I went with Monarch Solar, a local company for my Solar system. I went local, did not want to go…read morewith a fly by night operation. That would put them up and disappear. Surprise! My system went down the other day, I called them and was told that their roofing business had been sold and their solar was no more. Monarch roofing gave me the number of the guy who was the installer. It took a few days to contact Aaron. he said he could trouble shoot the problem for 350.00. This seemed like a lot for a year and a half old system that I thought was still under warranty. I am not from San Francisco C.A., I am from longs S.C.right next to north myrtle beach!

Monarch Solar is a great company to work with. I so enjoyed using them to help us save money on our…read moreenergy bills. Very professional and took care that what they were putting on my home was installed properly and with precision. They made sure to explain all the rebates, tax credits and saving we would be getting with our new system. High recommend them!

By far the smoothest and most professional of any of the work we had done this summer, from sales…read morestaff all the way to the installation crew. The entire process was very straight forward no hidden surprises and were extremely efficient getting the job done once things got going. Even though I had done A LOT of research on both the technology and several companies they took time to thoroughly explain the whole process from installation to working with utilities company, which can be a real chore depending on who your power company is, they handled everything. We got a 6.4k system that has been putting out around 750 kw a month since installation in June, thanks to several cloudy days, but this is right on target for the production point I was looking for. A couple things to keep in mind is the North Carolina killed the state solar incentive so there is no longer a state tax credit for instalation costs, but the 30% federal tax credit is still there for a limited time, it helps take the bit out of the upfront cost and there are several options to help reduce the out of pocket costs. Also Cape fear solar offers several options for rebates, one of which is for providing testimonials on thier site, others include posting lawn signs and have a ribbon cutting ceremony. I have not done the testimonial on their site yet so as of writing this have not received any money for posting a review for them, but something to keep in mind when reading customer testimonials. As I mentioned in the beginning compared to other contractors that I have dealt with so far in the area Cape Fear Solar has been the best to deal with. If solar is something you are thinking about it is at least worth it to have a free on site evaluation done, they were very quick to point out ways to save money doing the install without making any shady cuts, just a few extra panels and batteries that for our situation didn't make sense in the long run. Do your own due diligence, but in the end if you are in the Carolinas definitely consider these guys, even though they are based in Wilmington gton their crews travel all over to handle a very large service area and they do it quickly and professionally.

It pains me to write this review, but I think prospective buyers need to know…read more... I had a works solar system that consistently produced 6.3KW peak power, but needed to set up zero export to comply with my insurance. Cape fear sold me a dual battery (EnPhase 5p) with special EnPhase controllers over a year and a half ago and it still doesn't work. We get maybe 3 kw peak production and it's very uneven and unpredictable. One of the two batteries stopped working 6 weeks ago and nobody has even looked at it yet. The salesperson and install teams were very nice, but the support team has said the problem is with the manufacturer and has taken the '10 foot pole approach' they are going nothing to progress the resolution, things keep getting worse So buyer beware on all the talk about service and warranty, I'm not seeing it. My big mistake was paying (in good faith) before everything worked correctly

Started out as a 3 day job.. turned into two weeks because the gentleman couldn't get to our house…read moreat 9 any of the days they were to come out. We don't know a whole lot of what they did down there and there was a big lack of communication. Almost 11000 dollars later and they left the door like this (picture included) . The project manager couldn't answer the phone but normally was able to call us back. Brantley Saunders came out for the initial inspection to find cost and options. After that we could not get ahold of him at all. We'd call and leave messages and never heard back. I can only assume that the job is done correctly but I'm not sure it was worth 11000. This company didn't have the best time management.

I haven't had them here yet- I did pay for Sola tubes installation, but I haven't had the…read moreinstallation done yet. The sales side of CEC was great. So far, I give them 5 stars, and I'll post again after installation.

We talked with Myrtle Beach Solar at the Myrtle Beach home show. We made an appointment and Patty…read morecame out to talk with us. She viewed our past bills and came up with a couple systems that would work for us. Her presentation was very informative and really explained the system as well as system expectations. We did talk with other solar companies but came back to MB Solar. Patty really put in effort to get us the system that would do the job for us. We were also provided references and we talked to a few. They really eased our mind as they were so helpful and willing to tell us their experience and expressed so much satisfaction with their system. We have only had our system a few weeks so we are still learning but we are impressed. The guys that installed our system did a great job and our system seems to be doing a great job for us as well. We are glad we opted to get 2 franklin batteries in the event of an outage which thankfully is rare where we live and for use during late evening and overnight hours. Of course we do not have our first bill using solar the whole month but it looks like solar and the franklin batteries will make a big difference in our usage and especially peak charges. The system gives us a little more peace on those really cold (and in the coming summer really hot) days where one hour of high peak usage really makes a big impact on your bill. If you are considering solar talking with Patty at Myrtle Beach Solar is a great place to start.

I've been asking a number of solar companies to provide me with quotes for rooftop panels and a…read morehome battery system. While the proposal from Myrtle Beach Solar did include top-of-the-line technology (which is what I want), the price point was $1000 per panel more than other companies. I am usually willing to pay more for quality material and service and workmanship, but this was egregious. They claimed that was due to building in the costs of financing the project... but the *cash price* of 18 panels was *115% higher* than the *exact same panels* from two competitors. Salesman Scott has been professional, knowledgeable, and respectful of my time and preferences as a customer. However, somebody in the background of my last call from him was pushy, dismissive, and honestly outright wrong about some things. (No, the IRS doesn't let you claim a new roof as part of the solar purchase price: https://www.irs.gov/credits-deductions/residential-clean-energy-credit#expenses -- don't let these folks sell you a new roof, too!) Do your legwork. Solar is the way of the future, but I didn't feel respected here and neither did my wallet.