Great staff, very friendly and helpful. They took the time to help me with some gear failures I…read morehad. Really went the extra mile.

Exceptionally friendly and helpful group of people working here went the extra mile for me. Thank…read moreyou so much for truly great service and doing a great job. Christopher

Let's say Walmart, Cabela's and an army surplus had a crazy 3 way and made a baby. Now this baby…read moremay never know who his pappy is. But you know for darn sure that baby came from love, acceptance and exceptional customer service. And times are different now. I saw on discovery channel and baby that had 2 biological dads!? Like a cat !?! Wow....Axe and Reel. You little 2 daddy miracle.

Cool little clothing store in Whistler Village! I bought a hilarious t-shirt that has the message:…read more"Don't Feed The Bears - Whistler, Canada!" But the t-shirt has these large bear claw slash marks in red - that are supposed to make it look like a Bear has just torn you a new one! Lots of clothing options here in this little shop! Staff was very nice!

I couldn't find my hiking boots while packing for our trip to Whistler and ended up having to buy a…read morenew pair when we got here. I found this shop on-line and stopped in to see what they had. I found a great pair of hikers at a really reasonable price. The staff were helpful and I was in and out of the store in less than 10 minutes. In the end, I like the hikers I bought at this store way more than the ones I couldn't find at home. They have a lot of gear in this tiny, well-organized shop. I'm sure they would have what you need for any outdoor activity.

For reasons unknown, this is the only company on the internet that advises it may take "up to ten…read moredays" for the refund to show up in my account. Ridiculous! And I received this message three days after returning the item, so it suggested perhaps almost a two-week wait for my refund. As it turned out, it was a mere seven days. Ridiculous!

Super knowable staff and really helpful. I drive from Comox to shop here. Ten years ago I first…read morewent into this store and had great service and have found it to be one of the best outdoor store on Vancouver Island. If your making a big investment in outdoor gear I highly recommend making the trip to the Nanaimo Valhalla.

I went here for the first time today after reading the Yelp reviews, which were mostly positive…read more I found the staff's assistance to be very good, even thorough. They didn't rush or pressure me. Prices seemed about average/reasonable. There were some items on sale. I would recommend this establishment to others. Well done staff members, it's hard to find good service these days!

Travel underwear is awesome. You wash 'em in the sink and they're good to go the next day…read more But if you discover that you didn't pack another pair immediately following said washing, well, you might be in trouble. I mean, yeah there's a Sears a decent stroll from the hotel but no grimy cotton skivvies will do. Never, my tender bits require advanced textile technology! So through the miracle combination of Yelp, Google whatever you guys call your transit stuff I make the trek from Robson to Broadway to Hillsound. Okay, there were a few other stops of places that didn't have what I needed. The point is I DID end up at Hillsound where as dude put it, there's a wall of my preferred make of wicky knickers, saving my [redacted] from all that humidity.

Great Services | Great Products $$…read more Climbers will be thankful to have this store in downtown Squamish. They have anything you need to rock climb and enjoy the outdoors. Great selection of climbing gear and books/guides, and their selection of climbing shoes is awesome! I've never heard of some of the climbing apparel brands before, like, E9, so that was neat to see that they carry a bunch of items. They have a couple racks for sale items, too. Like most outdoor shops, prices are pretty expensive. But, I think the two dollar sign is accurate. In the back is a little section dedicated to used gear. I didn't find anything that really caught my eye though. They offer crashpad rentals!! $20 for the Metolius and $25 for the Organic pads (per day). Pretty fast and easy process to rent: pick a pad, they hold onto your credit card info until you give back their pads (you can pay cash, too), and then upon returning your pad they'll cut up your card info. Chill store. Good resource.

Loved it! A tiny store PACKED with amazing gear, clothes, guide books, and a wall-filled with cams,…read morebeaners and climbing safety. I was also super impressed with how helpful and knowledgeable the staff is. I'll be back, and next time I'll pack less, buy more from these guys.

This past summer, my family and I went up to Nootka Lodge for our yearly fishing trip, and when we…read morewere about to fly home we found our fish boxes melting! Bruce and his amazing team came to our rescue to ensure our fish were properly sealed, frozen, and ready for transport. Bruce, I know this review has been a long time coming, but I want to thank you and everyone for helping my family in our hour of need and going above and beyond. Appreciate you!

Been shopping here since I moved to CR in the early 90's, always helpful and informative. Family…read moreowned and operated since they opened. My first stop before shopping elsewhere on the island

I've been meaning to write this review and just got around to it. The staff here are THE best…read moreperiod. The First time I came in I needed a box to ship a snowboard, I assumed I would have to buy one, but they looked for me but couldn't find a specific snowboard box so brought me out some ski boxes tape and scissors! Mind you I had never been here or shopped here before I couldn't believe how gracious they were! Not to mention I had a friendly dog hanging around as I was building the box! So rad! The next time I had to sell some of my gear to pay a bill and the guy working in the gear section could feel my pain and gave me a really solid deal that he really didn't have to! This place is special In Bellingham and the people who work here have to be the best spirited team in any shop around town. So that being said if you want to have a good day looking for gear or selling or buying gear by a crew who truly cares your only place to do it is here. Thanks again. Mark

Wow, I was having problems with my new ski boots fitting properly. Megan took great care in…read moreadjusting my boots to my feet! It was well worth the cost. Megan's knowledge of the anatomical and physiological aspects of my feet was impressive. Go Megan!