Stopped by Aerie to pick up some clothes for the family and I got great deals…read more Store wasn't overcrowded and was clean including fitting rooms. I was greeted upon entering the store. That was nice especially since I wasn't hounded by a salesperson to help me find something or recommend different items. Entire store is on sale. Up to 40% on some items. If you find something you like but they don't have your size you can ask them to look the item up in the computer and if available (8/10x) they can order it and it's shipped to your house. Excellent customer service! 5/5. I recommend this store!

Young lady was very pleasant and helpful even though they didn't have what I needed. I was greeted…read morewithin a minute of entering the store. I was even given alternative stores to check out in hopes of finding what I was looking for. Way better experience versus the one i had at the Towson location.

I do my Loft shopping online (to avoid shipping costs occasionally) and use the brick and mortar…read morestores as pickup or return locations. Towson is out of the way for me, but I had a package pickup at Abercrombie & Fitch at the Towson mall, so chose to pickup my Loft purchase in the same area. The store was clean, and a competent staff member quickly retrieved my item and handed it off to me. Gotta love a smooth process.

This is my go-to store for career and casual wear. They're usually always having some sort of sale…read moreon the clothes which is nice. The staff have always been helpful when I have been in. I have also done returns at this store without a hassle. Highly recommend you stop in!

person working there was very helpful and kind. helped me with what I was looking for, and also…read moremade sure I didn't forget my water bottle there haha

The Customer Service here is always 100%. I was buying shoes to go to the white party and the sales…read moreassociate went out her way to find me what I was looking for. They always have great sales. The store is nice and clean and they have the best lighting. I am trying my best not to buy anymore vans tho because I already have at least six pair. The shoes I bought were kinda too big and I went with some converse instead. A few days later I returned them and the sales associates here was just as nice to me while returning them as they were when I bought them.

Arya to the rescue!! - Yesterday, I ordered a Kurt Geiger…read morebag online for in store pickup. Towards the end of the night, I picked up my order from the pick-up counter. I quickly realized that my handbag did not have a box. The lady at the online pick-up counter offered me a general, white gift box. While I appreciate her trying to help, everyone knows that a Kurt Geiger purse MUSTTTTTT come in the original box. That's a major part of the brand. Instead, I received the handbag in a plastic bag that reminded me of a produce bag. Eek! The lady at the pickup counter walked me upstairs to the handbag department where Arya saved the day! She apologized for the way my handbag was inappropriately handled by the other department. Not only did she find the beautiful box that it belonged in, she also wrapped it with a lovely bow. By this time, the store was close and she did not rush me at all or throw together a quick bow for the sake of time. She handled my gift with pride and care to ensure I walked away satisfied. I really appreciate her doing that and giving me the box that I actually paid for when I purchased the gift. No one wants KG in a grocery/produce looking bag. Arya understands quality and care. I hope she can be recognized for her customer service and kindness last night. Sidenote: All pick-up orders should include the original box or packaging that it comes with. This is not the flea market or FB marketplace. A store like Nordstrom should understand what it means to present the total package. Nevertheless, I'm giving the store a 5/5 because the 1st associate was kind enough to walk me upstairs so that Arya could save the day.

Back to back Awful experiences when purchasing my last two suits from the Towson Nordstrom location…read moredue to dishonest sales associates and subpar tailoring. On my most recent visit, Bruce Bereson assisted me. Bruce was nice enough in person, but lied to my face in an attempt to prevent any returns (probably to protect his commission). First, Bruce was wrong about the sizing across different jackets within the same brand. Oh well, that's forgivable. The issue was that when I needed to exchange the tux, I was told by a different sales associate that he didn't ring me up under my Nordstrom account, what's more, the sale was not tied to phone number or email, despite the fact that Bruce pulled my account up in store. As a result, I was told I would have to come back and talk to Bruce if I wanted to return or exchange my tux. In other words, despite having my account information, Bruce intentionally hid my sale and did not provide me a receipt so as to limit my availability to return the item. This also deprived me of my Nordstrom points, which for a purchase of this size would have resulted in a $10 voucher. These type of underhanded sales tactics are completely inappropriate. If you do choose to shop at Nordstrom Towson, I would avoid Bruce Bereson at all costs. As others have mentioned, the tailoring was also subpar. When I went to pick up my last suit from the Nordstrom tailor, I was given a jacket without the arms sewn in. After a lengthy wait, I was finally provided a complete jacket. Given the lack of integrity from the sales associates at this location, the Nordstrom Towson tailors will not be getting a second chance with my next suit/tux.

