. Best customer service…read morethese guys go above and beyond to help their customers. Fair prices and any time I've had an issue they've been able to resolve it for me on the spot.

I have to change my review because the customer service here is I more specifically go to the Mira…read moreMesa location, but this review counts for all locations. It's something when other smoke shop employees come here to shop, right? I had a really great experience yesterday. I decided to stop the disposable and get a reusable vape. I was given tips that I would not have been aware of had I bought at other smoke shops.

They give you free water that's why I give it five stars but I wish I could give you 10read more

Bought loose leafs here that were clearly fake--I compared them to a verified pack from another…read morestore. On top of that, I was charged $25 for 2 loose leaf Russian cream. Went back and they still refused a refund.

Great customer service and friendly. Went to buy a vape and see if they sold single cigarettes for…read moremy boss which they don't but the cashier let me bum one off him without asking. Dope.

Stealing customer money adding debt card whenever you paying without handing over you receiptread more

Love this place, love the guy who is always working! He is overly helpful and always accommodating!…read moreThe prices are always good and he will beat other smoKe shops prices!

After having what was otherwise a fairly crummy day I stopped in to Blue Diamond for the first…read moretime. And if there is such a thing as a pleasant shopping experience at a smoke shop then for sure that's what I had at Blue Diamond! I don't think there's a friendlier staff alive! Jenny and her co-worker (sorry I didn't get your name...) go beyond the norm to make you feel welcome and have the best most informed choices you can make when trying to buy a vape. I ended up buying two and a couple of juices and not only were the prices really fair but she taught me how to use the Vapes before I left the store. I recommend this place to anybody looking for a smoke shop.I drove about 10 miles from my house to there and I do it all over again... And I will!