Terrible, Allen to have faucet washers replaced and check out a pipe under kitchen sink, fellow up…read more , informed him what was needed, he shined under the kitchen and said the pipe was fine , showed him the three faucets that were dripping, , he ran a small snake down the master b r sink, 10 minutes came to the door and gave me a bill for $ 238.00 , when he left , sinks still dripped , he did not replace washers and spent less than 15 minutes in the house, what a rip off, never again , I called three times to complain , left my name and number,, no one ever returned my call NEVER AGAIN , TERRIBLE SERVICE ,!,!

They installed a hot water heater for me. Everything went well. They were on time and in and out in…read moreless than 2 hours. Good communication.

Cooper replaced my garbage disposal in my kitchen sink. He was fast courteous and very…read moreknowledgeable. It was a small job but he did it well! Call Reid Plumbing for all of your plumbing needs!

After receiving positive comments about this company, I used them. The owner was unpleasant, rude,…read moreand not knowledgeable about plumbing. He also ignored me when I spoke to him in public after I reintroduced myself. Their customer relations, something stressed in a business class, is very poor. if im not good enough to be spoken to in public, then you're not good enough to fix my plumbing. simple! I'll make sure all my friends know as well.

very nice and they were so quick with their work. I will recommend to others and the price wasn't…read morebad especially since they traveled over 30 mins to get where I am.

Although quick to respond to after-hours phone call, it took the guy (Scotty) far too long to find…read moremy plumbing problem. He did finally locate and remove obstruction after fiddling with things for several hours. He specifically said on the phone that I would not be charged anything extra for after-hours, and the fee would be $100 per hour. So I hired him based on trusting his statement. However, when he arrived, driving a You Haul rental truck instead of a company vehicle, he did a "bait-and-switch" on me and said the boss lady said no, he had to charge $125 per hour instead of their "usual" $100 per hour, billed in 30-min. increments. But they were giving me a break by only adding $25 an hour more. I called at 8:30 p.m., and two hours later, he arrived. I specifically said, "It's 10:30 p.m. now. How long do you think this will take?" He said, "Should be way less than an hour, but we have a minimum one-hour charge." Believing the cost would be no more than a total of $125, I agreed to let him try to find the issue. Additionally, I was never told that the time started when he left the shop, and that would be $62.50 for him driving an estimated 30 mins., from Pearl to Madison. When I got the invoice, however, on top of already charging me $62.50 for the trip, he then tacked on another $20 + sales tax as a "gas and mileage charge." I considered that to be double-dipping and gouging me for more money. When I questioned the padded bill, he said that he "helped me out" by stopping the clock a little early or it would have been even more than $422.65 to find and remove a chewed-up washcloth and chewed-up remnants of a garment, both assumed to have gotten into the washing machine drain somehow. Truth is, he spent a lot of time talking, scratching his head of what to do, searching for a clean-out plug instead of quickly finding the issue as he said he could do (on the phone and again when he arrived, reassuring me that it would likely take far less than one hour). Even though he did find and remove the obstruction, for which I was grateful, I say that "we helped HIM out" by having the toilet already removed for much quicker access and also taking care of reinstalling the toilet ourselves after he left. Us doing that saved him a lot of work and time. No, I DO NOT recommend this company based on what I believe were false and misleading representations and price gouging me as a customer! Linda Wilson Madison, MS

I'm soooo happy I found this company! I called this afternoon with a huge problem (water would not…read moredrain from the bathtub or toilets), and it was taken care of quickly and completely! The cost was CONSIDERABLY LESS than the other two plumbing companies I spoke with told me they would have charged!!! Also... I have had a problem with one toilet for years...he told me how to take care of that,...I purchased the part and fixed it myself!!! I will be telling all the nurses I work with to call them! So nice to have someone who does what you need to have done without taking advantage of you!!!