I love the Talbot Outlet, especially in January-February when everything is super cheap and Buy…read moreThree Get One Free. When you go through the front door consider taking advantage of the cool wardrobe carts that you can use to gather purchases to try on or consider. There's a place on the cart to park your bag and coat too. I was able to find Many things but finally narrowed it down to just four pieces-- two lovely wool blazers and two tops. My total? $68. The original retail prices on the tags would have taken my purchases well over $500. The thing I like about Talbot's: There is no clothing here for men or children, this is just for ladies. They do offer misses, women, and petites-- as a petite woman I appreciate this. Talbot's also sells accessories like scarves, jewelry, and shoes. Bonus: At the counter, they have social distancing markers and hand sanitizer. Also, the sales associate here is very professional and nice. Thanks, Talbot's for my annual wardrobe refresher! I'll be back next year.

Go with no expectations and maybe you'll find a good deal in your size. Staff is nice- nasty.read more

Man I haven't visited North face in store in a while. Well you girl isn't much of a mall…read morelover....take me to a vintage store and I'll be happy! This time around one of my brothers needed...or shall I say wanted some fall/winter clothing so this was one of our stops. As we walked in we were greeted immediately and told of we needed any help they are there to assist. Wow, felt very personable! As I was looking around one of the employees kept asking as I am trying on jackets if I need help and that was a bit much but she could have never said a thing so let's look at the positive! Came in to get my brother stuff and left getting us both items! I wasn't in the mood to try the clothing on so I asked the lady that was helping me how did their sports bras (more like fashionable crop tops hehehehe) fit? She explained the run small, so size up. Alright friends...I had the small and thank goodness I decided to take the time to try it on because the small was so tight....so on to the medium...less tight but my tiny self had to get the large to actually feel like I am not being squeezed to death lol. So that's a forewarning. It appears the jackets and joggers were true to size. I also can't forget asking the lady about the North face jacket model they had some years back where your sleeves had built in half gloves. She hadn't seen anything this year but decided to look on the stores iPad to see if she could find any. Thought that was sweet. Her counterpart that was working with here showed me hiking jacket that had something similar but I wanted a winter puffer, but they worked together to help me! If you are ok paying for some of their quality items this is your place! All in all, the customer service was great! They were so helpful and very sweet! I definitely would come back!

The worst customer service ever. They do not speak when you answer the store they may glance at you…read morethat's about it I don't have a conversation with one another I won't say a word to you. I also believe that it's a race thing I believe that if you are call Kasian person you get better customer service coming in here but if you are black person they don't want any dealings with you very very unprofessional the worst customer service experience here that I've experienced one star you guys not deserve any stars. I will not be returning to the store again. And also I will be leaving another review on other websites about this location because this needs to be changed what customers coming you should have manners and speak don't look at a customer rude and disrespectful.

They have a nice selection of styles that are classy although the sales are not as deep as other…read morecomparable stores such as the Loft Outlet. Today I asked a sales associate for her opinion on black leggings I was considering. She agreed that it was a bit loose around the knees but said I should base it on how it feels and my preference. I decided to get them as no pairs of leggings I purchase have ever fit perfectly. It was a bit pricy, regularly $80 and I got it for $40. I also got a 10% coupon via email so I got an addl $4 off.

In my quest to look for a suit, I came here. I dig Ann Taylor; as they generally have nice pieces…read morethat are affordable. Sooo...when I found out that there was a factory store, y'all know I had to hit it up. What I truly dig is that they have a petite section, and you can mix and match! Yes, gawd! I'm petite on the top but far from it on the bottom. This makes my life easier, and thus makes me happy. They always have fabulous sales on suits, and an even more fabulous clearance section. The staff are always willing to assist. IMHO, it can't get any better than this.

The majority of my shoes are purchased at this DSW Canton location. There's always a good selection…read moreand I can usually find one in my size. Depending on the brand and type of shoe, it can be pricey. I always like scoping out the sale rack just to see what's available as that does change frequently. Staff are helpful when needed and the place is kept clean.

I've been into this DSW about a handful of times. On my very first visit here, after moving to the…read morearea, the employee could not produce a receipt. After trying to work through it (I don't recall why she simply couldn't replace the paper) she tried to convince me to just go without a receipt. I also recall a couple leaving because the wait was so long. In the end, I just left without a receipt. The shoes were just some Crocs so I was okay with it but..... c'mon. On this visit, I first noticed the amount of fingerprints and smudges on the front door. It just gave 'dirty' vibes. I barely wanted to touch the door to go in. Then, I walked in, and the employee (who, for some reason, I assumed was the manager) was on speakerphone having a conversation with who knows who. He continued that conversation while walking throughout the store with shoeboxes (working I suppose). He continued that speakerphone conversation the whole time I was there. He did finally ask me if I needed anything. Granted, there were only a handful of us in the store, but still..... Is that what we're doing these days? I do most of my shopping on-line and, I guess things have changed. The store was in good shape though. It was pretty clean and the shoes were organized. It was a weekday and I did finally hear one other employee speak up. They have a nice assortment of shoes and I did find some boots I've been looking for for awhile.