My furnace crapped out over the weekend. Had a couple heating contractors give me estimates and D&M…read morewas right in line with everyone else. it wasn't an emergency situation for me, but Karen and her team managed to fit me in the next day, which was greatly appreciated. The install team was top notch and did a very good job install and clean up and remove the old units. Heating and air-conditioning with a humidifier installed in a very timely manner ,one day.

They came out promptly and got our A/C back up and running. It was a simple fix and a reasonable…read moreprice. The house was at 78° and rising so we were happy they were able to arrive in just a few hours from when we called. Professional and polite. Great experience all around. Thanks again.

Excellent communication, very professional. Came out to the…read moreproperty, assess situation and provided sound advise based on our needs.

Extremely happy with the response and work. I called as my heat was not working correctly and…read moreimmediately received a response. Alex made sure to fit me in before heading out of town. He showed up and fixed my issues right away. He was knowledgeable, professional, and reasonably priced. I will absolutely be using him as my go-to for any future ac and heat needs. Thank you, Alex!

Very disappointed messaged them many times to get my central air units up and running for 2026…read morecause they put them in 2025 but couldn't finish the job due to electric issues but that all should have been checked out prior to even talking about central air units. Now I have hire another company to get my units up in running. Plus hire a lawyer for them not finishing what they started. Very disappointed.

Ordered a 2-stage Goodman furnace with ductwork (moving the unit more central to better distribute…read morethe load to rooms) and later decided to add on a humidifier on the supply side. Prices are generally lower than the competition overall, no issues there. Briar (the one that does the quote) was polite. No problem there. But the installation had issues. First, they promised "Next Day Install" - but when the tech showed up he said they were out of stock of the unit. Which means another day's delay. It's one day, I wasn't sweating it, but they shouldn't advertise something they can't deliver. Tech does a walk through and says, quote, "yep, pretty straightforward, should be easy." Well, it wasn't. Should have been, but wasn't. It took the installer basically two full days to complete the work and by the near end, he was clearly rushing and frustrated over points he was getting stuck at. I offered to help with the ducting (he basically cut it to the wrong size. Not sure how that happened and why he didn't just cut a larger piece because he had tons of spare material, but I digress), and he said, quote, "you can't help me with this." (it's just pulling back the existing trunk a bit so he could fit his piece in. It's on hangars and he only needed a half an inch. This was his ego getting in the way, so he made himself struggle for 30 minutes rather than accept help from the homeowner.) PVC not properly glued ( and as a result the combustion pipe was loose and rotating outside), ductwork not installed straight, loose wiring hanging, A/C not reconnected, bare basic done on the humidifier water line, sloppy sealant, gaps not taped over, unclean runs, etc. By the end of day 1 I had basic furnace use, but he hadn't done any of the duct work. Day 1 was just the basic furnace itself. Day 2 he didn't install new hangers until I called him out, and the section he aded is not straight. They neglected to tell the electrician about the outlet/switch box on the side (if you're going to install a new furnace, that's kind of a given that you need to leave things the way they were). I paid the guy out of pocket because it wasn't fair to him, but basically Huffman dropped the ball on him. I was on the verge of giving them the water heater business but it took Briar too long to reply with the quote so I gave it to the plumber that installed the copper lines. That plumber is who identified the PVC issue, and even fixed it for free since they were working near it anyway. They also redid his water line connection from a needle valve punctured into the existing hot line, hanging under the joists (has not been code compliant for years) to a proper quarter turn shutoff valve from a new pipe branch that rises above the joist line. The plumber had to do a new gas line for his work just like Huffman had to do a new line for theirs, and the plumber's work is much cleaner than Huffman's installer. Huffman's line is not in any way attached to joists or walls or anything, just suspended midair, while the plumber made sure to do J-hooks and properly secure the gas line; then add a second shutoff valve upstream. When I reported the install issues with Briar he never replied, but the installer came back out and at least corrected the A/C not being plugged in. But neither could tell me about the permit or inspection - which implies they didn't request either. A huge problem if they didn't. Bottom line: if you just want the cheapest price, Huffman is absolutely it. And Goodman is a good brand. It's a quiet unit, it's a powerful unit that completely resolved my issues with inconsistent upstairs performance vs. downstairs, with a significantly quieter blower for the return vents. I have nothing but good things to say about the unit so far. However...if you're one of those homeowners that want quality, or you care about the visual of the install, or code compliance, or efficiency/speed, or accuracy of cuts...look elsewhere.