SCAM ALERT !!! WOW $1300 to install a DROP in kitchen…read moresink??? I was quoted $180 per hour to install a new sink and faucet. I asked LORI approximately how many hours to install she said 3-4 hours. I guess they saw my house and ran with it. The workers came the first time and stayed EXACTLY 1 hour and 7 minutes. The sink was bent and a new one was ordered. The second visit I was there with the two guys for 1 hour and 16 minutes and the sink was in and they began connecting all the plumbing. I had to leave and go to work. Not quite sure how long that took but I was charged for 6 hours, that never happened ! MR. BRAD RODGERS if you needed money to charge me DOUBLE, keep the money! I sleep great every night knowing I did the right thing. I will say the install was beautiful but considering the sink and faucet was only $434 and install was $1300 , that just doesn't make sense. Don't worry a complaint w the BBB is next. Have a great day MR. BRAD RODGERS.

Do NOT waste your time. I called for a quote for a whole home water system, and made an…read moreappointment for the following week. The appointment time came Mr Rodgers was a no-show, no- call. I called the office, and they apoligized, making an appointment for a couple of days later. This time Mr Rodgers showed up 2 hours late ( no call to let us know) and mumbled something about an unexpected meeting. Once he arrived, he was very professional, and seemed to have some great solutions. I agreed to move forward, and Mr Rodgers promised to send over a quote that evening. 2 days later I called the office, asking if the quote might have been sent to the wrong email. She apologized, and promised to have the quote sent that afternoon. The following week, I called again, looking for the quote. Again, I was promised to have the quote that afternoon. I spent several weeks with their promises to do it 'today'... It's been a month now, and we still never received the quote. I am very happy that our MS economy is great, and Mr Rodgers does not need my business. I am not so happy that he was so rude and disrespectful of my time and effort. I would NOT recommend calling this company, unless you really don't want the work done in this lifetime.

I give Affordable Complete Electric a 5 star rating. We…read morediscovered our light in the kitchen going off and on and smelled something burning (I thought a wire smell) late Thursday afternoon. Someone gave me George's name at Affordable Complete Electric. I called George told him what was happening and he told me what he felt it was and what to do until he could come the next day. Later we discovered it wasn't just the kitchen but the entire house power was going off and on. I sent George a text. He called and said he thought it was an Entergy problem and that I should call them. He could have come out and charged me a big fee to tell me that, but he saved me the money. I called Entergy and it was wiring in the box by the street that was the problem. I appreciate someone who doesn't take advantage of people and try to help the right way instead of just seeing $ signs for themself. Thank you George at Affordable Complete Electric for doing the right thing. I appreciate you. I will keep your number for any electrical problems we have in the future and will suggest you to my family and friends.

Service that cannot be beat! I cannot be more happy. George was very courteous and was very prompt…read morefor the time slot he gave my mom. It took him no time to figure out and fix the problem. I will be referring this company to my friends and family.

They are a small business that has been around over 20 years and don't advertise…read more Performed warranty repair on my Generac standby generator. Excellent job and great customer service! Hired them to clean my water heater and the results were excellent! I noticed a couple comments on their and compared quotes to other certified establishments. They had the best rates and the quality exceeded expectations. Highly recommended!

Just used these guys for first time…read more Start by saying, Highway Robbery.... Service was fine but the fee - is a joke... Really high standard service charge. Parts cost mark-up 500% Plus hourly, which they added an extra half hour, I assume for tip. All for very minor maintenance that had already been partially completed by another HVAC company. ie. no investigation needed, no disassembly of HVAC, etc Everything laid out and all they had to do was connect 3 wires and re-assemble... So angry.... I do the service tech a huge favor and they rip me off.... Never using these guys again....

We had a clogged sewer drain at my house and tru flow responded to my call within an hour! Very…read morereasonably priced and very professional, clean work. Highly recommend!

Called for my sewer back up. Showed up with in hours of calling and fixed my problem right away…read more Even charged a fair price for coming out on a Saturday! I would call Tru flow for any and all my plumbing now!