Great work Awesome communication…read more Will use them again, came out in 24 hours and did a solid job Thanks

Excellent experience from start to finish. We requested several quotes for a keypad lock…read moreinstallation, and Chris stood out immediately! He was helpful, knowledgeable, and took the time to understand exactly what we needed. The lock he recommended was significantly more affordable than others we were quoted, while still meeting all our requirements. Installation was smooth and efficient, and Chris was very pleasant to work with. He also provided a one-year warranty and made it clear we could reach out anytime for future service. It's rare to find businesses that combine fair pricing, genuine care for the customer experience, and high-quality work, but Sentinel Lock and Key delivers on all three. If I ever need a locksmith again, they'll be my first call.

Above and beyond service. She was flexible to my needs, being that i was jn a bit of a pinch. She…read moredidnt take advantage of that either, worked with me and fit me into her schedule on short notice. She is thorough and asked questions specific to the locks/knobs and knew exactly what to do when she arrived. This is a professional with a heart of gold. She made sure the keys were cut perfectly, no nickel and dime'ing on price, totally worth the service all the way. I wish my locks needed rekeying more often, just to have her services again. No hype.

I locked my keys in my car and PLB got to me within 30 minutes! I was so relieved. Not only that -…read more by she only charged $60 for my service which is a THIRD of what some companies were charging.

Could not have been nicer or more helpful. Well I had a big mess. We went through what I wanted and…read morehe gave me prices for each step and for steps we might have to add so I knew upfront what my charges should be. First my main deadbolt lock gave up the ghost and broke. Still had 2 locks, 1 in the knob and 1 on the storm door. So started looking at replacement locks and picked out something and went to install but the hole in my door was too small. So went and got one to fit "any door" at Home Depot. It didn't fit either. Was trying to figure out if I needed a handyman to increase the hole or if the locksmith could do that. Meanwhile in the same day the other 2 locks broke.By now it's Superbowl weekend. Well I'm a military widow so decide to not bother anyone on this weekend. I can just bar the door and stay home till it's fixed. I had already looked up locksmiths and they had a great review from someone I knew. So Monday I called. He fit me in between 2 already booked calls since I couldn't lock my door. So in less than 30 minutes he was here. It was a horrible mess. I had tried, so parts of 2 different locks were in use on the door. I had misplaced some needed screws. I had new handles I wanted instead of that key in knob broken handle. Didn't phase him, he didn't complain about the mess or the mixup I gave him but sorted it all out. Drilled the holes...in fact I needed yet another correction to the jam as well. My door had shifted. Maybe that why the locks started breaking? Made that deeper and even longer screws. Installed it all and made sure I could use it smoothly. Now they were my lock and handles so not warranted by him as they shouldn't be. I still have to go program at some point but for now the keys work just great! Told me what to make sure of and look for when I set it up and to call the locks customer service if I ran into problems with that. Really just part of an afternoon and I'm good to go once again. Fantastic service, a very reasonable price and done right. I will definitely use them again for any locks I need work on. And with an almost 60 year old house I'm sure I'll need more things . Very much 5 star service

Had a broken key (snapped in half) and they were able to copy it for an extremely reasonable price…read more As an aside, the value of a brick and mortar business with good customer service cannot be understated. I'm glad I was able to find them amongst a myriad of vehicle based locksmiths.

Needing a professional locksmith to create duplicate keys that the standard Walmart key kiosk could…read morenot, I came across Priest Lock and Key. Come to find that they do not have a brick-and-mortar location but instead are 100% mobile and available 24 hrs a day. The person I spoke with told me that there is a standard service charge to come to your location (call to get current charge) which I didn't want to pay for such a small job, but he did tell me that I could meet one of the trucks at a current job site at no cost.....giddy up! The job site was not too far and the tech was given my contact information and would be expecting me. I get to the site and the tech was able to knock out the job really quick and for cheap. They can take credit cards payments on site and I was done in less than 10 minutes. I will keep their number in my contact list.

Called to get a quote! The guy who answered the phone was the absolute worst by asking a million…read morequestions as if I was on a witness stand. Dude, I need a locksmith, not a judge and jury! My first instinct told me not to call this place because of the business name. I should've followed my instincts.

100000/10 recommend!! Adrian was amazing. I haven't…read moreexperienced service like this in a long time. I called, got a quote, and he actually offered a better solution than what I was originally looking for. He fixed my issue super fast! He's extremely reliable, knowledgeable, and kind. His pricing was more than fair, and I really appreciated that he didn't take advantage of my lack of knowledge. I truly can't recommend him enough and am so grateful for the help!

I needed a key cut for my Xterra and Adrian came back with a super reasonable quote. I drove out to…read morehim and 15 minutes later I had a working key. He even gave me the key code so that if I ever need an emergency key cut, I could just give the locksmith that information and they could cut it straight away. Well, he's the only locksmith I'll be using in the future and I'll be sure to send everyone I know his way! This is exactly the kind of business you want to deal with: honest, responsive and professional!

