Just used these guys for first time…read more Start by saying, Highway Robbery.... Service was fine but the fee - is a joke... Really high standard service charge. Parts cost mark-up 500% Plus hourly, which they added an extra half hour, I assume for tip. All for very minor maintenance that had already been partially completed by another HVAC company. ie. no investigation needed, no disassembly of HVAC, etc Everything laid out and all they had to do was connect 3 wires and re-assemble... So angry.... I do the service tech a huge favor and they rip me off.... Never using these guys again....

They are a small business that has been around over 20 years and don't advertise…read more Performed warranty repair on my Generac standby generator. Excellent job and great customer service! Hired them to clean my water heater and the results were excellent! I noticed a couple comments on their and compared quotes to other certified establishments. They had the best rates and the quality exceeded expectations. Highly recommended!

Although quick to respond to after-hours phone call, it took the guy (Scotty) far too long to find…read moremy plumbing problem. He did finally locate and remove obstruction after fiddling with things for several hours. He specifically said on the phone that I would not be charged anything extra for after-hours, and the fee would be $100 per hour. So I hired him based on trusting his statement. However, when he arrived, driving a You Haul rental truck instead of a company vehicle, he did a "bait-and-switch" on me and said the boss lady said no, he had to charge $125 per hour instead of their "usual" $100 per hour, billed in 30-min. increments. But they were giving me a break by only adding $25 an hour more. I called at 8:30 p.m., and two hours later, he arrived. I specifically said, "It's 10:30 p.m. now. How long do you think this will take?" He said, "Should be way less than an hour, but we have a minimum one-hour charge." Believing the cost would be no more than a total of $125, I agreed to let him try to find the issue. Additionally, I was never told that the time started when he left the shop, and that would be $62.50 for him driving an estimated 30 mins., from Pearl to Madison. When I got the invoice, however, on top of already charging me $62.50 for the trip, he then tacked on another $20 + sales tax as a "gas and mileage charge." I considered that to be double-dipping and gouging me for more money. When I questioned the padded bill, he said that he "helped me out" by stopping the clock a little early or it would have been even more than $422.65 to find and remove a chewed-up washcloth and chewed-up remnants of a garment, both assumed to have gotten into the washing machine drain somehow. Truth is, he spent a lot of time talking, scratching his head of what to do, searching for a clean-out plug instead of quickly finding the issue as he said he could do (on the phone and again when he arrived, reassuring me that it would likely take far less than one hour). Even though he did find and remove the obstruction, for which I was grateful, I say that "we helped HIM out" by having the toilet already removed for much quicker access and also taking care of reinstalling the toilet ourselves after he left. Us doing that saved him a lot of work and time. No, I DO NOT recommend this company based on what I believe were false and misleading representations and price gouging me as a customer! Linda Wilson Madison, MS

I'm soooo happy I found this company! I called this afternoon with a huge problem (water would not…read moredrain from the bathtub or toilets), and it was taken care of quickly and completely! The cost was CONSIDERABLY LESS than the other two plumbing companies I spoke with told me they would have charged!!! Also... I have had a problem with one toilet for years...he told me how to take care of that,...I purchased the part and fixed it myself!!! I will be telling all the nurses I work with to call them! So nice to have someone who does what you need to have done without taking advantage of you!!!

We changed to these guys a few years back after having a very negative experience with another HVAC…read moreplace. They are awesome. If you call they make every effort to get there same day. Especially if you call early enough. I have had only good experiences with their personnel. They are professional, knowledgeable, courteous and friendly. Thumbs up!

I lucked up this plumbing service when my warranty service could care less. I had an emergency…read moreplumbing issue at my home. Shaw Plumbing was Responsive, Reliable, Trustworthy and did Quality work. Look no further. Honest and fair pricing.

Professional, explained everything to me! Made me feel very confident with what they did! Would…read more100% recommend! anytime I called one of the big plumbers they wanted to quote me 1000s of dollars of stuff they "recommend" that have nothing to do with my problem . U get ur issue fixed and don't feel like ur just a sales call!

I contacted Coleman's since I'm having issues with a recently installed, brand new water heater…read morepurchased from and installed by another company. Truthfully, I feel taken advantage of by that company, like they just wanted to make a sale, neglecting to properly inspect and diagnose my prior unit. The issues I was having previously have returned. I'm very frustrated and don't want to deal with them again. I should have known better when the responding tech took less than 5 minutes to mutter, "This heater is bad. This is not a good brand," despite my previous heater being only 4 years old. I contacted Coleman's A/C Heating & Appliance Repair seeking a professional who would listen carefully to the issues I'm describing and offer sound advice/solutions on how to proceed. I expected to hear back from Coleman's within a day or two. But my inquiry was responded to quickly. The technician was friendly, listened, and we discussed what could be done to get my hot water going again. It was suggested I contact the company that performed the install since I'm still under warranty. But it was such a negative experience with an inattentive, apathetic tech that I'd rather cut my losses and allow Coleman's to care for my unit. I will follow Coleman's advice. But at the first sign of indifference or rudeness by that other company, I'll call Coleman's out to fix my heater.

The Colemans installed a new heat pump for us this month. I chose them due to the excellent…read moreservice I had received in the past. They were very professional and the communication was excellent. The unit was installed quickly and works wonderfully well. Their estimate was below other businesses in the area and I felt that they, being a family owned business, were more invested in providing exemplary service. Which proved correct. They supplied some extras and explained operation and maintenance as well as the warranty. I highly recommend this business for anyone seeking trustworthy, reasonable, and professional service.

Having used Skeen Plumbing for several years, I have never been disappointed with their services…read more My latest need involved repairing faucets on two sinks, rebuilding three toilets, and replacing valves on eleven water intake lines connected to four sinks and three toilets. Richard, who has always taken care of my plumbing problems over the years, arrived promptly and diligently worked in a timely manner to complete all the tasks with professionalism and expertise. The pricing was most reasonable for excellent and trusted work. Richard is always courteous and explains what needs to be done and answers all questions. Thank you, Richard, for your knowledgeable, first-rate service!! Donnie, Brandon, MS

We're very pleased with Skeen Plumbing. Fast response. Very fair pricing. Elton and Kevin were…read morehard-working, efficient, and extremely polite. I've used other plumbers through the years, but none that I would call the second time. Skeen Plumbing has earned our business! Couldn't be happier!

Cooper replaced my garbage disposal in my kitchen sink. He was fast courteous and very…read moreknowledgeable. It was a small job but he did it well! Call Reid Plumbing for all of your plumbing needs!

After receiving positive comments about this company, I used them. The owner was unpleasant, rude,…read moreand not knowledgeable about plumbing. He also ignored me when I spoke to him in public after I reintroduced myself. Their customer relations, something stressed in a business class, is very poor. if im not good enough to be spoken to in public, then you're not good enough to fix my plumbing. simple! I'll make sure all my friends know as well.

Reliable and affordable. Give him a call! He was able to fix a leak in our wall and get everything…read moreback working in a timely manner!