1. Alpin Haus RV

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Amsterdam, NY

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Alpin Haus RV

2.5 (42 reviews)
Open • 9:00 am - 5:00 pm

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No trim molding on slide valence.  And the tiny black dots in the white head liner board are the raw black staple heads.

If there was a way to give to express my deep disappointment with the service Allen Haus has provided, I'd give the minus 2 stars So the main slide leaks at the front corner and they never did the finish detail work - paint the tack heads, install the trim molding, or dress the cabinet joint over the couch

The accessories shop
Carrie M.

My husband and I purchased our first travel trailer from Mark House here. We got a Forest River Rpod and, even though it was probably the cheapest RV on the lot, we were treated just as importantly as the people buying one of those massive motorhomes. Alan in service walked us through everything we needed to know when we picked it up. He took his time and we spent about two hours with him. He even gave us his personal cell in case we had any issues. There was a problem with the installation of the additional braking system for the trailer in our Jeep and they paid for repairs and a rental car while it was fixed. Really nice people and they stand behind their products and service. Good to know!

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3 years ago

Business owner information

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Brianna

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7 years ago

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7 years ago

Stopped in to fill my propane tanks and pick up a few items. I am a new RV owner and Jerry took the time to answer my questions.

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Ask the Community - Alpin Haus RV

Review Highlights - Alpin Haus RV

“I am a first time renter with Alpin Haus this June and it was a great experience.”

Mentioned in 5 reviews

Read more highlights

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On-site Rv Handyman Services

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I was having an issue with my electrical system and George was extremely helpful in fixing the…read moreproblem and also helping me understand what was going on. Super responsive and reasonably priced. Very glad I reached out.

I don't hide behind anonymous. My name is Tim Legg, STAY AWAY FROM THIS GUY. He come to my place to…read morereplace the springs that roll up the canopies(cover's )over top of two, of three slide out additions. on my 42 foot Monaco. later that night we had a torrential downpour. I wake up at 9 PM. to my slide out auditions being out, less the covers (canopies ) he removed. so at 64 years of age, I have to jump out of bed, run out in the rain to put my slide outs in. Use every towel in the cabinets to dry off the top of the additions and the surrounding floor.I called the guy up, he says, ( well you didn't tell me to put them in ) I replied, George, there's some things you just shouldn't have to tell a man .Especially when I doubt you have insurance, and by looking at your set up, I could guess you couldn't afford to pay for even one of those slide units, if you ruined the ceiling on it. (first thing I did when he got here, was show him how to put the additions in and out.). So anyway, I gave him.$300, and he said that would cover his second show up fee. Now because he's not man enough to admit that he made a mistake and forgot to put them in. He's decided it'll be easier to just not come back. Meanwhile,I already paid for his second show up fee, and he has my units that go in the end of my tubes to put the tension on the springs . ( lesson of the day. Do not let a man who takes no accountability for his actions, anywhere near your $200,000 camper. ) good thing I took pics while he was working on it and got his license plate. Now I'll have to enlist the police, to get my property back. because, when I gave my worker $300 to give him, he took it and gave no receipt. REAL FLY BY NIGHT !!

Blue Compass RV - Our camper we purchased from Blue compass Albany

Blue Compass RV

(200 reviews)

Called late Friday afternoon about a leak from our hot water tank. Call was answered, my info taken…read morebut she suggested I call first thing in the am when they opened. Call was answered Saturday morning and I was transferred to service. I opted for the first available technician instead of choosing my own. (Needed this repair asap since we are from out of town and using the camper) I got an appointment for the very next morning. Within 2 hours I received a call saying it was all finished and covered under our warranty. The technician explained the leak came from 2 separate hoses (one that was only visible after removing the tank), those were tightened. He made sure there was no crack in the tank and even straightened the tank because it was installed crooked. After we were finished I asked if there was another way to loosen the water filter because I couldn't get it to budge. He got it loose for me. Thank you to everyone in the service dept for helping fix our trailer and getting us in and out so fast! I'm sorry so many others had bad experiences, but I certainly did not. I will go back if I ever need service in the Albany area.

Bought my camper at the end of January started getting leaks the first time I used it in May it's…read morebeen broken since between the lack of communication from this dealer lack of available appointments, Huge delay in between having them look at it, reaching out to the manufacturer. The service department is terrible. No one calls you back. The advisor says text me. It's the best way to reach me and days and days go by before you hear anything you have to reach out to corporate to get an answer for someone just to text you to tell you that your service advisor is on vacation and your camper that you dropped off a month ago nothing has been done you have to reach out to the manufacturer to find out what parts they have or have not ordered because no one calls you back. Save yourself to hassle. Save yourself the time go somewhere else. Do not buy an RV from these people, do not bring your RV to get serviced here. You're better off leaving it in your driveway broken because it's going to blue Compass is just the same thing if not worse I wish I could do a -5 star on this because they don't even deserve the one star

Alpin Haus RV - rv_dealers - Updated October 2026

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