I cant believe there is negative reviews. This place was pretty amazing! We arrived at 2 AM and the…read moredoctor was helping us within minutes. They also helped us find a hotel as we were not from Calgary. The next day they were in touch early and let us visit our dog. Dr Diaz was amazing before the MRI he explained everything and was in touch right after explaining everything. They answered all questions we had moving forward and the care the dog got was terrific! They clinic looked clean and well maintained, plus the amount of services they offer are among the top in Alberta. Big thanks to Diaz and everyone else!

This pet hospital is known for its extremely high cost! Let that being said, the service provided…read moreis by no means any better than other providers, if not worse! Because honestly they CAN be rude!! Honestly, the only reason I have to go there is because this is the only 24 hours pet emergency hospital in South Calgary. So there is no other choice if your pet has an emergency. Let me first tell you how much you are expected to spend each time. in 2024, my dog was referred to VCA for tooth extraction that costed me over $ 5,000. In 2025, my another dog had emergency checkup and follow-ups, totaling over $2,500. In 2026, my dog was diagnosed with pancreatitis. One emergency visit costed me $1,500. The vet offered me for hospital stays that costed $1,200 per night. I refused but told her I would bring my dog back if he was not improving. My dog was discharged and that's the end of the story from this vet. Normally ( I mean literally every time) vets in this hospital or any others will call within two days to follow up. Not her. I emailed her a day later for some of my concerns. NO RESPOND! Finally I called the hospital to speak with her, but just got a message through the receptionist who indicated that my dog was discharged so there was no reason to follow up!! I have to get some more medication for my dog, so the vet told the receptionist that they would call me when it was ready. That was yesterday, she literately takes more time than human pharmacy. Tomorrow I have to call again!! This is the most untimely services I have ever received in 8 years as a pet owner!!! I think the vet is untimely and insensitive in providing her services. Overall, for the costs you have to spend and the services you receive, I think VCA is the worst place, not just for pet hospital but for all service places overall. Next time, I will go to other part of the city for pet emergency.

Shittiest business ever demanded to ground to save my dog's life otherwise they're gonna let them…read moredie or else. My second option is sign. I'm already the Humane Society they could pay the vet bill if I can't afford two grand and I wasn't gonna let my dog die so being selfless, I did sign the paper of the biggest hardest thing I ever did and then after that, they tried to charge me with abandonment and send the byelaw after me. I had to go to court to prove that I wasn't neglected after all they just decided to drop it all yeah it was the saddest time in my life. I don't recommend this anything vca and the city of Calgary. If it's VCA avoid it with your pet no good if you wanna lose your pet that's a good place to do it.

I brought my cat in the week of a family tragedy and was completely incapable of coping with his…read moreillness on top of everything else. The staff was incredibly compassionate, understanding, respectful and kind, and worked to find funds to make our cat's emergency surgery affordable, without which he would have died. Our greatest fear was either having him die or not being able to afford to keep him alive, as he is my daughter's cat and she is currently hospitalized. Telling her of the death of her cat was unfathomable to us, and I will never be able to express our gratitude to everyone at Western Veterinary Specialists.

If I could give it a ZERO I certainly would!…read more I came home on a Friday to find my 10 year old cat had had an episode of some sort and was in dire distress. Having had stomach issues all his life, I knew he probably wouldn't survive and wanted to get him some place quick. I called the 17th Avenue Clinic, they were only 2 blocks from me, and was told they weren't accepting anymore patients they were getting ready to close and referred me to another clinic over 20 blocks away. It did not matter that my pet was suffering to them, not one iota! Needless to say, my poor Milo passed away on the way to the vet. He suffered more than he needed to. These folks have no empathy, don't care and caused me and my Milo unneeded suffering and pain. WOULD NOT RECOMMNED IF MY LIFE DEPENDED ON IT!!!

This Used To Be a great clinic but has spiralled down a lot since became a VCA clinic. Vets…read moreleaving practice, if pet isn't getting a check-up with shots you are mostly referred to the Northhill Veterinary Emergency Hospital. Another VCA clinic. Been going to this office for 30 years, time me thinks for a change.

