Overall, a terrible experience. I would not recommend Media-con to my worst enemy. I don't have…read moretime to write all the things wrong with this company.

Mediacom makes me whisper those three words I never thought I'd say: I Miss Comcast. Dated…read moreequipment, remotes that don't work well, no access to channels like MLB and NHL. I could go on and on.

Excellent service - they know how to set up services and fix problems when they occur.read more

From the owner: Services: Cell Phone Technical Services, Computer Technical…read moreServices, Internet Service Provider, Laptop Technical Services, Monitor Technical Services, Network Switch Technical Services, Printer Technical Services, Software Technical Services, Telephone Technical Services, TV & Home Theater System Technical Services, Wireless Router Technical Services. Brands: Directv stream Locations Facts: Located in City hall! We Come To You

I am owner of Avenue Of Homes Charles City. We have closed our Charles City Sales Lot. We have had…read moreonly one choice for internet service and Unggoy internet service was erratic and slow. Thier follow up and service is even worse. It took about a year for them to install a device to try and make it better and it still was terrible internet service. In the past Avenue Of Homes had pre-paid our annual invoice $779 for service. I notified them in November 1 via phone and email that we were ceasing business and no longer needed service. Since then, I am receiving delinquent email notices with no invoice attached. So again, I call and she tells me I owe something like $800 for entire upcoming year of service. I would have paid a month or so but they were extorting me for entire year. I hope they take me to small claims as I have copy of every communication I sent them. I never write Yelp review but Unggoy SUCKS.

When I first purchased, they told us they have 24/7 tech support. When I did have issues on several…read moreoccasions, I had to leave a voicemail and never received a call back from tech support. Later, they changed the wording to say we have to leave a voicemail for after-hours tech support, and then again - never a call back. The internet is out SO MUCH, often after-hours or early morning. Just last week the internet went out during FOUR client calls. In the last two weeks the internet has been out SEVEN separate days, and is often so slow when it is actually working that it's rendered pretty much useless. The ladies on customer support were nice, but as I call more and more because of service being down, they are rude. Listen, I am paying for a service I am not getting, it's costing me time and LOTS of money. If I am nice to you, you should reciprocate, especially since I'm the one paying YOU to give me a service! They've turned off their reviews on their Facebook page, too because of how dissatisfied people are with them. Guess it's time to go back to Mediacom:( **UPDATE 11/28/17** It's been 48 hours without internet, for everyone. They're deleting concerned comments and questions from their social media pages and ignoring their customers. This does not sound like a stable, reliable, trustworthy company. RUN.

Just before I cancelled my service, workers came out to swap out my modem for the new model. They…read moreput the new one in and took the old one with them. I am now getting statements with them wanting me to pay $140 because I didn't bring back the OLD MODEM! They're trying to say that their workers don't take equipment with them but that's exactly what they did. Mediacom is the worst company ever. I'm so glad I switch to ImOn for my internet service.

My internet service drops everyday and has been doing so for weeks. It is very frustrating. I…read morecalled to cancel and was told that the outages have something to do with them transferring over to fiber optics. That is weird because I hadn't heard anything about this. If this is the case, it would have been nice to know what was happening and why. I said I would cancel and the response was, "when would you like your service to end." LOL. I am going to another provider ASAP. Internet that his randomly out throughout a day is useless to me. I stream TV. I have ipads and iphones that require wifi because my Verizon phone doesn't work using data. Sad really. They should reimburse people for the weeks that they had a lot of outages. But they don't care. So, neither do I.

I rarely receive what I'm paying for in my internet package (100Mbps Download / 10 Mbps Upload),…read moreand when I try to call in for help, they always want me to pay extra for a service call.

Imon made a mess of our front yard and told us they would be back next day to repair, NOT! I…read morecalled customer service of which they had me email pictures and gave me a ticket number. After numerous calls and emails, they indicate it could take up to 6 weeks for repair. One area they left a hole and we live near a school, and we were afraid a child would get hurt. I finally just went and purchased the material and made repairs. If the install was not already completed, I would have cancelled and stayed with Mediacom. Hopefully, this is not the customer service that I can expect. Becky

These people parked a huge machine in my front yard for two days. Destroyed my lawn and cut my…read moreunderground fence. 2 winters later their poor splice failed so had to have repaired professionally. Can't get a response from them. Run from this company...as fast as you can.

Don't switch for the $100 Gift Card I started MetroNet back…read morein Dec 2023 and still haven't seen the gift card!!! Seems like bait to get new customers