We have had two surgeries at this facility. The surgeon was Dr. Connery who is absolutely…read morefantastic. Not only a great surgeon, but clearly cared about our dog- Dr. Connery has a great 'bedside manner' which we very much appreciate. He gave Sadie a whole new lease on life, at 6 and 7 years of age. Dr. Connery gets 6 stars out of 5. We have good but slighlty inconsistent experiences with the front desk. Often very good or good, sometimes a bit lacking. That said, one of the staff at the front desk, Iris, is second to none. Speaking to her on a weekend, when Sadie was in distress, Iris dilligently help us to resolution, with a true sense of concern for the dog (that she's never met). Again, fantastic. Would absolutely recommend this facility.

13 HOURS of waiting. I N S A N E! We came in at 8 AM with…read morea cat who had a ruptured abscess - bleeding and clearly in pain. Vitals were finally taken after a 2-hour wait, and then we just sat there all day. People arrived, were seen, treated and went home. New patients kept coming and going. We were still in the waiting room. The doctors and nurses were kind, but obviously exhausted and burnt out. Shame on VCA CARE management! If you do not have a true red-triage, life-threatening emergency, do not even think about coming here.

Shittiest business ever demanded to ground to save my dog's life otherwise they're gonna let them…read moredie or else. My second option is sign. I'm already the Humane Society they could pay the vet bill if I can't afford two grand and I wasn't gonna let my dog die so being selfless, I did sign the paper of the biggest hardest thing I ever did and then after that, they tried to charge me with abandonment and send the byelaw after me. I had to go to court to prove that I wasn't neglected after all they just decided to drop it all yeah it was the saddest time in my life. I don't recommend this anything vca and the city of Calgary. If it's VCA avoid it with your pet no good if you wanna lose your pet that's a good place to do it.

I brought my cat in the week of a family tragedy and was completely incapable of coping with his…read moreillness on top of everything else. The staff was incredibly compassionate, understanding, respectful and kind, and worked to find funds to make our cat's emergency surgery affordable, without which he would have died. Our greatest fear was either having him die or not being able to afford to keep him alive, as he is my daughter's cat and she is currently hospitalized. Telling her of the death of her cat was unfathomable to us, and I will never be able to express our gratitude to everyone at Western Veterinary Specialists.

If I could give it a ZERO I certainly would!…read more I came home on a Friday to find my 10 year old cat had had an episode of some sort and was in dire distress. Having had stomach issues all his life, I knew he probably wouldn't survive and wanted to get him some place quick. I called the 17th Avenue Clinic, they were only 2 blocks from me, and was told they weren't accepting anymore patients they were getting ready to close and referred me to another clinic over 20 blocks away. It did not matter that my pet was suffering to them, not one iota! Needless to say, my poor Milo passed away on the way to the vet. He suffered more than he needed to. These folks have no empathy, don't care and caused me and my Milo unneeded suffering and pain. WOULD NOT RECOMMNED IF MY LIFE DEPENDED ON IT!!!

This Used To Be a great clinic but has spiralled down a lot since became a VCA clinic. Vets…read moreleaving practice, if pet isn't getting a check-up with shots you are mostly referred to the Northhill Veterinary Emergency Hospital. Another VCA clinic. Been going to this office for 30 years, time me thinks for a change.

Awesome emergency care for my cat Evie who was poisoned after eating Lily flowers. Thank you so…read moremuch to the team at. VCA for helping! I'm so thankful that your emergency office exisits.

I had a deeply traumatic experience at this clinic with my dog Rhea on August 25…read more Rhea was brought in after giving birth and was in critical condition. I understand that her medical condition was very serious. My concern is not only about the outcome, but about the communication, consent process, documentation, and the way we were treated during the euthanasia decision. We asked about other options, including continuing treatment and transferring Raya to another emergency/specialty clinic. I did not feel that we were given a real voluntary choice. Police were called and were present in the room while we were crying, overwhelmed, and trying to understand our options. I felt pressured into signing the euthanasia consent form. Afterward, I requested Rhea's full medical records. The first package did not include all documents, and only after multiple follow-up emails did I receive additional monitoring records, handwritten order forms, and communication logs that were not included initially. I also requested clarification about audio recordings made during our conversations. Losing Rhea was already devastating. The way this situation was handled made it even more painful. I am now seeking review through the appropriate channels. In my opinion, pet owners deserve clear communication, transparency, and compassion during emergencies. I did not feel that we received that.

Our elderly (11.5year old) husky/shepherd has severe arthritis in her back legs and can't get into…read moreour back seat of our SUV. We are in our 70's and can't lift her. Dr. Taylor came and she was excellant! Kind, compassionate and defintely knowledgable. Layla loved her!!

This service was invaluable for us Had a puppy with a lingering sinus issue and Dr Wendy kept in…read morecontact with us for weeks to ensure he was okay. Super convenient to have them come over. No one was stressed. Dog just thought he had a visitor Stopped by their location to get med refill. Staff was incredible. Really easy to reach and very quick to help out. Will use all the time.

So Grateful to McKnight veterinary hospital! They were able to take my dog in on an emergency basis…read morewhen I noticed an infection on her backside which required sedation to treat. They were empathetic, and took time to break down costs and work with me to meet her care needs with In my budget. The over all cost of the procedure was still expensive, but VERY reasonable, especially considering all the medications, surgical procedure, cone, and after care medicines. Due to the Covid-19 pandemic, I was not able to be with my dog, but I felt very comfortable with leaving her at the clinic. The staff are friendly and I feel that they genuinely care very much about their patients. They took time to throughly answer my questions and concerns. I'm so pleased that I will be switching to make this clinic my regular vet. Thanks for taking such good care of my best friend!