‼‼‼‼‼I had the most heartbreaking and traumatizing experience in this clinic, and I want to warn…read moreevery pet owner: never bring your animals here, especially small pets like guinea pigs or rabbits. Early in the morning, I saw my guinea pig was very sick and not eating. I panicked and called several clinics to ask if they treat small animals. This clinic told me: "Yes, bring her now, it's an emergency, we can help." Relieved, I rushed over, believing they would save her. I arrived at 9 AM. A man at reception took my pet away, and for the next 2.5 hours I sat with no updates, no communication, no idea what was happening. I kept saying it was urgent, but they just told me to wait. Finally, a doctor spoke to me -- without even bringing my pet -- and started talking about stomach problems, then immediately said the cost would be $3000. When I asked for details or a price list, he left. Later, staff came in with two different papers: * The first showed $216 for a "consultation" plus $188 for cremation. * The second showed $216 for a "consultation" plus costs for treatment and medications. It felt like they were literally giving me a choice: either pay for cremation, or pay for treatment. I even asked: "If you are already suggesting cremation, does that mean treatment won't help? Is it already too late?" They reassured me: "No, it's not too late. Treatment will help. You just need to give the medicines." Of course, since the price difference between cremation and treatment wasn't very big, and because this was our beloved pet, we chose treatment, trusting their words. But every 15-20 minutes the numbers kept changing -- $500, then $600, then suddenly $411. They seemed to invent prices out of thin air. Desperate to save my pet, I agreed to treatment. After more waiting, they gave her back to me in a box. She was lying still, breathing heavily, clearly struggling. I begged them to check her, but they said: "It's fine, go home." Within 15 minutes of leaving the clinic, after giving only the first medications they prescribed, my beloved guinea pig went into seizures and died in my arms. The same clinic that promised me she would be okay, that took hundreds of dollars from me, had let her suffer for hours and then die. When I came back crying, with my child crying beside me, they quickly pulled me into a private room so other clients wouldn't hear. They said: "Sorry, sorry, it's not our fault." Then they demanded $300 for cremation. After arguing, they told me they would refund $80 for the medicines, then changed it to $150, and then told me I would only need to pay $24 more for cremation. Finally, they said: "Actually, don't pay anything for cremation -- but you will not get any refund either." The numbers kept changing every time, as if they were inventing them on the spot. I spent from 9 AM until nearly 1 PM in this nightmare. My pet suffered for 3.5 hours while they played with numbers and gave me false hope. Instead of telling me honestly that they couldn't help, they strung me along, took my money, and handed me back my pet already dying. To make things worse, while I sat in the waiting room devastated, I overheard staff laughing and celebrating someone's birthday. It was clear saving my animal was never their priority. I cannot shake the feeling that they took advantage of me because I am an immigrant and my English is not strong. They saw an opportunity to overcharge me and gave me no clear information, no transparent price list, no real compassion. My guinea pig went into this clinic alive. She left dead. And all they cared about was money. Please, if you love your pets, do not bring them here. This clinic is cruel, unprofessional, and heartless. They gave me false hope, drained me financially, and let my pet die in pain. It is a nightmare I never want another family to experience.

A while back, they started using a gas chamber to euthanize rabbits. One of the technicians was so…read moredisturbed by this practice that's banned in many North American jurisdictions that I can no longer recommend this clinic. Quite a few years ago, they used to be good; they used to use anesthetic gas through a mask and would even let the pet owner be with their pet during the euthanizing process. Now that they chamber them, they don't allow you to be with your pet during their final moments of consciousness (likely because they don't want you to see how disturbing what they're doing is). Between this questionable policy of theirs and their very high costs (and a few other unsettling interactions with them), I'd say it's best to avoid this place.

This service was invaluable for us Had a puppy with a lingering sinus issue and Dr Wendy kept in…read morecontact with us for weeks to ensure he was okay. Super convenient to have them come over. No one was stressed. Dog just thought he had a visitor Stopped by their location to get med refill. Staff was incredible. Really easy to reach and very quick to help out. Will use all the time.

Due to a very poor past experience with another vet in the city, I am now very cautious and weary…read morewhen taking my pets to the vet. When I learned about Vets to Go, it sounded like a less stressful option for my kitties but still, I was initially very sceptical. Dr. Laura at Vets to Go was honest, friendly and very knowledgeable. The prices were fair, she took the time with each one of my cats and got to know their personalities a bit. She's come out twice now, and both times I have only positive things to say. I will continue to use this service, especially for check ups and non-stop emergency concerns. It was definitely less stressful for all 3 of my cats and not a huge price difference compared to other clinics I've been to. I highly recommend!

