They are great! Wish they had more staff. These poor folks are running around like crazy.read more

I am currently in this hell hole. Everyone is rude and non caring. They provided me with an air…read moremattress so that I would not get bed sores. The mattress did not have a fitted sheet. The flat sheet kept moving so my skin was getting irritated by the plastic mattress. I asked them to put a fitted sheet but was told a fitted sheet did not fit on the mattress. I suggested to her that they should purchase sheets to fit or tuck in a flat sheet. she turned and walked away from me. This place is full of rude employees, filthy and disorderly workmanship.

the staff and personnel are wonderful. 90% of the time food was inedible (in skilled nursing) and…read morenow that my mother is discharged, no one will answer the phone and we are unable to get the medical equipment they prescribed.

We recently met with Glen Province, Residential Living Advisor at Eskaton Village Carmichael. Glen…read moregave us an outstanding personal tour of Eskaton's grounds, independent living floor plans, activities, dining experiences and health care center (skilled nursing, assisted living and memory care). Glen is a true professional and because of him, we gained a thorough understanding of what Eskaton offers. He patiently answered all of our questions and truly cared we received everything we needed to make an informed decision. To Glen's credit, he lives up to his title of "Residential Living Advisor". Glen is an enthusiastic Eskaton Ambassador and we truly appreciated his consultative approach. Every step of the way, he made sure all of our questions and needs were addressed. If you are considering a life plan community, Eskaton Village Carmichael and Glen Province are worthy of your consideration.

This place is not where you want to leave a loved one!! The staff doesn't pay attention to the…read morepatients ! I wouldn't take a dog here...

They don't deserve one star. Facility is old and in need of replacement. Bedding is worn. Staff is…read moreno response, my help light was on for 5 hours, I had to get up and go to the desk because I was in extreme pain and was denied help! If you value your love ones life, do not let them stay here!

I was a resident of Mission Carmichael for a little over (3) months. There is not one single…read morenegative thing that I could say. When you enter the doors of mission Carmichael, you are always greeted with a friendly smile. Ms.loreen, The Nurses & CNA'S ,they didn't just go above and beyond, they were attentive, making sure you were comfortable,even if sometimes you needed something warmed up in the microwave. Ms.Anna,Ms.Sandy & the entire rehab staff,Is The Dream Team!!!!!! They are truly dedicated in helping their residents by achieving their goals. Ms .Lilly, thank you for all that you did for me during my stay and for going above & beyond to make sure I had Everything I needed, upon my discharge, I don't know what I would have done without you . Ms.Monica & Ms Tonya thank you both for my little pep talks and words of encouragement that helped me during my stay .Ms.Debbie thank you for always greeting me with a hug. Mission Carmichael, is a very nice and clean facility, I highly recommend this place to anyone, looking for short term or long term.

I am changing my review due to an experience with their business office after the fact. Turns out…read moreafter all was paid by insurance she owed $150.00. She received a bill at some point which she probably opened and didn't mention. The last month I didn't know my mom had progressive dementia along with other issues that have placed her back into another skilled nursing facility. What happened to really upset me was receiving a certified letter addressed to her with the $150.00 past due notice. To me this is ridiculous waste to send to people on Medicare and who are disabled. I spoke to a person in the business office explaining my mom's condition, my disappointment and to direct ALL COMMUNICATION TO ME. I thought it was pretty clear that day and I wouldn't get a call until the next month for payment. I got a call one week later asking where to send the statement. I don't like writing reviews like this one but this goes beyond what I consider poor business practice and a waste of facility money.

