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    Fossil Stone Granite

    3.9 (7 reviews)
    Closed 8:30 am - 5:30 pm

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    Big Bobs Flooring Outlet

    Big Bobs Flooring Outlet

    (17 reviews)

    Back in April I was browsing flooring companies for carpet to be replaced in master bedroom. I…read morewasn't too impressed with the two stores I had been to prior to Big Bob's. Upon arriving, I was greeted by Eddie, very helpful, took the time to understand what the current project was, when I needed the install completed, my ideal budget. After selecting the carpet I wanted, next was the carpet padding. Instead of trying to upsell the most expensive padding like pervious experience; he was knowledgeable with padding, longevity, pros and cons; which made it easier to decide what type I wanted. Arnold installed our carpet, he arrived on time, did a great job. I returned to the store on 8/9 to purchase carpet for our other rooms, Eddie recognized me immediately, familiar with my next project. Paid/scheduled the install. Today 8/13 carpet was installed, Arnold and his crew arrived on time, happy with the install. I did have questions about the current carpet being installed, when I called the store Eddie was not available; Wes answered my questions, very thorough. We have 2 more rooms that need to have carpet replaced once they are painted/textured. Eddie called me to get the measurements of the rooms which I thought was awesome, one less thing to worry. All in all it has been a great experience.

    Great service from start to finish! Went up there to see about getting wood floors installed in our…read morehouse. Met with Eddie who was very knowledgeable about the product we wanted. Once we decided on the product Jose came out and took the measurements of the floor. After that we set a date. Jose and his team came out and in one day were able to rip the carpet up and replace it with wood flooring. We are very pleased with the finished product. Would definitely recommend Big Bob's Flooring Outlet.

    Don's Floor Gallery - Where they left my toilet.

    Don's Floor Gallery

    (4 reviews)

    We used Don's to purchase our wood floors and the tile for a house we built 3 years ago and had a…read morelot of problems getting them to do what they said they would do then. We recently had a small water leak in a shower that had nothing to do with the tile, but the plumber thought he might have to replace some tile to fix the leak, so we went back to Don's to order more tile. My wife asked if they could be returned and the salesperson, Gerald, said that we could return what we did not use, so we ordered the tile. As it turned out, the plumber did not need to replace any tile, so we took back the tile. That is when Gerald argued with my wife that he never said we could return in and the minimum order to return would be 4 boxes. We had ordered 3 boxes. Had he said the minimum order to return was 4 boxes, we would have ordered 4 boxes so that we had plenty in case of breakage and the extra I would have put in the attic to possible future use. Gerald said he would have to contact the store owner about this case and he would call her. He never called us. I went back to pick up the tile that she had left with him because he had made her so upset by the way he spoke to her that she did not want to go back to the store. I picked up the tile and told them that we would NEVER recommend them and that we will NEVER do business with them in the future. If you do business with them, first of all they are expensive, but, more importantly, you better get everything they said to you in writing. Obviously, Don's Floor Gallery in Edmond, OK does not keep their word when they tell you something!!

    We used this company because they were the only installers for the specific flooring we wanted…read more The salesperson was responsive and helpful. The issue we had was in the flooring installation. They beat the heck out of our base moldings and left huge gaps in the corners where they didn't fit it back properly. A lot of unfinished Sheetrock now shows because their was carpet in some rooms before and they dropped the baseboards down. I feel like they should have suggested to keep boards at original level and use quarter molding. It took an extra day for them to finish because they didn't bring enough flooring and had to return the next day to finish. Also, AFTER the sale and installation the technicians informed us that they only remove toilets to install, they don't put them back "for insurance reasons" so we were literally left with a toilet in our garage and one in our tub. Also, they would not hook back up the washing machine. We had to pay a plumber for a Saturday after hours service to come out and put toilets in. Was I mad--heck yea!!! Am I still mad-absolutely!!! This is something you should DEFINITELY let your customers know prior to your installation. Ridiculous. We tried to reach the salesperson as soon as it happened but could not reach anyone to talk about our problem until after we had paid to get a plumber to come out. I. Their defense, we have not made any further attempts to talk to them. I give them 3 stars because the carpet layers did a wonderful job and I am pleased with their work. The flooring looks great -just don't look at my baseboards.

    Fossil Stone Granite - flooring - Updated May 2026

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