So Grateful to McKnight veterinary hospital! They were able to take my dog in on an emergency basis…read morewhen I noticed an infection on her backside which required sedation to treat. They were empathetic, and took time to break down costs and work with me to meet her care needs with In my budget. The over all cost of the procedure was still expensive, but VERY reasonable, especially considering all the medications, surgical procedure, cone, and after care medicines. Due to the Covid-19 pandemic, I was not able to be with my dog, but I felt very comfortable with leaving her at the clinic. The staff are friendly and I feel that they genuinely care very much about their patients. They took time to throughly answer my questions and concerns. I'm so pleased that I will be switching to make this clinic my regular vet. Thanks for taking such good care of my best friend!

DO NOT GO HERE! I received the WORST service here the other day. The staff here seems tired, burnt…read moreout and unhappy - all of them. In addition, I dealt with the manager, Jessica who was possibly the most impolite human being I have ever talked to. She even went on a power trip and told me she is putting a DO NOT SERVICE note on my account after I told her about the poor experience I had and how I was going to write a review about it. That is how your company deals with things? By going on power trips and saying they will apply a do not service to my account instead of addressing my issues? Ridiculous.

Just thank you guys from my heart! You are well done! And…read morethank you from my French bulldog Boba! Thank you for your patience! Thank you for your understanding! Thank you for your great care about my dog Boba!

Our beloved Walker was treated with so much love and care today at Fish Creek Vet ER…read more Thank you to the entire team- the best of humans truly work there. We are deeply grateful for your kindness and compassion during this difficult time. We'll leave his photo, as he was such a handsome and deeply loved boy.

I have been a patron of this clinic for many years and to this point I have been happy with their…read moreservice. My pet was scheduled for a exam and vaccine, when I arrived Ii was expected to drop my pet off and not be present for the exam, this was unacceptable. I am double vaccinated for COVID and also understand the importance of being masked, I will now be looking for a veterinary clinic that will be accommodating. This has been sorely disappointing experience.

We bring all of our animals here. and we have 5!…read more The staff is extremely friendly and helpful. We trust the vets here very much with our animals health! The price seems to be on par or lower than most places The doctors are so great with the animals. They will try and save you as much money as possible as well! Love these vets!

Was told by my vet to go here in case of pet emergency…read more Suggested to call ahead so they have all your information from your vet before you arrive. They will take your pet upon arrival to have an assessment and prognosis on the next steps for your pet. Well my baby wasn't doing well and brought her here to have a look at. I did phone ahead and they were waiting and ready upon my arrival, took my baby in immediately. Very hi tech facility with new state of the art equipment for your pet. Very friendly and compassionate staff as well as helpful. Told me to wait in the waiting room and as soon as the vet takes a look they will place me in a room where the vet will give me my options on the prognosis of my baby's ailment. Vet was very helpful and honest on the options that were given to us. If your pet needs to stay for observation you can book an appointment to have visit with your baby. By the way my baby is doing very well now. They took very good care of my baby. This Animal Hospital is new and has been at this location since August 2024. Other then emergency pet care they have a wide selection of good quality pet food. Do recommend coming here for pet emergencies. -inside is very clean and new -plenty of parking

Do not go here for emergency! If you refuse to euthanize your pet they call the police of you…read more They take your pet away and don't let you stay with it. Had to wait 3 hours for a simple treatment. I had a horrible experience. EXTREME pressure to euthanize my dog with cancer both times I went. Do not sign their consent form unless you want an extra $500 of charges with zero communication beforehand. Absolutely poorly structured system where they don't communicate with each other or write notes in files. Not an efficient hospital whatsoever. THEY WANT YOUR MONEY.

Dr Madi is a very gifted veterinarian. I have trusted her to care for my cat a few times and I am…read moreamazed at how quick my cat bounced back from near kidney failure and stomach issues due to her recommendations as well as diagnostics interventions. I have recommended her to multiple people and will continue to do so in the future. Thank you Dr Madi and staff for all your wonderful care!! The Weisgerber/Roche family and Roo

This is the best vet/pet hospital that I know of in Calgary. After some issues being overcharged…read moreupsold on meds at our old vet (very unfortunate) my good friend highly recommended this location Wow, so glad I switched over. Amazing staff, the are so accommodating and helpful. I just brought my 9 year old dog in for a fairly big surgery and they were incredibly accommodating with my work schedule. They even did all they could on the price to help me out as I'm a single dad Thank you Due South! I am now a loyal guest and part of the family. Highly recommend to anyone else One thing - they do have a reasonably high flat fee for appointments, somewhere around 85 bucks. Totally worth paying it. You get the service you would expect every time