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    Smoke Shack

    4.0 (70 reviews)
    Open 10:00 am - 6:00 pm
    Updated 2 months ago

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    Clearly someone can't read lmao. I called, didn't go back into the shop. They should have it on camera. You're a joke
    Nikki S.

    This is when I wish zero stars could be an option. I've been to this shop a few times in the past, Dani had been extremely helpful, upbeat, and easy to talk to. I went back yesterday 5/15/20 to purchase a glass piece. We got to talking about how funny different county policies are on water pipe and bong before anything was taken off the selves. I slipped up and said bong instead of water pipe, and he corrected me, told me I cannot use that word in the store. I looked at a few more pieces and asked to see one more piece, followed by "I'm exited for my new bong" the young mans Demeanor completely changed and said "get out of the store now." Confused I said, "what?" He raised his voice even higher and said "get out now you used the word bong five times. Out now!" So I leave the store feeling freakin weird. Inside the shop, there are a couple days that state "DO NOT USE THE B WORD" absolutely nowhere else does it define that you will be kicked out of the store if you use the word more than three times. Was he counting the conversion when I first entered the store? Or? Not wanting another customer to feel humiliated I called the store few minutes after leaving to suggest to the employee to put up signs explaining that customers will be KICKED OUT IF YOU USE THE TERM BONG FIVE TIMES. Immediately his tone got nasty again with me and said "I actually gave you 5 chances instead of 3 so I was being kind." I went on to say that he didn't explain that I would be kicked out, that I understand but explaining that- And that's as far in the phone conversion as I got as the very rude employee wouldn't let me get out a single word. He continued to talk over me and raised voice say, "you're being extremely difficult and I explained the policy to you" and hung up on me. I have NEVER been treated like this from a place of Business. When he wouldn't let me talk, I raised my voice to drown out his, asked him to let me finished and that's when he hung up. I was not upset over the fact I was asked to leave the store. For whatever reason, as Businesses have the right to deny service to anyone. It was the way I was treated when suggesting to put up a sign so other customers would know. If this shop thinks telling someone ONCE not to use bong is an explanation, I'm appalled. Two friends in my car over heard the conversion and were just as shocked as I was. This employee wouldn't let me ask if I was kicked out permanently, or temporarily, in the store, or over the phone. I will be making sure that my friends and family will be following up with a similar review. I hope that man never treats another customer like that again. Obviously everyone is different and reacts differently but I don't EVER want to come home crying from a smoke shop feeling less then. He also allowed a customer to come in for several minutes without a mask using a vaping product that was difficulty, so I will be following up with the county on that as well. There should be video of that really unsafe, transaction. Truly just truly disgusting with this shop.

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    1 year ago

    Short girl with curly hair was super rude and not helpful, will take my business elsewhere. Suggest you do the same.

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    3 years ago

    Business owner information

    Photo of Ben S.

    Ben S.

    Helpful 3
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    1 year ago

    Have more than I imagined and were helpful with directing me to exactly what i wished for a friends birthday gift

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    5 years ago

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    Ben S.

    Awesome thanks for the feedback Patrick we really appreciate it!

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    4 years ago

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    6 years ago

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    5 years ago

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    Ben S.

    Helpful 2
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    4 years ago

    Great spot. Lots to choose from. Jovanni is awesome and is a true professional. Highly recommended

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    4 years ago

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    Ben S.

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    5 years ago

    Went back here years later today for some glass. Got great advice and a great price on a sweet piece. Great shop...,still.

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    5 years ago

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    5 years ago

    Helpful 1
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    6 years ago

    Helpful 2
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    11 years ago

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    7 years ago

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    6 years ago

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    Ben S.

    Helpful 2
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    5 years ago

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    6 years ago

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    6 years ago

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    6 years ago

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    4 years ago

    Really great customer service, polite and friendly, very helpful. I was having an issue with a charger and they replaced it for me.

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    9 years ago

    Helpful 4
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    6 years ago

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    7 years ago

    Always a great time here. Super helpful and intelligent staff. Go Danielle!! Prices are reasonable and there is such a great selection

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    6 years ago

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    12 years ago

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    11 years ago

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    8 years ago

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    7 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    8 years ago

    Nice local vape store, sell many different flavors of naked100, but villain vapors is suck

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    9 years ago

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    10 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Smoke Shack

    Do you guys sell Quick Fix?

    No sorry they banned it in California 2020

    Do yall carry flum pebbles?

    Yes we have glum pebble clear and tobacco flavor

    Do you sell butane for lighters?

    Yes

    Don’t See Your Question? Ask Away!

    Review Highlights - Smoke Shack

    I went to Smoke Shack today and I was helped by David.

    Mentioned in 5 reviews

    Read more highlights

    Total Wine & More

    Total Wine & More

    4.0(56 reviews)
    0.5 mi
    $$
    Budget friendly
    Family-owned & operated

    What! There's a Total Wine in Southern California. Well, I'll be. I thought that this was BevMo…read moreterritory, but I'm glad to see a Total Wine in these parts. This Total Wine visit was a means to an end, to be honest. I visited strictly for two reasons: One, to procure bourbon that can't be found in the Midwest. And two, to grab a bottle of red wine that has a twist-off cap that I could take back to my hotel room. I'm happy to say that both missions were accomplished! This Total Wine is like many of the other Total Wine stores: It's very organized and neat, with helpful people all about. That's one of the things that I love about Total Wine: There are people here and there in the aisles, ready to help. The other thing that I love about Total Wine is that it's so super organized, so you can just pop into a store and find what you want. That was the case for me, and I was in and out very quickly. Sometimes, you want to wander and browse. And other times, you just want to go in and get what you want. I got a bottle of red wine, and it was delicious. What more can you want?

    Came into the store this morning to get drinks for my party of 30 on Saturday. Immediately, the…read morecustomer service was outstanding. Each person was willing to go above and beyond to help! And big shout out to Ben who took the time to walk around the store with me and grab everything I needed. Appreciate you all. Thank you!

    Photos
    Total Wine & More
    Total Wine & More - Lots of total wine cookies for the opening party

    Lots of total wine cookies for the opening party

    Total Wine & More - Store manager, district manager giving a speech at the opening

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    Store manager, district manager giving a speech at the opening

    Smoke Shack - tobaccoshops - Updated May 2026

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