Really knowledgeable and helpful group. Super good experience. Was going to do it myself online…read more Way more efficient to spend a half hour or hour going through options in person. Thanks Nate!

Not very customer friendly. Better off going somewhere that will respond. Waited for a response…read moreupon entering and left after 5 eye contacts with an agent. Second agent fiddled with her monitor. Third agent helping a client. Left a bad review on Facebook and now I'm blocked. Shows their attitude.

Before we start, I want to make it clear that this is not my experience, it is my mother's. She…read moreusually doesn't leave reviews, but this situation was serious enough that she feels it's important to share. I'm making this on my Yelp account as well to spread awareness of what she and her company had to go through at this bank. There was an issue where scammers impersonated the bank over the phone, and while that part wasn't the bank's direct fault, what happened next was extremely concerning. Once they gained access to her work account, over $12,000 was withdrawn from said account without any alerts, flags, or security warnings from the system. For a financial institution handling large accounts, the lack of fraud detection and response was shocking. There seemed to be no safeguards in place to catch unusual activity or prevent such a large unauthorized withdrawal from going through. During this, customer service seemed lacking and dismissive, brushing off concerns. She told me that they had barely any sense of any ownership or ugenency towards the massive loss. She is currently working with another company and taking legal action, as this has also happened to others in similar situations. Overall, she would not recommend this bank for large business or high-value accounts. Security and monitoring need significant improvement, and trust in their systems has been completely lost.

We have had an extremely disappointing experience with Timberline Bank and feel obligated to share…read moreit. Despite trusting them with significant business funds, our account security was not adequately protected, and thousands of dollars were fraudulently ACH'd out of our account. Throughout this ordeal, the bank's customer service has been dismissive and unhelpful. We have felt brushed off at every step, with no sense of urgency, ownership, or genuine concern for the impact on our business. In our experience, Timberline Bank has taken no responsibility for what happened, nor have they provided any meaningful support in resolving the situation. Based on how our case has been handled, we no longer have confidence in their ability to safeguard our money or stand behind their customers when something goes wrong. We want other customers and business owners to be aware of this before deciding to bank here.

The staff is great and we'll continue to do business with Bellco in Grand Junction....but I have to…read moresay: ...What annoys me about this bank is that the right most drive-through ATM shares the line with the drive-through teller service, so it seems like every time I try to make a quick ATM stop, someone is blocking the ATM as they're waiting on the teller service. It would be great if the ATM had its own drive-through lane so people who want quick ATM $ can get it without waiting for someone who isn't using it.

Best credit union and Grand Junction in my opinion. I've been due to other ones that I had…read moreaccounts in and this one is by far the best.

Calling in takes forever because you are always on hold. Service in person is very slow. Almost…read morealways a line. Not enough employees to cover. The tellers wait on one drive through customer and then on lobby customer then back to drive through. Forget about going in for any information on a car loan, you are lucky if one person is there. They take your time and can't give you an answer about anything until underwriters decide on it.

I have been with Sooper for over 30 years, I would never think about going anywhere else. The…read morepeople are very helpful and kind and really have a willingness to help. THE BEST!!!!

I have been a customer of Home Loan for a little over a year, but my family has been with them for…read moreyears. What service! Always returning calls promptly, making sure my questions are completely answered and to boot, they had the best prices!! Winning combo- great service + great prices. Thanks, Carma & Wendy!!

Grandvalley bank is a hometown bank with amazing customer service. They are almost like family. I…read morehighly recommend them.

Grand Valley Bank is the best bank to ever bank at. The customer service is phenomenal, especially…read moretheir new branch located in Palisade. Stop by to talk about opening an account or even getting a loan, they offer great rates!!

ANB IS WORST BANK IN TOWN!!!! I wouldn't open an account at this bank. They charge you 5.00 a month…read moreif you don't have a 200 dollar minimum in savings account. Katrina didn't mention they take the average from the month. So I been getting charged 5.00 every month for last 6+ months. I have had enough of this and I'm closing my savings account asap.

Very good to help and answer questions, plus the customer service will go beyond to find better…read moreways to help with your needs. They don't over charge for every little need. You just don't get that function to call after hours for a balance, and I don't bank on line. I wished they would bring that service back, but they do make up with having new services added that benefits the bankers at times! I needed a bank close by home but I won't change banks for any other bank! I'm very satisfied.

I have been with st farm for over 35 years and I have never made any claim. Judy doesn't return…read morecalls ignores my emails.

We had property and car insurance at LaVonne's agency years ago. Our daughter was involved as a…read morepassenger in a triple car roll-over and had her neck crushed, her head smashed, and is an incomplete quadriplegic as a result of the accident. I was told by LaVonne that: "If you were not so cheap you would have had good coverage for your daughter." She provided some sort of document that I supposedly signed saying I had forfeit underinsurance coverage. Not notarized. I didn't even know at the time what kind of insurance that was, nor do I remember signing that weird piece of notebook paper she showed me (not a form). I'm having a hard time even going back to State Farm after all these years. I'll bet she saved lots of money for State Farm on that issue. In the meantime, my daughter is still hurt and Lavonne's comment was one of the most cruel I've ever heard.