Lisa DeBrie is amazing!…read more I've done business with Grand Valley Bank in Fruita for years and have had the most unbelievable service from Lisa DeBrie. Lisa has gone so far above what is considered normal service for me and she has made a world of difference in my business (and personal) world. Thank you Lisa for all your efforts. Grand Valley Bank, please thank Lisa! Larkin and Camilla

I've been with this bank since I moved to Colorado in 1992 0the best customer service in the world…read moreany issues are addressed immediately with compassion

Used this Bank for years and they know us by name. These small credit unions are better then bigger…read morebanks. Highly recommend this bank!

From the owner: Grand Junction Federal Credit Union received our Approval of Organization certificate on April…read more30,1957. Our membership was limited to the employees of the City of Grand Junction, members of their immediate families; and organizations of such persons. Over the years, membership eligibility has grown to include employees of the City of Fruita and many small employer groups. In May 2004, the merger with Mesa County Federal Credit Union allowed employees of Mesa County and their families to join the credit union. In August 2006, a merger with Roaring Fork Employees Credit Union expanded growth and membership. Grand Junction Federal Credit Union applied to become a community charter credit union and was granted approval from NCUA on January 30, 2020. Those who live, work, worship, or attend school in Mesa, Delta, and Garfield counties are now eligible to join.

We absolutely love the friendly service we receive each day! And the coffee is a perk too!!read more

Before we start, I want to make it clear that this is not my experience, it is my mother's. She…read moreusually doesn't leave reviews, but this situation was serious enough that she feels it's important to share. I'm making this on my Yelp account as well to spread awareness of what she and her company had to go through at this bank. There was an issue where scammers impersonated the bank over the phone, and while that part wasn't the bank's direct fault, what happened next was extremely concerning. Once they gained access to her work account, over $12,000 was withdrawn from said account without any alerts, flags, or security warnings from the system. For a financial institution handling large accounts, the lack of fraud detection and response was shocking. There seemed to be no safeguards in place to catch unusual activity or prevent such a large unauthorized withdrawal from going through. During this, customer service seemed lacking and dismissive, brushing off concerns. She told me that they had barely any sense of any ownership or ugenency towards the massive loss. She is currently working with another company and taking legal action, as this has also happened to others in similar situations. Overall, she would not recommend this bank for large business or high-value accounts. Security and monitoring need significant improvement, and trust in their systems has been completely lost.

Great service. I just opened an account as I am new to Grand Junction. They have lots of…read moredifferent options. I am very happy with what I came up with as a bank package. The tellers are very friendly. I really like that the bank itself is very "banky." I feel important once I walk inside. As I am still new to using U.S. Bank, I have not had any problems.

From the owner: At U.S. Bank, our dedicated banking team is here to help you along your financial way. Bank with us…read moreand enjoy a host of U.S. Bank products and services, including credit cards, savings and checking accounts, business banking, retirement planning, refinancing, personal lines of credit and more. Whatever your goals - large or small - our dedicated banking team is determined to helping you make it possible. Member FDIC. Equal Housing Lender.

Calling in takes forever because you are always on hold. Service in person is very slow. Almost…read morealways a line. Not enough employees to cover. The tellers wait on one drive through customer and then on lobby customer then back to drive through. Forget about going in for any information on a car loan, you are lucky if one person is there. They take your time and can't give you an answer about anything until underwriters decide on it.

When I called to speak to someone about these weird fees I see coming up every time I check my…read moreaccounts, have had to call to have these issues fixed in the past and they accused me of trying to say I was unaware just to get like 15$ back? I feel like they come up with a new fee of some kind to be charging for here and there, ever since the switch the climb from Sooper it's gone downhill.