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    Alpine Ranch Crossfit

    5.0 (6 reviews)

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    Alpine Fitness

    Alpine Fitness

    3.5(33 reviews)
    4.2 mi

    So I can't say anything for the gym itself, you can read other reviews for that. My kids wanted to…read morego to a gym to work out and this one was close so we signed them up. After a couple of months they decided that it wasn't working with their schedule so they went in and cancelled, and signed the termination paper work. We were told we would've to pay 1 additional month for the cancellation which we knew about prior. The problem was they keep billing my account for months. After I noticed, and 4 additional months went by, I called and they said they would cancel the payment and refund those payments in error. The next month I got billed again so I called again, this time they said they removed the accounts so I can't get billed again and they would refund part of the payments in error but not all because they couldn't see all the payments on their side (they for sure came out of my bank account) and they couldn't find the termination papers we signed in person at the gym. For the partial refund she wanted my credit card number so she could do the refund. I asked if they could credit my bank account directly as that is how they took it out. She said she couldn't, only by credit card --there was no way I was giving them my credit card number so no refund. I guess they haven't heard of a check? I guess I will have to see if the payments stop. I will say the people I talked to were very nice, I asked for the owner (who signed us up) each time I called but he was never available. This seems to be a common occurrence per other reviews, so you may have issues when you try to cancel your membership--so beware.

    Love the new facility. Bright and spacious and not overcrowded. Really excited about the new…read morebasement upgrades coming to expand the wellness offerings.

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    Alpine Fitness - ALPINE FITNESS PHYSIQUE. GET INTO THE BEST SHAPE OF YOUR LIFE AT EAST COUNTY'S BEST FITNESS CLUB.

    ALPINE FITNESS PHYSIQUE. GET INTO THE BEST SHAPE OF YOUR LIFE AT EAST COUNTY'S BEST FITNESS CLUB.

    Alpine Fitness
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    NZ Fitness

    NZ Fitness

    4.4(7 reviews)
    25.0 miSerra Mesa

    I've been paying $460 a month for 12 months. I thoroughly enjoyed my workouts and believed to have…read morea great relationship with Nicole. As I approached January this year, I articulated that I was in the process of growing my family. As most women know, when there are challenges here and medical demands, timing is not always on our side- especially for those that like to plan in advance. I told Nicole that I needed to pause for a month due to medical and would love to regroup once that process is complete. This medical journey could be 1 month +. Instead of supporting a long term client, she charged me anyway, offering make up classes in the future. When I asked her for flexibility to hold payment from this contract given my medical situation, she said she doesn't give "handouts" and "it's in the contract", zero empathy, zero situational awareness, zero understanding of women who are exploring Fertility journeys. This would be different if I wasn't a year long client, always showing up excited to be there. As I go to my make up session that (she had to reschedule herself because of her own schedule challenges), she disputes my concerns, says I'm ridiculous & taking advantage of her, that this partnership is clearly not working, and swiftly walks out of the gym before our session even starts. It was almost planned. Her level of professionalism does not hold when she thinks she's right, and you are wrong. This was the worst display of leadership in SMB I've seen in a long time. Instead of working with me to hold payment, and continue when my medical journey is green again, she takes the money for one month and runs, with an opportunity loss of $460 x 8 for the remainder of the annual year (3600+). Having worked with contracts for 20 years myself and being the daughter of an SMB owner, there is always flexibility when the client matters. How quickly she was willing to drop a client, was concerning. To abruptly leave a gym without closing up and locking facility was inappropriate. Everyone has bad days, but you never burn bridges in business. It doesn't matter if you're a trainer or an executive, professional conflict resolution should always be at the top of your list, even if you have a contract. Long term, your brand is always held on how you treat people. *Nicole proceeded to send me canned emails saying she wishes me the best, highlighting the credits, while gaslighting the situation and insinuating it would be comfortable for a client to return in that environment, which it is not.

    Nicole will help get you to your fitness goals, she does it with care, consideration and most of…read moreall determination. I'm probably one of the laziest people I know, but when Nicole tells me 3 more or we'll be doing 7 of these or 10 of those, somehow I get it done. Without her motivating me and setting the bar where she does, it would simply not happen. You need Nicole as part of your fitness regimen, you just may not know it yet.

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    NZ Fitness
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    Alpine Ranch Crossfit - fitness - Updated May 2026

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