Called My Good Samaritan to get a quote to come out to rekey the front door to my property for me…read more A week later I was ready to commit to the service, he was scheduled to come out April 15 at 4pm EST (3pm CST) I live out of state so I had to coordinate with my neighbor to make sure the locksmith could be let into the home. April 15th came and at 530pm EST (430 CST) I received a message from my neighbor in San Antonio making sure I knew the service hadn't been done yet. I texted the locksmith to get an update, it was stated that they were behind on a job and if my neighbor couldn't stay behind to wait for them they would just unlock it themselves. Cool, no issue. I was at a training exercise for my job and I instructed the locksmith to contact my spouse as they'd be available and I wouldn't have my phone. At night I got home, asked my spouse if he paid the locksmith and he said he was never contacted. Today, April 16 at 2pm EST I texted the locksmith and asked if they planned on coming back since the service wasn't fulfilled. I was reassured that they'd show up, yesterday they fell behind on a job. Cool, next time a heads up would be neat since I live out of state and there are other moving parts to this. 6PM EST I get a message from my spouse that the new locksmith that was sent out to do the job was charging us $150 for 5 locks, an amount I never agreed to. I got into contact with the locksmith at my property and explained that the person I spoke with (owner? Not sure) did not detail that it would be 5 total locks with a total cost of $150. The locksmith kindly explained the breakdown of pricing and that when its a rekey service, its standard to do all the exterior doors. Makes complete sense, but that has to be something that needs to be talked about when scheduling a service with a customer. At the end of the day I met the locksmith at $90, for his kindness, understanding, and professional demeanor. I wish that the owner (?) had explained this information and cost amount to me before we scheduled the service. I would have been fine paying the $150, but not after you flaked on the job the first day without a heads up and then wasted your employee's time and mine. The poor guy seemed super nice on the phone, too. Make sure you explain in detail what you need before having these guys come out.

Oscar responded quickly and was available the same day to work on our safe. He did excellent,…read moreprofessional work--efficient, knowledgeable, and easy to deal with. Highly recommend, and we'll definitely be using him again in the future!

Sadly I loved being able to go to the Universal City location and they have since moved to New…read moreBraunfels. I'll absolutely still patronize just probably not getting my regular house key made there because it's a bit further than I want to drive for that. Amazing key services

Service with a smile is always a great way to establish a good connection. Keys made and needed…read moresome additional adjustment. Can't get that from a machine. Several other keys were made and the entire experience was rewarding. Newer owners since my last visit but the helpful service is still there. Safes and commercial available. Very reasonable prices.

Awesome service. They have been in business since forever! Great job! Thank you sooooooo much!read more

Awesome service and they have the best prices ! I was surprised they even had a skeleton key I…read moreneeded !

Fast, Professional and efficient. Needed a new Key fob and…read moreprogramming. In out and done. So thankful

Came in to get my front door deadbolt lock fixed as it would not turn when the key was inserted…read more When I arrived, I was greeted by the owner Joel, and he quickly took a look and told me that he could not fix this model lock as it was discontinued and recalled. He did suggest I contact the manufacturer for a possible free replacement since it was recalled but couldn't guarantee they would fulfill as it was over ten years old. I did appreciate the advice so thanks. I call the mfg and long story short, they sent me a replacement lock for free so all I needed to do was get it rekeyed to my existing keys so back to Guaranty Lock & Safe I go. Joel greets me again and he remembers me from my last visit, and so he was able to rekey the new lock and make me some additional duplicate keys in under 15 minutes. EZ PZ. Lastly, I ask him if you could make a backup key w/a programable fob for my truck. He quotes me a price $300 dollars cheaper than the dealership so I told him I would be back soon to get that done. Overall, Joel (owner) is a really nice guy who does good work at a fair price. If you have any locksmith needs, I recommend Guaranty Lock & Safe.

He's located in the parking lot of the Pick N Pull. Great quick service. Recoded the trunk lock for…read moremy Maxima in just a few minutes.

When hiring a locksmith, you are usually locked out of your car or you're changing locks for safety…read morepurposes. In our case, we sought a locksmith to re-key all the locks in one of our rental properties as well as install inside locking deadbolts (per code). Henry is by far the best, most professional locksmith I've met. Clean. Beyond clean. He even cleaned up his mess after he made it drilling into our doors. Prompt. In fact, he was EARLY and I was late.Shame on me. Professional. He explained what he was doing and used top quality equipment. Great pricing--service call fee was very reasonable. So are his prices for locks. Keep his number in your phone (512-400-0004) when you need someone to change your locks or help you get back in your car on a miserably hot day. You're welcome!