My dad had to stay here for a couple of weeks for rehab and I didn't think much of them at first,…read morebut looking back now I think highly of this place. They were very accommodating. My mom stayed here most nights and I bought her a reclining foldable chair and they did not complain. Facility is also super clean and does not have a funny smell. I work EMS so I've been to a few SNF and this one seems to be the best. Wooden floors = no lingering smell = easy to clean. Bathroom is clean. The staff at first took a couple of days to adjust to my dad's medications, they forgot to give him his eye drops etc but after a while they were on it. They also gave me a sandwich and beverages which was very much appreciated as I visited my dad for 4-6 hours. There were also times where I stayed past the suggested visiting hours and never got a hard time from them about it. My only complaint would be the parking. It is tiny and when it's full it could be hard to find parking on the street. But honestly most residents here never really got visited as often as I did with my dad so it wasn't a huge issue. I'd like to thank the Filipino staff that took care of my dad as well as the rest of the staff including the physical therapists. They are great and this is a great facility, highly recommend. -Craft family

A decent place until they harass you to leave even if you are not ready, even if you have no place…read moreto go. Money always comes first!

If you are looking for a place that a loved one can be taken care like they are family, Silver Oaks…read moreis the place. Its not anything we ever want to deal with but it does happen. Stephanie and her team are amazing! The treatment my mother recieved there was second to none. They were always very polite and attentive to her needs. Silver Oaks AWESOME!

My Aunt Betty is a current resident at Silver Oaks since May. She is 97 and in poor health but…read morementally very sharp. The staff here are skilled and compassionate. Very competent and strong communicators. The owner is hands on and involved. Although the end is coming, I am comfortable knowing she is in good hands and not in pain. Thank you Silver Oaks.

It's certainly better than the three others my husband was unfortunate enough to have to endure in…read morethe past six years, but there were problems with a bed that injured him needlessly, and the food on his diet was very lacking. There is a clear disconnect between the kitchen and the other staff at the moment but the rehab. staff is mostly very good and as they don't have long term care they do seem make a genuine effort in that area at least. I'd recommend using it if the need arises, and keeping a close eye on it while you do.

Impressed. We all…read moreknow the stereotypical negative reputations that go along with care at Skilled Nursing Facilities, but this place actually cares! My husband was transferred here from a rehab facility to receive rehabilitation for a below knee amputation. He was at deaths door, practically, when he was admitted. Incredibly weak, out of it, at times lethargic from the care he had just escaped from. At American River Center, it's lively, clean, the staff is exceptional, and above all the physical therapy has been the best my husband has received the whole year of this newly experienced amputation ordeal. Who ever oversees the management of this facility, my hats off to you! It smells GOOD in here, they take care with organizing the menu, they provide weekly newsletters with the menu to their patients, and you can make requests to the menu. They allow family or visitors to come and go. The staff is very friendly and very attentive. The facility is always being maintained whether it's inside or out. I really just don't have enough nice things to say about it here. By the time my husband was discharged he was able to walk with assistance of a rolling walker. Compared to when he arrived needing 3 people to help him out of the car, there was literally no need for help upon discharge. Physical therapy helped him reach his goals. I am so grateful as his caregiver! Above all, I felt comfortable knowing he was in good hands and never worried about his cared. This is saying alot for SNF's!!! I'd give more stars if I could, but 5 it is!! Thank you American River Center!

They have very knowledgeable people there and we're very kind to help when my daughter wasn't…read morefeeling well

Top tier staff! Top tier program. I've been to three other clinics, since I've been here I've been…read moreclean! And that says a lot without saying! Thank you for helping me get back my quality of life!!!! KAREN YOU ARE A BEAUTIFUL SOUL YOU are forever with me I won't ever forget the times you fought for me supported me & cheered me on, and were there for me and for that I'm forever grateful.

I highly recommend Whitney Oaks Care Center. We are blessed to have their excellent staff. They…read moreexude the best of quality patient service/care; friendly and welcoming, too.. Love the facilities are nice and clean. THANK YOU MUCH!!! God bless you all.

My husband Christopher experienced many emotional breakdowns due to his lower left leg being…read moreamputated after the doctors amputated 3-4 toes. As his wife of 20 years, my boldness, directness, love for him and our family, and having gone through this with his parents, I was prepared for the challenges ahead. The administration, doctors, physical therapists, especially the nurses were understanding, professional, compassionate, brilliant and problem solvers. Our german shepard dog was welcomed and contributed to Chris's recovery. God bless you!