Some of the worst customer service/responsiveness I've ever experienced on this earth…read more They're not particularly rude or even unpleasant, but you better hope to all that's holy that you never need to get a callback, or an update, or some paperwork etc...you're not going to get it. I had to bother them for 6 weeks to get a simple copy of my map sent to me via email...the survey itself took almost a full year to be submitted to the county, and then when very minor changes needed made for a resubmission? Months went by before I called them to check on the status of the changes and refile...they hadn't done anything with it. If you're so busy that you can't handle the customers you have, stop taking customers!! Time management skills leave everything to be desired, I've never seen anything quite like it. Cannot recommend. Stay far away.

I'd give 0 stars if I could…read more These guys did a survey for my neighbor. The pin at the street was dead on, and in the right place. The farther in they got, the more off the survey was. Apparently they have claimed and insisted they were "right" in spite of there being THREE OTHER surveys that indicated they were wrong. Now, according to our neighbor, they won't return calls or address the issue, which has now resulted in court proceedings. Our attorneys informed us that the've got multiple cases involving bad surveys with these guys, and thus, it would seem they don't know WTF they are doing.

Hired Mr. Berg, recommended to us by our real estate agent, for staking/survey of a piece of land…read morein Hawaii that needed to be sold belonging to an estate. He's very busy, but he was able to get to us a week sooner than promised. Price was as quoted, no hidden fees or charges. The price quotes were clear and shared in advance. Deposit was made, job was scheduled and completed, and he even finished the report about a week ahead of schedule. Was a great experience from start to finish. If I had any more lots to sell in Hawaii, I'd be using DLB & Associates for the staking/surveys. Thanks Mr. Berg.

Today, December 1, 2017, this company was surveying a property across the street from my home. I…read morelooked out the window and noticed them tromping through my flower beds. When I went out to find out why they were on my private property which does not connect to the property being surveyed, I noticed that they had hacked limbs off of one of my ornamental trees and left the branches cluttering my flower bed. Evidently, they were trying to access a pin which they could have easily accessed through the vacant lot next to mine and not made such a mess of my landscaping. By doing this they showed a real lack of consideration for the neighbors of the property they were working on. Delores Kinsey

Horrible would not recommend. Quality of service is really bad. They are not licensed surveyors…read more Get someone who is licensed.

Hired them to help me locate the proper boundary of my property. They took extra care to make sure…read moreit was in the correct spot. Really appreciate the job well done.

Chrys and the team at Wes Thomas were an absolute delight to work with. We recently completed a…read moreland consolidation project. They were prompt, thorough, professional and communicated very well. Their correspondence was always clear; I never had to scratch my head trying to figure out what they were saying. Their prices were reasonable and the scope of their work was broad and inclusive. I'd go so far as to say that Wes Thomas Associates gets the medal for being the 2018 Best Resource of the Year.

From the owner: Wes Thomas Associates has dedicated itself to the discipline of Land Surveying since its inception…read morein 1975. This allows us the luxury of dedicating our staff, equipment and facilities to this single specialized profession. The office is conveniently located in Kailua-Kona, on the Big Island of Hawaii and is managed by our President and Chief Surveyor, Chrystal Thomas Yamasaki, LPLS At Wes Thomas Associates we are familiar with the processes of the County of Hawaii and State of Hawaii governments, along with the economic and physical conditions which can and do affect work schedules, costs and project completion. With the benefit of past experiences, our firm is confident in being able to efficiently schedule and budget for the successful completion of a broad variety of projects.

Would not recommend. Initial survey was done on agreed price, four markers were put down. Markers…read moredisappeared over 2 years of yard work and jungle grow back. Called back company, their 'chief' never uploaded the data from the survey into their database. Cost even more to come back out and redo. No apologies, no discount. Screw this company and it's poor management.

BEWARE. Company is falling behind and unable to keep up with the work. On 7.18.2022, I completed…read morethe forms and made the deposit. I sent a follow up email on 8.10.2022. I received a reply on 8.11.2022. I finally got a date for the survey work on 9.2.2022. I gave them my address. I stated that they could give me a call if they had any problems finding the place. I expected it to occur between 8-12. On 9.2.2022, at 1:27pm, I received a call which I was unable to answer, as I had already left my job. They were at the wrong location and then left. They did not call ahead in the morning to confirm. Nor did they do their homework on googling the location. The work did not get done. I received a lot of sorry's. I canceled the job.

This company and person charged twice for the same survey and refuses to return the second payment…read moreof $1000. I have proof of both payments. He says leave me alone instead of returning the extra $1,000. I've got proof.

From the owner: Edward L. Pare is a land surveyor serving the Big Island of Hawaii.read more