Desaray and Ross are the best. They've always worked hard to try and fix our boat, with all of its…read moreproblems, squeeze us in their busy schedule and are honest people to work with.

Incredible people! Awesome service! Had a last minute disaster with a gearbox on my four winns…read morecabin cruiser right before 4th of July. They weren't sure if they could get it done by the holiday, but not only managed to get it done, but found and installed a gearbox for very inexpensive. Can't thank them enough. I appreciate your expertise and customer service greatly!

Great experience renting jet skis for our boys to try for the first time. They made the rental…read moreprocess super easy and gave clear, easy to understand (and not intimidating) instructions to the boys. They had an amazing time and could not stop talking about it. Really appreciate how helpful and friendly they were! They made our vacation really special. We will definitely be back!

This outfit does a great job! We've been renting from them for decades, and they always provide…read moretop notch service at great prices!

We stayed at this campground in 2022 and appreciated its convenient location. Unfortunately, our…read morecustomer service experiences were disappointing. In 2022, my husband made our reservation, but due to work, I had to arrive before him. Because the reservation was under his name, I was not permitted to access our campsite when I arrived, despite sharing the same last name and being part of the reservation. I waited approximately six hours, until around 7 p.m., before the reservation could be accessed, which meant setting up our tent in the dark. We attempted to find an alternative solution, including canceling and rebooking the reservation under my name, but we were told that doing so would result in being charged twice. We attempted to book again in 2026 but ultimately had to cancel approximately two weeks in advance due to unforeseen circumstances. Under the campground's cancellation policy, we were charged an $81 cancellation fee, in addition to a previously charged $13 transaction fee. We found the policy and the lack of flexibility very disappointing. Based on our experiences, I would recommend looking into Rocky Point or PG&E-owned campgrounds in the Lake Almanor area. We have found those options to be more accommodating, well maintained, and reasonably priced.

We pulled in just for one night with a small camper. Our uncle was there also with a small camper…read more It's extremely pricey. The bathrooms are dirty. The garbage cans are too far away. Other than that. It's really nice to be on the lake and it's a fairly quiet location for a Thursday night they have strict speed limits and quiet hours, which we appreciated! Clean your bathrooms and showers

Captain Bryan did not disappoint. His service was professional and he worked different parts of the…read morelake to find where the fish were biting. We caught several fish and had a great time. I'll be back.

If you need a guide, you want the best: Bryan is the best. It's more than the catch, it's the…read morelearning experience.

We're going on our 4th outing with norm. He taught me how to get up on the board and last time even…read moremade me feel comfortable enough to jump the wake. Our kid did tubing. Norm is fun to be around and is a very good teacher.

Norm is the best!!! We've worked with him on all three trips to Almanor. Great wakeboard teacher…read morefor young and old. Super patient. Great boat driver!! Fun for young kids too with tubing.

Captain Rob !!!! He is the guide you want. Book your date now for a day on his pristine "Olivia…read moreLynn", she is fitted with all the gear you need, ..sunscreen and a bathroom! Robs expertise and gentle style made for a memorable experience on Lake Almanor .. I have a fantastic memory of reeling in the catch of the day. YA a 7lb brown trout. Captain Rob and the Olivia Lynn is your next best experience..... slow down ....go fishing. It will be the best thing you've done for yourself. Thanks Captain.

What can I say? These are memories shared amongst 3 generations of our family. Memories precious…read morefar beyond a few bucks spent on the best boat, best guide & on one of the prettiest lakes in California. For the men, children & especially the teens & women aboard, you just can't beat the privacy & comfort of the exclusive, fully enclosed head. The "Olivia Lynn" is a fishing machine with little thoughtful things like a space heater to provide cabin warmth in the morning together with coffee, cold drunks & snacks thruout the day added in. I guarantee Capt. Robb will bust his butt to put you on the fish & make your trip the best on Almanor.

We had a wonderful day with Captain Rob for our first time fishing on Lake Almanor. I hoped to…read morecreate some special memories by taking my father and my son on a surprise fishing trip, and Rob delivered on all fronts. He does an excellent job helping you to find and catch beautiful fish, but also is a friendly and knowledgeable guy who does his best to ensure you have a fun day. His boat is beautiful and comfortable. I highly recommend him.

Cannot say enough good things about about Capt Rob and Waypoint Charters. We had a group of 4 and…read moreended up having a great time fishing. Capt Rob is a fantastic host with a great personality and makes every effort to make the time as enjoyable as possible for his guests (even brought breakfast pastries and coffee for our group). He is a true professional and clearly a very experienced fishing guide with a wealth of knowledge specific to Lake Almanor. Furthermore, his boat is immaculate and certainly in a tier above most other lake boats with a closed cabin and private toilet. Do not hesitate to book a trip with Capt Rob, you won't be disappointed!

Customer Service - 5 star Parts - 5 star…read more Reliable RV, situated in Susanville, California, consistently delivers exceptional customer service, underpinned by dedicated ownership that prioritizes client satisfaction. Upon entering, one is invariably greeted with a warm welcome. The establishment boasts an extensive inventory of RV essentials, encompassing everything from tank treatments to replacement components. A particularly commendable aspect is their commitment to sourcing specific parts; if an item is not readily available, Shannon will diligently provide the order number and arrange for the part to be shipped directly to the store. Consequently, I award their customer service a five-star rating. Furthermore, this location provides comprehensive RV repair services, making it an invaluable resource for any RV-related issue or need.

I called when they first opened and left a message which was promptly returned. JD was going to be…read morein the campground for a service call and agreed to come by . I was concerned because I could smell propane especially when driving . I'd did a thorough test of all my lines and the propane tank in my Skoolie bus. It came up with nothing. Then I asked about a couple leaks on the roof of my bus. He went up and then asked if I felt comfortable enough to come up so he could show me what needed to be done. He was slammed all day so he couldn't. I very much appreciated him squeezing me in and seeing g about another issue at the same time. When I left the park, the rotten egg smell was there again. I ended up turning around and going directly to his shop. He went next door to a mechanic there that he knew and that mechanic came out, crawled under the front of my bus and said from what he could tell there was some diesel leaking at the filter. He couldn't do the job as he too was so busy. I was happy that we were getting g closer to understanding where the written egg smell was coming from. My next step is a diesel mechanic. Further investigation online, I am relieved it's not in my head but something under the hood. My next review will be the repair on my sweet bus!! Both men took time out of their busy day to look and I was charged 100$ for JDs time but he spent an hour and then another 20 mins at least to call in a mechanic and trouble shoot the problem after realizing it wasn't a propane issue.

Could not have been a better experience..I came in with a broken piece of aluminum equipment that…read morehad broken from a cheap factory weld. Lol Anyway I'm working out of town and didn't know the area. I was able to look them up and was pleasantly surprised by the professional service and speedy. Thank you so much Steve with Stantec

From the owner: Welding business specializing in custom-order aluminum docks, walkways, staircases, decks, gates,…read moreand railings. Delivery & installation throughout domestic US. Local lake service for anchors, chains, buoys, & boat recovery in Lassen & Plumas County, CA. Established in 2017.