Tyler did a great job tuning up the furnaces at our duplex. He was thorough, yet efficient, and he…read morefully explained the work performed. The price was just right (less than $250) for an annual service plan. I'd trust Uttke to provide quality services again should we need them in the future.

I called Uttke to give me a second opinion on my furnace in Bay View, after a competitor told me I…read moreneeded an entirely new A/C and Furnace, and furthermore that my air handler was cracked, and carbon monoxide was potentially leaking into my home. Uttke performed a diagnostic and confirmed what I thought all along--the air handler was not cracked, and there was no carbon monoxide leaking into my home. The system was cutting off because I had installed one of those "smart" thermostats that have given homeowners so much trouble. Uttke did show me a good replacement for my furnace when the time came--a mid-range Armstrong furnace. I appreciated their integrity. I went out of my way to purchase AprilAire filters from Uttke because I appreciated how I was treated. Fast forward a couple years and I had moved to Cedarburg and needed two heat pumps. I called Uttke, got an in-person assessment, and a quote. I purchased on the spot and within days I had two heat pumps installed. Uttke was great in terms of communication to make certain the units were placed where I wanted them, and where they would make the most sense. I would recommend Uttke with confidence.

Our AC went out a couple weeks ago and we contacted Pat's to come out and fix it. Brady showed up…read moreat the time I was told he would be here and had it up and running in about 30 minutes. When he was done I asked if he could also do the regular maintenance on it because we had never had it done. He said he couldn't that day but if I called the office and signed up for the yearly maintenance I could save 10% on the service call for that day. I called and signed up. Today was the day he had to come and do the maintenance and again he showed up at the scheduled time. Very polite and professional every time. If you ever call Pat's, ask them to send Brady. I think we paid less than $600 for the repair and yearly maintenance on both our AC and furnace.

We called Pat's to diagnose and repair our boiler, which decided to crap out on us on a Sunday. The…read moretech, Michael quickly gave us a call back, and within an hour he arrived at our place. Michael not only diagnosed and repaired the boiler in record time, but he was also kind enough to take the time to thoroughly explain how a hydronic heater works, and all of the necessary maintenance involved. Michael was extremely knowledgeable with all things HVAC. We were charged a very fair price for the labor, especially considering the weekend callout. Fast forward a few weeks, and we called out Michael to update some of the heater controls. Again, Michael provided outstanding service and corrected a few other issues with our hydronic system. Still highly recommended!

They were recommended by a friend of mine, and they were both very inexpensive and prompt. They…read morereplaced my furnace and air conditioner, replaced the condenser outside and helped upgrade our ductwork. Mark is really nice and I trust him implicitly.

I had Mark's heating quote a project for me along with 5 other competitors. To start things off,…read morethe person that answered the call was helpful and thankful for the opportunity. Mark made himself available to my time so he could stop by and understand the project. His quote came back quickly and he was able to start work in a reasonable time. He always returned phone calls and was a true pleasure to work with. Mark's work quality is excellent AND his prices were the best I found! Excellent Job Marks Heating!

I worked with Droegkamp to have a heating unit added to my garage. They came out and discussed…read moreoptions for the unit, its placement and how best to run the utilities to it. Once the unit came in, the installation crew did a great job getting things up and running and cleaning up the work site. Really pleased with Droegkamp!

Company installed all my HVAC equipment when I built my home 5 years ago. Quality work, friendly…read morepeople. Also thorough routine service. Highly recommend.

They always make it out as soon as possible. I have used their services since about 2002. They are…read morereasonably priced, truly reputable, and great people person's. I will not call anyone else any more. Thanks guys

My A/C went out during a hot spell. E&R answered my request for a quote (through the BBB). They…read moregot the A/C working again quickly. Gave me the worn-out part. I will probably hire these guys again. Friendly, professional & they answer my questions about how to keep it working well.