After my sister died it's taken over six months to get the employees to relay what was required to…read moretransfer my inheritance. They were too cheap to mail a check with tracking and delayed the transfer several more weeks to get me to pay for postage. All her other investments were immediately and kindly forwarded without any hassle. GJFCU just demanded I pay off her Visa or they wouldn't release my inheritance. The fact that there were multiple beneficiaries on several accounts made no difference. After paying the debt, no communication followed to confirm it was closed and paid off. As of June, I am still waiting for closure of a savings account, transfer of funds, and communication from the bank officer. My sister never intended her gift to be such a frustrating and intimidating experience. ​

Used this Bank for years and they know us by name. These small credit unions are better then bigger…read morebanks. Highly recommend this bank!

Before we start, I want to make it clear that this is not my experience, it is my mother's. She…read moreusually doesn't leave reviews, but this situation was serious enough that she feels it's important to share. I'm making this on my Yelp account as well to spread awareness of what she and her company had to go through at this bank. There was an issue where scammers impersonated the bank over the phone, and while that part wasn't the bank's direct fault, what happened next was extremely concerning. Once they gained access to her work account, over $12,000 was withdrawn from said account without any alerts, flags, or security warnings from the system. For a financial institution handling large accounts, the lack of fraud detection and response was shocking. There seemed to be no safeguards in place to catch unusual activity or prevent such a large unauthorized withdrawal from going through. During this, customer service seemed lacking and dismissive, brushing off concerns. She told me that they had barely any sense of any ownership or ugenency towards the massive loss. She is currently working with another company and taking legal action, as this has also happened to others in similar situations. Overall, she would not recommend this bank for large business or high-value accounts. Security and monitoring need significant improvement, and trust in their systems has been completely lost.

We have had an extremely disappointing experience with Timberline Bank and feel obligated to share…read moreit. Despite trusting them with significant business funds, our account security was not adequately protected, and thousands of dollars were fraudulently ACH'd out of our account. Throughout this ordeal, the bank's customer service has been dismissive and unhelpful. We have felt brushed off at every step, with no sense of urgency, ownership, or genuine concern for the impact on our business. In our experience, Timberline Bank has taken no responsibility for what happened, nor have they provided any meaningful support in resolving the situation. Based on how our case has been handled, we no longer have confidence in their ability to safeguard our money or stand behind their customers when something goes wrong. We want other customers and business owners to be aware of this before deciding to bank here.

The team with Major Mortgage Grand Junction Ryer Hayward,…read moreMichael Harris and Julia Graddy are awesome . I highly recommend Major Mortgage

Julia, Danya, Garrett, and the whole Major Mortgage team made our refinancing process a breeze and…read morewe so appreciate all of their hard work!

I have to say that Debra Pace at Academy Mortgage is an amazing lender to work with. She was…read moreextremely professional, knowledgeable and kept everything on track with the process. She also communicated progress along the way so everyone was in the loop. If I ever need a lender again she is the only person I will use.

If you're looking for a home loan or refinance PRMI is your place. I would give this place 10 out…read moreof 5 stars. As first time home buyers we were nervous about the process. Annie and Beau made the process so effortless for us and were on top of everything. They worked around the clock, hard, fast, and explained everything so thorough we didn't feel in the dark when it came to the tedious transaction. Annie DeBoer, Beau Bradley's loan partner was on top of the whole process doing everything in her power to make sure our loan was closed fast, efficient, proficient, and she made sure nothing fell through the cracks. She was the glue that made everything go together seamlessly. Annie was excellent at making sure we were updated along the way and you can tell she truly cared about us. She knew our needs and gave us the best service. Because of how hard Annie worked we were able to close a week earlier than expected. Beau Bradley has great terminology to help describe the whole process. We really feel like we understand what we were doing and signing and that is a huge relief. He worked hard and watched the patterns and market tediously to make sure he was locking us in at the best rate possible. He was honest with us and was able to get us the exact payment we were hoping for *actually lower!* Beau had the best customer service and really bent to work around our crazy work schedules to to meet at times that worked and were convenient for us. Every time we walked into PRMI it was an upbeat positive and friendly energy and environment. They served the best customer service and really took such good care of us. This won't be the last time PRMI won't be getting our business.

Aflac is a joke. Not only do they not pay, They will run you around in circles to get out of a…read moreclaim. Kevin my rep at the time, who is no longer there, sat down with me to file the claim(the third time) to make sure it got to the correct people. I NEVER got as so much as a email back. They pull every trick in the book to not pay. USER BEWARE OF THIS COMPANY. there is a lot of other companies that do the same thing. I would find one of them.

Stephanie Gray is amazing! Very helpful and prompt in answering my questions about products and…read morefiling claims.

Great customer service!!! All of the employees that work there are super nice. In a time of…read morestress, go there, they will handle you neatly, explain things clearly, and you leave you less stressed. Great vibes in that place. Will go again.