Great customer service!! I wasn't sure b where to go or good to all what I n was looking for…read more There was a gentleman ready to assist. After I told him what I needed he said go straight to the cashier tell them what you need and they will ring it up. Sure enough I did exactly what he said made my purchase and then followed the road to the back to pick up what I purchased. I wish I would have grabbed his name because he knew what I needed after in told him. Sure beats walking around the store aimlessly!

On Mother's Day my husband took me to the TLC on Memorial to select an orchid. I have 6 orchids in…read moremy home and know how to care of them. The orchid I chose at TLC had a couple of areas on the leaves that looked like cotton. I took it back to the information desk and the women wiped off the white area and told me it would be fine. My husband purchased the orchid for me for $60.00. Unfortunately, the white chalky substance kept coming back. I googled the information and found out it had mealybugs. I followed the directions to clean the area with alcohol. After trying to remove it for two months without success, I took the plant back to TLC today to ask for help. Paul, the manager was at the front door and told me to go to the middle of the store to talk to the woman at the information desk. She determined the mealybugs were in the potting media which is why I could not eliminate them with alcohol. She said she could repot the orchid but there would be a cost. Obviously, the potting media was infected when the orchid was purchased two months ago. I was insulted when told I would have to pay for the repotting process. I spoke with the manager, Paul, and he told me house plants do not have any type of warranty. I learned a lesson today. I will not buy house plants from TLC! I will buy them at a business that carries a warranty for a third of the cost! Susan M Reply to Frank on July 18 Frank, I would appreciate a retraction on your response. The orchid WAS purchased at TLC on May 6! The above story is accurate except for the amount spent ($50 instead of $60). I had not looked up the receipt before coming by TLC yesterday. The reference number on the receipt is 32073802. The total amount spent that day was $122.70. I have 6 very healthy orchids purchased at different locations. The white pot left with the orchid must have been switched while watering. The orchid purchased from Whole Foods is healthy and doing well. Actually, over the years I have never had a problem with an orchid being affected with mealybugs except for the orchid purchased at TLC. One statement you made is correct. This is the first review I have made on YELP because I wanted to let others know that customer service is questionable at your business. I understand policy is policy on the return of houseplants. I was not upset until being told there would be a charge to repot the plant. It didn't make sense for me as the customer, to pay to correct a problem that I wasn't responsible for. It would have cost very little for your employee to offer to repot the plant for free.

So we stopped today to look for some unique flowers. They have quite a selection and everything was…read morelooking really healthy. They were very helpful with answering our questions and very attentive to their customers needs. The prices are really good. Was a pretty good drive for us but worth it as we picked up some awesome colors. Check them out.

The big box hardware stores sell everything that TLC sells, except the larger variety of plants…read more Fertilizer, perlite, vermiculite, topsoil, and garden tools are all almost double the cost at TLC. I can understand the "shop local" mentality helps smaller businesses, but I do not want to pay $71 after tax for something I can get at Home Depot for $40 after tax. Specific Items I compared that day: - Perlite at TLC was about $14 - Vigoro ($6 at HD - Miracle Grow)) - Vermiculite at TLC was about $14 - Vigoro ($8 at HD - Miracle Grow) - 20 x seed starter compostable pots were about $15 at TLC ($5 at HD for 50) - The top soil was close to the same.

Always a great place to stop in for my gardening needs. This time I needed advice on my garden…read moreplants so I asked one of the assistants in the store. She provided me with a product that I'm crossing my fingers will work! TLC is my go to place for whatever I need for my lawn & garden!

Ms Rhonda was so enthusiastic & helpful! We came in with a general idea of what we like & pics of…read moreour flowerbeds & she helped guide us. She provided so much knowledge when we go to plant & how to get the most out of each plant. So excited for our new flower beds.

A local and small business, definitely a quaint place, and we like to support this type of…read moreestablishment whenever we can. Although we're nowhere close to being good or experienced gardeners but we are trying to spiff up our yard. There were a couple of cars in the driveway when we arrived and there were steady new arrivals. That just shows it is a pretty popular place. I believe Bob was there as we were browsing. Friendly chap! He found out we'd never been so he explained the set up and how the greenhouses are labelled according to the type of plants they housed, full sun or part shade. I've never been to such a rustic nursery but I got the feeling that they had serious gardeners as their clientele. Friendly too!The customers were chatting to us left and right. Definitely a worthwhile place to check out. We picked up our little "Paddle" whom we spot from afar. It was just what we were looking for to replace the one I'd murdered over the winter. I didn't think we'd find him there so that was really lucky! I hadn't taken any pictures of the place because my phone ran out of juice, but I'm posting a picture of "Paddle" here.

We had an outstanding experience at Marcum's Nursery!…read more When we arrived, we knew we needed plants for three whiskey barrels in full sun and one barrel in full shade, but beyond that, we had no idea what we were doing. As soon as we walked through the door, Kelly introduced himself and asked how he could help. After we explained our situation, he immediately knew exactly what we needed. He guided us to some beautiful clearance hanging plants that were perfect for our barrels and helped us gather everything necessary to make them thrive, including soil, fertilizer, and water supplements. What impressed us most was how easy he made the entire process. As non-plant people, we were feeling overwhelmed and unsure about making the right choices. Kelly took all the anxiety out of the experience, answered our questions, and confidently led us to the perfect setup for our yard. The service was fast, efficient, and incredibly friendly. We left with great plants, all the supplies we needed, and the confidence to make our yard look fantastic. If you're looking for knowledgeable staff and exceptional customer service, Marcum's Nursery is the place to go. We'll definitely be back!

Love love flowers... I stopped by today to get Snapdragons…read more Since they are a cool weather flower, usually hard to find in May or June. I am planting them in a pot for my porch. When it gets warmer I will move to the side of house for some shade. They had them in all colors. All the flowers were so pretty and blooming! This place is huge. Anything your looking for, it's here. Flowers, trees, bushes,hanging plants, pots , garden supplies. I usually like to spend some time going down every Isle. Total Price is usually HIGH... but flowers make me happy. Today they were moving all flowers in to protect from high winds and storms coming in. After the last frost, this place will be packed with customers. Some popular flowers like white with red Perwinkles go fast. Workers are helpful, Cashiers nice. Restrooms. Just need vending machine for cold drinks and maybe a bench or two to sit and enjoy the views. Could make a backdrop with flowers around for pictures. This generation loves selfies! Lol Need a gift, buy a pot, plant a flower to give. Feeling down, go flower shopping. "Stop and smell the Roses"

Gilles Brothers is the best! All the guys are super knowledgeable and they're friendly and helpful…read moreto everyone who walks through the door. They have a great selection and you will always get that personalized small business experience.

They have hidden fees that you need to watch out for. They added a 3.5% fee for paying by debit…read morecard for a piece of equipment. When I questioned them, they said that they had a sign making people aware of that, but they could not show me any sign to that effect. They were also rude and condescending about the whole event.

Seems closed? No trespassing signs and gates closed. Also nobody ever answers the phone when you…read morecall