DO NOT GO HERE! I received the WORST service here the other day. The staff here seems tired, burnt…read moreout and unhappy - all of them. In addition, I dealt with the manager, Jessica who was possibly the most impolite human being I have ever talked to. She even went on a power trip and told me she is putting a DO NOT SERVICE note on my account after I told her about the poor experience I had and how I was going to write a review about it. That is how your company deals with things? By going on power trips and saying they will apply a do not service to my account instead of addressing my issues? Ridiculous.

I found a juvenile pigeon in distress and I was told to take it to Fish Creek pet Hospital and drop…read moreit off. They were efficient and kind. Thank you for bringing it in. And oddly enough there were five dogs in there and not one was barking. A very calm atmosphere.

On May 26, 2024, I brought my furbaby Jax to Fish Creek, he had been sick with 24 hours he thrown…read moreup, they quickly did blood work and came back and said he was vastly dehydrated and I could spend $3000-$6000 to keep him for three -four days only with giving him a 50% chance of recovery and then he will become dependent on insulin. Had I also heard of Cushing Disease. With 2 hours I lost my world. They wasted no time rushing the crematorium person and discussing costs. Please look at Google reviews on this place. I wish I took my baby to another vet . He would be alive today. His normal vet never received any paperwork or anything. There's no record of bloodwork being done. I lost my therapy Dog, my best friend and my heart. While I was in the middle of radiation treatments. Please please be vigilant on asking more questions. Or get a second opinion.

I have been a patron of this clinic for many years and to this point I have been happy with their…read moreservice. My pet was scheduled for a exam and vaccine, when I arrived Ii was expected to drop my pet off and not be present for the exam, this was unacceptable. I am double vaccinated for COVID and also understand the importance of being masked, I will now be looking for a veterinary clinic that will be accommodating. This has been sorely disappointing experience.

We bring all of our animals here. and we have 5!…read more The staff is extremely friendly and helpful. We trust the vets here very much with our animals health! The price seems to be on par or lower than most places The doctors are so great with the animals. They will try and save you as much money as possible as well! Love these vets!

Was told by my vet to go here in case of pet emergency…read more Suggested to call ahead so they have all your information from your vet before you arrive. They will take your pet upon arrival to have an assessment and prognosis on the next steps for your pet. Well my baby wasn't doing well and brought her here to have a look at. I did phone ahead and they were waiting and ready upon my arrival, took my baby in immediately. Very hi tech facility with new state of the art equipment for your pet. Very friendly and compassionate staff as well as helpful. Told me to wait in the waiting room and as soon as the vet takes a look they will place me in a room where the vet will give me my options on the prognosis of my baby's ailment. Vet was very helpful and honest on the options that were given to us. If your pet needs to stay for observation you can book an appointment to have visit with your baby. By the way my baby is doing very well now. They took very good care of my baby. This Animal Hospital is new and has been at this location since August 2024. Other then emergency pet care they have a wide selection of good quality pet food. Do recommend coming here for pet emergencies. -inside is very clean and new -plenty of parking

My dog Ruby passed away while receiving emergency care at this hospital. This was an extremely…read moreupsetting experience, and after reviewing her medical records and timeline, I have serious concerns about how her case was handled. Ruby was at the hospital from approximately 7 a.m. until around 4 p.m. According to the records I received, her condition and vital signs changed during her hospitalization. I am concerned about the timing of the response to those changes and about the management of her respiratory condition. Her records also document tracheal collapse, and the radiology findings raised additional concerns for me. I repeatedly communicated that I wanted the veterinary team to do what was medically necessary for Ruby and that I would pay for her treatment. During this emergency, however, I was contacted about additional costs and asked to make payments before further treatment proceeded. From my perspective, too much valuable time was spent discussing and processing payment while Ruby was critically ill. Ruby ultimately suffered cardiac arrest and died at the hospital. I cannot say with certainty what the outcome would have been with different treatment, but after reviewing the medical timeline, I have serious questions about whether interventions could have been escalated sooner. Another part of the experience that was particularly painful occurred immediately after Ruby died. While I was holding her and grieving, I was approached about paperwork. Given what had just happened, I found the timing extremely insensitive. I paid approximately $3,000 for Ruby's care. More importantly, I trusted this hospital with a member of my family during a medical emergency. I am sharing my experience because I believe other pet owners should ask detailed questions about treatment plans, timing of interventions, and payment requirements when bringing a critically ill animal here. Ruby was deeply loved, and losing her that day was devastating.

Dr Madi is a very gifted veterinarian. I have trusted her to care for my cat a few times and I am…read moreamazed at how quick my cat bounced back from near kidney failure and stomach issues due to her recommendations as well as diagnostics interventions. I have recommended her to multiple people and will continue to do so in the future. Thank you Dr Madi and staff for all your wonderful care!! The Weisgerber/Roche family and Roo

This is the best vet/pet hospital that I know of in Calgary. After some issues being overcharged…read moreupsold on meds at our old vet (very unfortunate) my good friend highly recommended this location Wow, so glad I switched over. Amazing staff, the are so accommodating and helpful. I just brought my 9 year old dog in for a fairly big surgery and they were incredibly accommodating with my work schedule. They even did all they could on the price to help me out as I'm a single dad Thank you Due South! I am now a loyal guest and part of the family. Highly recommend to anyone else One thing - they do have a reasonably high flat fee for appointments, somewhere around 85 bucks. Totally worth paying it. You get the service you would expect every time