Our family was staying nearby at Mountain Chalet in Snowmass Village for our ski week, and this was…read morethe place that our hotel recommended for our ski equipment rentals and lift tickets. The night we arrived at Snowmass, we headed over to Four Mountain Sports with my ski boots, in order to pick out a pair of skis for me. The young man we spoke with heard what kind of skier I am, and brought out three suggested pairs. I was really eager to try out something a little more aggressive than the K2 One Love, my current pair. The next morning, I clicked into my rented boards and was instantly making all kinds of pleasureful oohs and ahhs for the first several turns down the modest hill to the ski lift. Whoopee! I loved those skis. But wait, there's more. Because after the fluffy snow was all smooshed down from people playing on it for a day or two, I went back and tried one of the other suggested skis, one made for packed snow and even *more* carving and tiny turns. Oh, wow. I loved the precise feel of those. Even though they felt quite damped down and didn't give the soles of my feet as much feedback as I'd expect, the second pair were very quick to initiate a turn. This experience of borrowing skis makes me want to seriously consider an upgrade in a year or two. Having a person who understands the "personality" of each type of ski offered at the shop and who is able to match that to the preferences of each skier is, for me, the number one important thing for customer happiness. I'm confident that the Four Mountains people can recommend something for me next time I'm in that neck of the woods. I found it very convenient that the skis I had borrowed bore my name on a sticker so that I could find them more easily in a crowded ski rack. If I had wanted to change skis more often, they would have hooked me up with anything I had wanted to try. Nice to be unlimited. FYI: The lift ticket is actually a plastic credit card that you keep in your pocket. The gates at the chair lifts and gondola will detect the pass in your pocket and let you in. As part of our one week ticket, each lift ticket received a $20 voucher good toward lunch at one of the on-mountain cafeterias. We also were given a voucher toward shopping with each lift ticket.

I popped into the Two Creeks Cafe yesterday for lunch and went into the Four Mountain Sports to ask…read morefor band aids, as I was breaking in a new pair of ski boots and could feel myself getting some blisters on my ankles. My request for band aids quickly turned into the wonderful Dave Redell stopping me to ask more about what discomfort I was feeling. He ultimately took 20 minutes of his day to sit down with me, explain different elements of my boots, and adjust both my boot shell and my boot liners based on my feedback. I walked out feeling 10x better and learned so much about ski boots in the process. Big thanks to Dave! Highly recommend going to him for any equipment adjustments that you need.

I went in for a mount on a new pair of skis and asked explicitly for the skis to be detuned while…read morethey were in the shop. I came in the next morning and was told they did not detune the skis despite me explicitly asking on the sheet I was given. I was treated as if I didn't understand what I was talking about as the man helping me told me they "didn't recommend doing that on a new pair of skis" I have skied since I could walk and have had my skis detuned the last 5 years of my life immediately after coming out of the packaging. I paid $77 for the mount and wasn't given half of what I came to do. Will be going anywhere else to get my skis done. I highly recommend Incline, just across the way down the hall from Gorsuch at the base of Aspen.

Best location, best equipment with the most knowledgeable and friendly longtime local staff…read more I've been coming here for years and they're hands down the best......They get it! Thank you....

This place is so kickass! Do ALL THINGS Aspen with these people!…read moreMy hubby and I rented two gravel bikes and I was shocked to see they were relatively decent bikes! We brought our own pedals shoes and helmets but they have all that you need if you don't! The guys did everything! Even got my hubby a mount for his wahoo device! They offer coffee, water, beer, ice cream...probably more, but that's what I remember! One of the guys actually went out with us to the bike trail so we wouldn't get lost! So nice! We will definitely be back to visit soon! Thanks again to the Aspen Collection Team!

Best lattes at the best price! I have never had a bad latte at Aspen Collection. Great clothes…read moreselections as well.

Owner and sales staff are spot on. Welcoming but not aggressive. Fairly priced and great…read moreselection. Highly recommended.

Unfortunately, Replay Sports no longer rents bikes. Still a great place for used equipment.read more

Love it here! At the bottom of the steps. Staff is super welcoming. Will be back next time I'm in…read moretime.

great smooth experience. clean store with a good vibe and cool guys working. also got some great…read moreweed

I'm an avid five star giver, and while I do appreciate Ute, I had a balance of positive and…read morenegative experience. I found myself in a situation where I rented one of their bear cans and finished Four Pass Loop after hours. Theres no after-hours drop off or contact information. Not cool when you're renting gear and unknown things are bound to happen. Luckily, the bartender in the bar underneath the store was cool enough to return for me the next day, with a $30 dollar tip. What really takes off the star though is the pretentious and "too cool" vibe from the employees. Ain't nobody got time for that. Being kind and understanding is free.

I came into Ute today looking for a pair of shos. I was helped by a young red headed man named Sam…read morethat was extreamly friendly and helpful. He knew a lot about the store and how to find the right pair of shoes for me. Sam rocks!! thank y'all

We rented our tuxes through Aspen Formal Wear/Stitchworks and Sheila was a pleasure to work with…read more We were planning the wedding from a distance and she took care of everything. We also shipped my dress in to be pressed before the wedding and everything went flawlessly. When you walk into the shop, you will see organic children's clothes which are their specialty. But they still did a great job on everything for our wedding and I would recommend them.

slow as the aspen rain....have had my 2 pairs of pants for over 6 weeks for hemming every time i go…read morein the store is closed NO one answers the phone place is never opened - finally got my pants back after 6+ weeks and they were still not completed.

My husband and I rented 2 bikes for the day. Michael was great at setting up our rental and having…read morethe bikes ready to be picked up. He explained how to use them, and gave us suggestions on some trails we could explore. We ended up going to the Maroon Bells which is a beautiful and very scenic trail. We also rode a bit of the popular Rio Grande Trail - but it does tend to get crowded. I, unfortunately fell and consequently was a bit late in returning the bike, but Michael was extremely kind and considerate of my situation. (Thank you Michael). The bikes worked wonderfully and Aspen is an amazingly beautiful place to go explore - especially on an ebike. Highly recommend this place, and it is very close to the bus RFTA.

Clearly, the best bike shop that I have ever dealt with in multiple states. The staff is…read moreknowledgeable and engaging. The bike selection is excellent. With the bike shortage, not many shops are renting high end e- bikes. I rented a Bianchi Aria-E that was perfect for a 50 mile ride. 10/10 recommendation.