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Alpin Haus RV

2.5 (42 reviews)
Closed 9:00 am - 4:00 pm

Services - Alpin Haus RV

RV repair

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No trim molding on slide valence.  And the tiny black dots in the white head liner board are the raw black staple heads.

If there was a way to give to express my deep disappointment with the service Allen Haus has provided, I'd give the minus 2 stars So the main slide leaks at the front corner and they never did the finish detail work - paint the tack heads, install the trim molding, or dress the cabinet joint over the couch

There is much more to this, but I did my best to abbreviate the ordeal. I bought a 2021 RV last October, 2020 labeled as having been "winterized." It was not after I inquired in late December after subfreezing weather. No, they said. It comes from the manufacturer winterized, but they de-winterize it so the customer gets to see clean fresh water when considering it! I asked why I was not told that and/or the label was not removed. No answers from several staff there. At the beginning, staff was helpful for a couple of months, then stopped responding. The issue was that I likely ruined the hot water heater. They jerked me around all winter. I brought it is about a month or so ago. There was NO problem at all except the never used RV had a leaking toilet and sink faucet! Did they sell it to me that way? I got it back 2 days before my 1 year anniversary of the purchase, 10/2 after nothing than BS for a year w/out ANY enjoyment for me! Someone peed in the toilet that they denied that ANYONE would have done that! I should have taken a picture before flushing, but you decide what the attached stain picture is from - and why was it not cleaned off! Other than Dan Taber, the salesman, who, after the sale, hung in with me to try to help. If you must, ask for him, but I would stay away from Alpin Haus and go elsewhere.

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3 years ago

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Brianna

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7 months ago

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2 years ago

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2 years ago

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4 years ago

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7 years ago

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7 years ago

Stopped in to fill my propane tanks and pick up a few items. I am a new RV owner and Jerry took the time to answer my questions.

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6 years ago

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8 years ago

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7 years ago

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10 years ago

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11 years ago

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Ask the Community - Alpin Haus RV

Review Highlights - Alpin Haus RV

I am a first time renter with Alpin Haus this June and it was a great experience.

Mentioned in 5 reviews

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Blue Compass RV - Our camper we purchased from Blue compass Albany

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Called late Friday afternoon about a leak from our hot water tank. Call was answered, my info taken…read morebut she suggested I call first thing in the am when they opened. Call was answered Saturday morning and I was transferred to service. I opted for the first available technician instead of choosing my own. (Needed this repair asap since we are from out of town and using the camper) I got an appointment for the very next morning. Within 2 hours I received a call saying it was all finished and covered under our warranty. The technician explained the leak came from 2 separate hoses (one that was only visible after removing the tank), those were tightened. He made sure there was no crack in the tank and even straightened the tank because it was installed crooked. After we were finished I asked if there was another way to loosen the water filter because I couldn't get it to budge. He got it loose for me. Thank you to everyone in the service dept for helping fix our trailer and getting us in and out so fast! I'm sorry so many others had bad experiences, but I certainly did not. I will go back if I ever need service in the Albany area.

The service department with this dealership is horrible. They did not submit the claims for…read morewarranty we noted during demo, now the biggest issue, the awning arm, is being denied as it "could have happened after delivery". They will never provide you with timely updates and you have to call the yourself to find out anything. I would recommend avoiding this dealership solely based on the terrible experience we have received after the sale as well as the headache we endured and how long it took to get a refund we were owed from the unit we traded in.

Alpin Haus RV - rv_dealers - Updated May 2026

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