I ordered a basket of roses at 9am online and they were delivered to my wife's work site by noon…read more Amazing service. EASY to order and set for delivery. I'm sure everyone would be amazing if I needed to call, but it was all handled without any drama. A+

I accidentally walked in to this beautiful flower shop and…read morewas impressed by the freshness of the flowers and the cleanliness of the overall store. The owner, Lilit was seeet and helpful. I ended up getting beautiful Pink Roses. Fairly priced establishment.

I ordered two flower arrangements for 2 funeral services, Geni and Roberto made everything so easy…read moreby handling it all over the phone. The arrangements were absolutely beautiful delivery was taken care of, and I never had to worry about a thing during such a difficult time. They truly went above and beyond. Highly recommend.

Service was good they're kind and sweet however I didn't notice until I got home that it was only…read more10 roses I asked for a dozen white roses. This has never happened to me here I need to count the amount of roses to make sure it's a dozen . I also didn't notice until I got home that one of the roses was a bit defective I think that rose should've been replaced or they should've given me a heads up or a small discount for all I care. I was tired from running errands when I got the bouquet I thought they looked beautiful took a pic outside and drove off home.

Attempted to order a new baby bouquet for my friend. I searched Nuevo florists and Garden of Roses…read morewas the first to pop up, which was highly rated. I found an arrangement I loved, but I can't have it delivered to my friend because it's outside their service area, even though they advertise they can deliver to Nuevo... kinda wack since I'm all the way in WLA and cannot pick these up myself to deliver them to my friend...

Mother's Day flower arrangement photos online are absolutely gorgeous compared to what my elderly…read moremother received.. I emailed the company asking for a discount due to the error they made but they never responded. I paid $140 for a small flower arrangement that could have been delivered a lot nicer and matched the photo. I was hoping for a colorful arrangement instead my mother received what looks like a funeral arrangement with baby's breath: just absolutely disappointed.

I ordered a premium purple passion flower arrangement from Illusion Flowers' website a few days in…read moreadvance. Once I put in the order, I immediately called the shop to check it went through and Daisy (who was friendly) said they got my order on their end. She explained that a premium (the most expensive option) order meant I'd be getting a fuller arrangement than the one pictured on their website and they'll be using better flowers. Since it was for my sister's 40th birthday, I was happy to pay more for a quality arrangement. I reiterated my modification of doing the arrangement in red instead of purple and to please add some extra touches. Daisy confirmed these were all doable and that they'll send a photo of the finished product before it goes out for an 11am delivery as I requested. Fast forward to delivery day and thirty minutes before the order is suppose to be sent out, I receive zero communication. I call to check in and I spoke to a very confused employee. The phone was then passed to Irma (who I assume is the florist) and she proceeds to tells me that the arrangement is not ready yet. 1ST RED FLAG. I stayed patient and optimistic. Surely it'll be done on time and be beautiful. At 10:48am, I receive a photo text of my flowers (I believe from Irma) that is nowhere near close to the one pictured on their website let alone premium quality. 2ND RED FLAG. I understand that no two arrangements will look the exact same but, to be completely different is false advertising. Not only was it not what I ordered, the arrangement was sparse, clearly rushed and was made up mostly of carnations even though the inspiration photo had at least three different types. Carnations aren't ugly but, to charge a high price only to use one of the cheapest flowers in the market is highway robbery. As soon as I received the photo, I quickly responded to assess the situation. I remained polite and asked them to please fix the issue before delivering the flowers. Little did I know they already sent the arrangement out even before showing it to me as discussed. 3RD RED FLAG. They told me they'll bring the flowers back to fix it. I was relieved and hopeful. I kept an open line of communication the entire time and asked for updates on the fixed arrangement. They stopped replying and next thing I know my sister is thanking me for her delivered flowers which looked untouched. I call the shop multiple times to get some answers and just kept getting their voicemail. They were clearly avoiding me. At this point I'm furious and no longer interested in a fix. I ask for a refund since the flowers were not what I ordered. Irma tells me (all through text messaging by the way since they never answered me) that I can cancel my order but that they'll need the flowers back. I clearly did not want that and told her so. Irma disregards my reply and sends the delivery man back to my sister's house without my consent. 4th RED FLAG. He insists on taking the flowers back when no refund has been issued. My sister calls me to talk to the man who kept raising his voice and interrupting me. He kept going on about counting the flowers in the arrangement and claiming it was "fixed" even though this was never communicated to me. I did not care about the exact numbers of stems in my order because I paid for an arrangement, not individual flowers. I just wanted it to look full as shown on their website and as discussed. Illusion Flowers lack customer service, communication, and decorum. Asking for the flowers back when the mistake was on their part was shocking and extremely unprofessional. The worst part is that Instead of being apologetic, I was met with attitude and excuses. Both Irma and the delivery man were rude. They did not offer to rectify their mistake and they refused to refund me for the inconvenience. Illusion Flowers is dishonorable and deceptive. Save your money. You're better off going with a different floral shop or going to Trader Joe's to make your own arrangement.

