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    lululemon athletica

    lululemon athletica

    3.1(76 reviews)
    18.1 mi
    •$$$

    I wanted to take a moment to recognize T and Angelique because they have truly made an impact on…read moreme. Like a lot of people, sometimes life gets to be a little heavy, and I'll joke that I'm doing a little retail therapy. But every time I walk into this Lululemon, I leave feeling lighter than when I came in, and that's because of them. T is absolutely incredible. She is pregnant, yet she still shows up with the biggest smile, endless patience, and so much genuine kindness. She has a way of making every customer feel seen and welcomed. You can tell she truly loves what she does, and her positive energy is something special. Angelique is just as amazing. She always takes the time to help me find pieces that fit my lifestyle and makes shopping feel personal instead of transactional. She's knowledgeable, thoughtful, and never rushes me. I always leave feeling more confident than when I walked in. She was patient with me as I tried multiple sizes so I can feel the most comfortable. People often think retail is just about selling products, but T and Angelique remind me it's really about people. They don't just help me find clothes, they brighten my day. Every single time I leave that store, I feel happier than when I walked in, and I think that's a pretty incredible gift to give someone. I hope they know the difference they make. Employees like T and Angelique are the reason customers come back, and they deserve to be recognized for the care, compassion, and positivity they bring to every interaction.

    Unfortunately, my experience at this Lululemon location was not the best. Before coming to the…read morestore, I called three separate times, spacing each call about two hours apart, simply to verify that my package had been delivered and was ready for pickup. As a parent, I wanted to avoid making an unnecessary trip if the package wasn't available. When I arrived, I mentioned that I had called multiple times, and one employee commented to another worker that I had "called a million times." In reality, I only called three times, and I even showed my call log. I found that comment dismissive and unprofessional. What made the situation more frustrating is that it appeared the store phones were not being answered consistently. As a customer trying to confirm an order pickup, I don't feel it was unreasonable to call. Had my package not been there, it would have been a significant inconvenience for me, especially with children. I generally enjoy shopping at Lululemon, but I was disappointed by the lack of professionalism and customer service during this experience. I hope management addresses these concerns and reminds employees to treat customers with respect and understanding. (09/09/26) around 8pm.

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    Alpha Pro - sportswear - Updated October 2026

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