Me and my fiancé Rented slingshots several of times and will be back many more times. They are very…read moreprofessional, and helpful, and fast. I would recommend everyone to this location if I could.

From the owner: Our mission is to provide an experience that makes your Exotic driving dreams come true. You can't…read moreget that by renting a slow sedan. Get ready to ride in style and book your Polaris Slingshot rental now! Call 313-888-2883 to get started.

So we had originally planned to rent a car at the airport, but due to flight delays and rental car…read moredelays we were never able to pick up a car. This rental facility was close to our hotel so I grabbed an Uber and headed over here to pick up a car. When I arrived, there were two people Working with the two representatives there. The facility was not the cleanest or best kept. The lady behind the counter said that she would be with me as soon as she was done with another customer. The other gentleman did not greet me at all. I sat down and waited for 20 minutes and no one said anything else to me while they continued to work with the same two people. The lady behind the counter seemed to be working with the gentleman, but the guy behind the counter seemed to just be chatting . Notably he complained about all of their SUVs moving to Ford. After 20 minutes, I asked when I could expect to be served and he said when I'm done. He and the lady had both gone outside to get people cars, presumably. When they came back in five more people had come in behind me and then finally the gentleman behind the counter seemed to have a sense of urgency and actually want to help people. The lady who worked with me was very nice but overall it was just an unpleasant experience because the wait was extremely long, there was no sense of time or urgency, and the facility was not well kept. However, I gave them two stars because the lady who helped me was nice and because my experience returning the car at the airport was excellent.

The manager charged me 250.00 for an interior clean out when there was nothing but regular dirt…read morefrom travel on the floor. He then charged me 250.00 for putting a spare on the flat tire that was flat when I got the car . I wouldn't exorage anyone to rent anything from here because this was insane. Then he showed me a cleaned out car that smelled marijuana and I was like it's very clean and reeks of marijuana makes sense . This man truly shouldn't be a manger

Very nice customer service! Excellent prices and a staff that is very well trained to help its…read morecustomers. The cars are in great shape and smell pretty, good. There are Vans at this location and the staff was very helpful in getting me a van in an appropriate time. When I returned the van, staff was very friendly and courteous. The best thing about this rental agency is that they do not put pressure on customers to buy extras. Very nice place! Great cars! Great staff! Go there!

Dearborn, Michigan (Kean st) are very helpful and friendly. Nice to see people smile when talking…read moreto them. Easy pickup and return

The new manager Ciera who works over there will go over and beyond to resolve and service your…read moreneeds. How I know is when past management did a few oversights on my reservations and over charged she took the time to stay and hour after closing business hours and printed out all my rentals at the location and discovered the issue and made the adjustments on my rental. She followed up and looked into my concerns. There are still a few things that have to be looked into but she's on top of it and she's went over and beyond to try to get me a loyal customer.

I made a reservation online to pick up an Enterprise rental on 5/2/26 @1030 am ,after I dropped my…read morecar at the dealership. I was running behind so I contacted the rental place to inform them I would be late to picking up the car. The associate informed me that they didn't have any cars, available for my reservation .I then asked were you going to contact me since it was past 10:45am . She said yes , I'm thinking to myself oh when I get to your place you would let me know then. She acted as she could care less , she showed no remorse of the predicament she had put me in this put me in. Not even a Sorry. Customer Service is key but, not at this Enterprise location at 24600 Plymouth rd . I will let my friends and family know my experience as well .

Very disappointed that the car wasn't cleaned & checked before rented out. Besides money &…read morepersonal documents from the previous driver the garbage & useless windshield wipers aren't appreciated. It's concerning that someone would leave personal documents behind - not everyone is this honest!!!! Got here at 9 o'clock, with all of our luggage, to pick up our car rental. There is no rental company in downtown Detroit so it was a half an hour ride and $27 to get here on Uber. There was a line out the door to pick up the car, with one person sitting behind the desk. Besides the line, people jumped in front with problems re. their car and the phone continued ringing. We were offered a suv for $50 more but would have to wait longer. We spent :30 waiting. Our 2024 red Camry reeked of marijuana. When we opened the car doors we were able to taste it; the smell was very strong. I opened the doors to air it out, and it now was smelly outside of the vehicle. We left at 10 o'clock with a gray 2024 Hyundai Tucson that was pretty banged up and hadn't been washed.

Frank is the man, made things possible when I thought it wouldn't work. Hi five to him!read more

Michele was fantastic. Friendly and upbeat customer service. Would go back for sureread more

Bryce is a fantastic Branch Rental Manager. He updated me on status of my rental and did check in…read morewith me. He was dedicated in keeping my account in order and was good customer service representative! Thank you.

Rented a van for 3 days. After returning, I was charged a cleaning fee of $125. I complained and…read morewas informed that I would receive half back, $62.50 refund. It's been 10 weeks, and multiple refund confirmation numbers, still no refund. Avis is not trustworthy.

Avis is terrible!!! DO NOT use them! I'm at the counter in Detroit to pick up a pre-paid car;…read more there is ONE rental agent and 6 ppl standing in line! At 10 minutes per (or more) thats an hour just to get the damned car! They likely pay shit and cant get people to apply !!! DO NOT rent from AVIS!!!!

Brady helped me at the counter and was fantastic with his customer service be provided. he…read morecommunicated to me it would be a little wait to get my car and gave me a discount for the long wait. I would definitely recommend coming here for a rental. thank you enterprise and thank you Brady.

I have been their permanent customer since January 2025. I usually rent a car for a day or two,…read moremostly for professional errands through my employer's website. The staff is very welcoming and kind-hearted. They are always friendly with me. The staff knows me to a point that they already know what I am going to rent (lol!). The cars are always clean, full on the gas, and well-maintained. In my whole year of renting with them, I had zero complaints.

I purchased a used car on December 3, 2016 from Monarch Cars in Redford for $5500.00 cash and the…read morevery next day the car did not start. The owner came out to my job a few hours after discovering the issue and the car started right up. Sam, the owner, gave me another used battery with the hope of rectifying the issue but on December 10, 2016 the car did not start again. After waiting 2.5 hours for roadside, the car had to be towed to my nearest mechanic and has been there ever since. Because I just purchased the car and the extended warranty just a week ago, the warranty has not been processed yet and so my car still remains with the mechanic. I have contacted Monarch Cars and asked to possibly exchange the car for another since it had this issue the next day after purchase and was told that this was the purpose of purchasing the extended warranty and just need to get it fixed. DO NOT PURCHASE A CAR FROM MONARCH CARS UNLESS YOU WANT TO THROW AWAY YOUR MONEY AND STILL NOT HAVE A RELIABLE CAR!!!!!!!!!!!!

Honestly best place to buy a car from. I've had my car for 3 years it's running like new you can…read moretrust them promise you that.