Always beautiful flowers great florist been going to them for years I let them make the…read morearrangements give them free reign the florist is great I trust them with all my flowers.

Sent a dear friend a grievance bouquet and the delivery was perfect. Text updates and all. Price…read morewas fair! 10/10 Recommended.

I really believe we should have the option of using negative ratings. The owner of this florist…read moreshop should be completely ashamed of herself! My cousin placed an order with her for an arrangement for my sister's memorial service. She was asked if she could make a 24" "French Country" style arrangement with sunflowers. The florist, who is also a former employer and self-described friend of my cousin, assured her she would "take care of it personally". She told my cousin she had a galvanized container "left over" from Mother's Day she could use. At no point did she indicate the container was approx. 7 1/2" tall with a 3 1/2" base. Of course, a container that small would be completely unsuitable for a 24" tall arrangement, particularly with top-heavy sunflowers. The flowers were delivered to the church on Saturday (the day before the service). When I saw them, I contacted the florist and asked if I could stop by and pick up a larger container because the container was so undersized the arrangement fell over at the slightest touch. (It wasn't even possible to add water without holding it up because it fell over.) They indicated they'd be closing before I could get there and asked if they could send someone over to the church to correct the problem. Unfortunately, there wouldn't be anyone at the church when they could be there so the young man assisting me offered to reimburse me if I would go buy a larger container. As you might imagine, I was pressed for time but felt I had no alternative so I went and spent $20 on a larger container. Of course, I then had to hastily prop up the original container inside the larger container because the flowers were too short. (Meanwhile I'm still trying to do everything else I need to get done in time for the memorial service.) Today, I went to the florist with my receipt for reimbursement. I barely made it through the door when the florist charged out and began screaming at me -- without a mask and shaking her finger in my face. Apparently, my cousin had called to complain about the flowers being wilted. Yes, they were already wilted but I hadn't even bothered to complain about that, I was only there to obtain a reimbursement. When I tried to explain the situation I'd discussed with the young man from Saturday, she continued to scream at me and tell me "she would not do it". She then proceeded to step into the back room where her other employees were busy working, so she could scream at them and ask them who agreed to reimburse me and to continue shout "I'm not gonna do it!" (Reimburse me for the container). When I informed her she was leaving me no alternative but to post a negative review, she told me "that's fine and I'll be sure to let everyone know how you screamed at me." Of course, never at any point, did I ever raise my voice to her. As anyone who has ever been on the receiving end of such hysterical and abhorrent behavior knows, screaming back only exacerbates an already untenable situation. At no point during the entire exchange, did the florist ever apologize for making an already difficult time more difficult through her own lack of conscientiousness. To then further hurt and offend someone who is still grieving is completely inexcusable.

Gave this place a try since my local flower shop was closed. It's rather small inside but…read moreeverything is easy to see. Although they were busy when we arrived they made sure to ask if we needed help or if we were picking up. Will be my new go to for flowers because of the price and the kindness of the mother and daughter .

Selena is your go to for any floral needs. She was professional and an absolute pleasure to work…read morewith. Now let's talk about the floral arrangements.....GORGEOUS BEYOND WORDS!!!! Selena saw my vision and brought it to life. I was extremely happy with the end results. Thank you Julietas Flowers!!!! Most definitely will use again for any future events.

Kara's Flowers went above and beyond what I expected. Vanna…read morewas extremely helpful as I was calling from another state and somewhat inexperienced in the ordering process. All went very well. Thank you.

Purchased a custom small boutique for my daughter's dance recital. It came out beautifully! Karla…read morealways does a beautiful job with flower arrangements.

Great friendly, fast service, went in quick to pick up some roses for my anniversary. I appreciate…read moreall the recommendations the sales person gave me. Definitely going back.

They are fast to respond and handle my order so fast ! It's almost unbelievable! They are very…read moreprofessional!