This company has repaired one of my AC units, replaced one of my outside AC units, replaced a valve…read moreon my water heater, lite my water heater pilot on more than one occasion and have repaired my gas logs. They have always been responsive, polite and produced a fair bill. I have been a customer for over 10 years and have nothing but praise for their service. I hate to see the bad reviews listed here but some people have more trouble than others. Jim King

They came to fix my fridge today. Prompt, courteous, didn't mind the kids.. And affordable too!…read more Couldn't ask for more, and I'll definitely be contacting them again!

Very reliable professional and unbeatable price I highly recommend. And well experienced in all…read moreareas of household repairs.

They didn't show up, neither called back, I can't give a review until they fix, so unprofessional,read more

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

My AC stopped working so I gave AD & D a call. They we're able to quickly diagnose the problem and…read moreget it solved. Very professional and explained what they were doing and why they were doing it during the whole process.

What a difference a professional makes. I called in the morning about a problem. They told me they…read morewould be there before Noon. Received another call before noon that someone was on the way. Showed up at 11:30, found and fixed the problem. Charged a Very fair rate. Very professional and Fair priced. I would highly recommend. *Two weeks before I called another plumber that I just picked up a card at some convenience store, I won't mention the name here but he seriously gouged me on price and I beleive was on drugs. I'll leave a separate review for that. Choose a Pro the first time and same a Big Headache. These types are just looking for a quick buck and no referalls. I don't recommend calling someone that just leaves their business card at a store. Just trying to help out a fellow man.

These guys seem very professional, but I was disappointed when what should be a simple part on a…read morebrand new water heater that I bought from Lowes seemed like such an ordeal for them to simply order that I decided to go elsewhere. I would definitely recommend trying these guys as they seem legit and good plumbers are hard to find in Jackson.

We had a clogged sewer drain at my house and tru flow responded to my call within an hour! Very…read morereasonably priced and very professional, clean work. Highly recommend!

Called for my sewer back up. Showed up with in hours of calling and fixed my problem right away…read more Even charged a fair price for coming out on a Saturday! I would call Tru flow for any and all my plumbing now!

The gentleman who came diagnosed and fixed our problems quickly. He communicated well what was…read morewrong. Quick response.

My mom was having trouble with her toilets and when she called to make an appointment, they were…read morecourteous and prompt to respond. Mr. Bufkin and his employs did an outstanding job in getting the issue resolved. We will definitely use them again for any plumbing or HVAC issues.

Although quick to respond to after-hours phone call, it took the guy (Scotty) far too long to find…read moremy plumbing problem. He did finally locate and remove obstruction after fiddling with things for several hours. He specifically said on the phone that I would not be charged anything extra for after-hours, and the fee would be $100 per hour. So I hired him based on trusting his statement. However, when he arrived, driving a You Haul rental truck instead of a company vehicle, he did a "bait-and-switch" on me and said the boss lady said no, he had to charge $125 per hour instead of their "usual" $100 per hour, billed in 30-min. increments. But they were giving me a break by only adding $25 an hour more. I called at 8:30 p.m., and two hours later, he arrived. I specifically said, "It's 10:30 p.m. now. How long do you think this will take?" He said, "Should be way less than an hour, but we have a minimum one-hour charge." Believing the cost would be no more than a total of $125, I agreed to let him try to find the issue. Additionally, I was never told that the time started when he left the shop, and that would be $62.50 for him driving an estimated 30 mins., from Pearl to Madison. When I got the invoice, however, on top of already charging me $62.50 for the trip, he then tacked on another $20 + sales tax as a "gas and mileage charge." I considered that to be double-dipping and gouging me for more money. When I questioned the padded bill, he said that he "helped me out" by stopping the clock a little early or it would have been even more than $422.65 to find and remove a chewed-up washcloth and chewed-up remnants of a garment, both assumed to have gotten into the washing machine drain somehow. Truth is, he spent a lot of time talking, scratching his head of what to do, searching for a clean-out plug instead of quickly finding the issue as he said he could do (on the phone and again when he arrived, reassuring me that it would likely take far less than one hour). Even though he did find and remove the obstruction, for which I was grateful, I say that "we helped HIM out" by having the toilet already removed for much quicker access and also taking care of reinstalling the toilet ourselves after he left. Us doing that saved him a lot of work and time. No, I DO NOT recommend this company based on what I believe were false and misleading representations and price gouging me as a customer! Linda Wilson Madison, MS

I'm soooo happy I found this company! I called this afternoon with a huge problem (water would not…read moredrain from the bathtub or toilets), and it was taken care of quickly and completely! The cost was CONSIDERABLY LESS than the other two plumbing companies I spoke with told me they would have charged!!! Also... I have had a problem with one toilet for years...he told me how to take care of that,...I purchased the part and fixed it myself!!! I will be telling all the nurses I work with to call them! So nice to have someone who does what you need to have done without taking advantage of you!!!