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    Alpha Surfaces

    4.7 (3 reviews)
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    Services - Alpha Surfaces

    Countertop installation

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    Northwest Building Supply

    Northwest Building Supply

    3.4
    (11 reviews)

    Beautiful selection and great staff! Incredible customer service!! You know you have chosen the…read moreright partner when one of your projects is less than perfect and the general manager sits down with you to create a solution... and then follows up to make sure we were taken care of! We have worked with a few countertop companies and it's rare that you find a company so invested in getting it right and taking care of customers at every level. They are not just another vendor we use, they are a partner in our business. Highly recommend!

    This job was a little over a year ago, through our builder. The install was horrible. When the…read morecrew showed up, no one was here. The bar top overhang was to be supported by 2 steel bars that the carpenter fabricated. they were sitting nearby, the installers put them in, but did not install the screws that were laying right there, so the granite barely touched the 2 bars, making them useless. They should have called in. In the kitchen, there was an upper cabinet that was to obviously rest upon the countertop, it was left up 1/16 so the granite could be slid in. Well, a mistake here with the builder, the carpenter assumed 3 CM for the granite, and it was 2.5 CM, approx, leaving a large gap under the upper cabinet. They should have called in. Too bad if they had to come back after we shimmed up the cabinets so it would fit nicely! Then, there was a large chip in the corner, yes a difficult corner, but it was a hole, something less than 1/2 inch each way, and they filled it in with what? White caulk on black granite! They had black seam material, but oh well, lets just finish.....A few weeks after move-in we called in for some rough spots on the granite, they sent out 2 guys who were very professional, and had what they needed to make those improvements. They were surprised to see the previously listed workmanship issues, took pictures, and said someone would be calling. No one called. They also charge $150 EXTRA to install a laundry sink not purchased from them??????

    Alpha Surfaces - buildingsupplies - Updated August 2026

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