Called My Good Samaritan to get a quote to come out to rekey the front door to my property for me. A week later I was ready to commit to the service, he was scheduled to come out April 15 at 4pm EST (3pm CST) I live out of state so I had to coordinate with my neighbor to make sure the locksmith could be let into the home. April 15th came and at 530pm EST (430 CST) I received a message from my neighbor in San Antonio making sure I knew the service hadn't been done yet. I texted the locksmith to get an update, it was stated that they were behind on a job and if my neighbor couldn't stay behind to wait for them they would just unlock it themselves. Cool, no issue. I was at a training exercise for my job and I instructed the locksmith to contact my spouse as they'd be available and I wouldn't have my phone. At night I got home, asked my spouse if he paid the locksmith and he said he was never contacted. Today, April 16 at 2pm EST I texted the locksmith and asked if they planned on coming back since the service wasn't fulfilled. I was reassured that they'd show up, yesterday they fell behind on a job. Cool, next time a heads up would be neat since I live out of state and there are other moving parts to this. 6PM EST I get a message from my spouse that the new locksmith that was sent out to do the job was charging us $150 for 5 locks, an amount I never agreed to. I got into contact with the locksmith at my property and explained that the person I spoke with (owner? Not sure) did not detail that it would be 5 total locks with a total cost of $150. The locksmith kindly explained the breakdown of pricing and that when its a rekey service, its standard to do all the exterior doors. Makes complete sense, but that has to be something that needs to be talked about when scheduling a service with a customer. At the end of the day I met the locksmith at $90, for his kindness, understanding, and professional demeanor. I wish that the owner (?) had explained this information and cost amount to me before we scheduled the service. I would have been fine paying the $150, but not after you flaked on the job the first day without a heads up and then wasted your employee's time and mine. The poor guy seemed super nice on the phone, too. Make sure you explain in detail what you need before having these guys come out. read more

Oscar responded quickly and was available the same day to work on our safe. He did excellent, professional work--efficient, knowledgeable, and easy to deal with. Highly recommend, and we'll definitely be using him again in the future! read more

My Good Samaritan - Drop safe - Keys & Locksmiths Near Me

Reasonably priced. Quality work. The young man who serviced the door was efficient and courteous. The iron door hadn't been unlocked in years and the technician patiently figured out the issue and voila... it works! My 79 year old sister will be thrilled. read more

Spoke to Mr. Oscar and asked him how much to re-key 2 doors he gave me a very reasonable price and was able to do the job on that same day. Mr. Oscar and Mr. Daniel showed up and Daniel re-keyed 2 locks and gave me a reasonable price on my car key since I had my key chain stole and had to put in a police report. These gentlemen were very nice and did the job for a reasonable price. These men are the type of businessmen that still give you hope that there are still honest workers in the world. read more

My Good Samaritan - business truck - Keys & Locksmiths Near Me

The saved us with replacing our lost car key. 100% recommend. The respond quick and are very kind.

Oscar responded really quickly, he came out to my house after my work hours to program my fob. Best of all this guy saved me like $300. The other deal is a ton of other companies could not help with my newer push-to-start Toyota, they just didn't have the tech. This guy has the right equipment, and a stellar cost. read more

I can't say enough good things about My Good Samaritan and the work they do at very reasonable costs. I received a few quotes from two other businesses and was amazed at the high cost of the better entrance lock sets. I communicated with Oscar and told him what I wanted and that I was not in a rush. He called me the following day and sent me a few samples of what I was looking for. I made my selection and he was able to get it at a lower price than what a few stores had it listed at. He and Daniel installed the set today and all is well. The business is fully licensed and bonded. I would highly recommend My Good Samaritan. read more

The tech showed up late twice. Postponed to the next day. Prices are a bit higher than others. I do not recommend.

Good at communicating and quick service to change a few locks at my house. Much more reasonably priced compared to other companies I called. Highly recommend and would use them again. read more

Fast response and competitive pricing! Had my broken key fob replaced in front of my house and quickly at that! Thanks again!

Oscar and Daniel went above and beyond good service. They were amazing young men appreciate everything they did to get my keys made I highly recommend their service. read more

The tech showed up ahead of schedule. He confirmed before coming over that. Although they weren't able to fix my specific problem, it was not for lack of trying. He did not charge me for attempting to diagnose the problem, I gave him some cash anyway. He was communicative, professional, and polite. I will definitely use again. read more

Got two truck keys programmed and cut. Cost was less than half what a dealership charges. Oscar was very professional, polite, and very skilled. Very good work. I highly recommend this business. read more

Oscar gave us excellent service when we were locked out of our house. He arrived within the time frame he provided and his service was affordable. I highly recommend him to anyone who needs a locksmith! read more

Oscar and Daniel came out and helped me program my vehicle FOB quickly, while beating the competitors rates, thank uuuuuuu read more

My Good Samaritan - Keys & Locksmiths Near Me

I had 1 key cut and programed, and 1 fob programed. Tech arrived within the the quoted time, charged exactly as quoted, was proficient, professional, completed the job quickly and gave clear explanations. I recommend Good Samaritan for auto key cutting, key & fob programming read more

Fast to respond, easy to communicate with, great work at a great price. Tried him based on his reviews and he did not disappoint, thank you Oscar. read more

Oscar is outstanding. Very professional and goes above and beyond. Couldn't ask for better. The pricing was perfect.....

He could not duplicate the key for my 2021 Ford F150. He did duplicate the key for for my Tacoma but the key fob he gave me does not have any way to put on a key chain,or set of keys. He charged me $220.00 for this. It would have been a rip- off at $20. 00. Do not use this company. read more

My locksmith worked with me to make sure I had both a key and smart key for my new car. I appreciated the responsiveness and workong around my schedule. read more

I used My Good Samaritan to re-key 8 locks throughout a home and he did a great job. He arrived at the prescribed time, was very good at communicating, and was competitively priced. What more could you ask for? read more

Oscar and Daniel came out and reprogrammed the Fobs and cut a new key. Quality Work! They came same day a service requested. Price was reasonable and very good. read more

Amazing company. Locked keys in my car like an idiot. i have AAA but they said 2 hour wait .. no thanks. I was quickly responded to & they were in my area so only took 15 min. Quality of service unmatched. Great pricing. 11/10 recommend. read more

Scheduling was easy via text, technician arrived on schedule and completed the lock re-keying work at a reasonable cost.

Oscar was great! He's friendly, knowledgeable, and professional. He's definitely someone I would recommend to friends and family. Quality work at an affordable price. read more

Oscar and Daniel were very professional. The pricing for the service they provided was extremely reasonable, compared to other estimates I had received. The team was also willing to work with me on the payment. The flexibilty of payment methods was both helpful and convenient. My call was answered quickly, and my request was addressed in under two hours of the call. When the team arrived at my home they were willing to address an issue unrelated to the service call. The work they provided was prompt and neat. The team also insured my satisfaction before leaving. In addition to their professionalism, I'm also appreciative of the men's ability to humanize our engagement. The attentiveness and kindness they displayed helped offset an adverse day. Thank you so much! read more

Was professional and friendly, great Value as well. locksmith said he would be here in 20 minutes, I think it was 15.