Excellent service and the blinds are great quality and well installed. Quick and efficient.read more

Joseph, our salesperson, did an excellent job explaining our options for shades and blinds, took…read morehis time, answered all questions. I provided general measurements but he came to my house personally to re-measure and confirm, an excellent idea. The shades I ordered arrived promptly and were installed very competently. I recommend this business and would be happy to work with Joseph again.

Nothing but the best from Alamo, from the initial visit to my home through installation can't say…read moreenough. Tim, Shawn were caring and honest from AV to TV just amazing. Surround sound, just sayin blows people away.. Thanks again..

I've bought several sets of speakers, a couple of receivers, and a CD player over a couple of…read moredecades. Recently, a set of speakers needed warranty repair. They stand behind their stuff, and can fix a fair number of items in house ("in-house" is in Blue Ash, but it is local). Speakers repaired and back in my home system, sounding great.

We spent in excess of $7000 on home electronics and a Central Vacuum system for our newly…read moreconstructed house in Maineville. It's extremely difficult to get Multisource Home Electronics to come out to connect a pipe to the central vacuum system that they failed to connect during installation. This might be a 5 minutes "pipe glue job at most. You might call that a quality issue as well as customer service support issue. The people that work there are very nice. Their support once they get your money is non-existent. They do not deserve to be in business!!!

This company sold me an outdated security system and refused to fix it during my 3 year contract…read more Then wanted me to buy a new system from them. Dishonest group!!

We have been a customer of MEINEKE for years. I think we have purchased 5 TVs in total. Great…read morecustomer service. Competitive pricing. Most recent instal was great. They arrived on time. Professional and friendly. No clean up issues. Highly recommended!!

The outdoor TV setup and the indoor upgrades were done just as outlined. The suggestions at the…read moreinitial meeting were spot on.

If I could give them a negative review, I would. First, I…read morepurchased their "smart" thermostat but they could not install it. So, I had a friend install the thermostat. It seemed ok for a few days. Then I went out of town and turned off the thermostat. My uncle happened to stop by and the house was a sauna! The temperature on the thermostat just read "hot". I checked my app and the last reading was 131 degrees! It was hot enough to kill most of my plants and melt a candle. The only way to get the unit to stop running was to turn of the furnace itself. I removed the thermostat and put up my old one and NO issues since. I was not able to return the unusable thermostat. Second, I transferred by services in July 2023. However, Safe Haven failed to cancel the service at my old house. Unfortunately, I did not realize I was still paying on both properties until July 2024. I called Safe Haven and they seemed helpful, canceling the old service and indicating that they would issue a refund to ADT, then ADT would provide me the refund. Well it's been almost 7 months now and I have called ADT & Safe Haven at least 7 times. Every time I get a different story and still have no refund. Today, when I tried to call the local number said it was not valid. I have reported them to the BBB and the Ohio Attorney General. DO NOT TRUST THESE PEOPLE.

Shady as F! Expensive. Deceptive. This is NOT ADT! They are a 3rd party, overpriced, fly-by-night…read moreSCAM!! My husband & I got a significant security package. However, the thermostat installed has never worked (it turns out, they aren't licensed to even install it even though they DID!). Also, they did not install any of the detectors until 3 days later; when they did so, they tried to fix the thermostat which was running AC non-stop, even though it was set to heat, but didn't - it now only runs heat nonstop, even when it's set to off. In doing so, they also pulled out wires from the connection & broke a jumper chip. I went to the grocery store, & when I came back the house was 81*F! The only way to get the heat to stop running is to literally pull the thermostat off the wall. APPARENTLY YOU CAN ONLY RETURN ITEMS 3 DAYS AFTER SIGNING, not 3 BUSINESS days, & not 3 days after install!!! ADT, however, gives you 6 MONTHS! ...So even though the thermostat has NEVER WORKED & even though NONE of our detectors were installed until 3 days later, Safe Haven Security won't let us return ANYTHING!!! Customer service told us we have to have technicians fail to fix the thermostat 3 times (more that the previous 2). The manager we spoke with stonewalled us & basically said "too bad, we have clauses in our contracts that protect us & not you." No one has done anything to help us, EXCEPT ADT! They are working to help us. Safe Haven? Nada! Wish I would've known from the get-go that we were dealing with a 3rd party vendor & not ADT directly! But I DIDN'T, because the sales person said "Hi, I'm ______ with ADT!" And "we contract out our installations, but it's just how ADT does things." Like I said... 100% SHADY SCAM!!!

Pretty much a junk service. We paid $20,000 for Sonos speakers and Ring cameras, and were made all…read morekinds of promises but all we received were all kinds of headaches. We consider Level Up Automation to be one of the worst decisions we've ever made. After 10 plus visits they couldn't get anything to work right, but they did manage to mount the TV to the wall which, looking back, was probably a big victory. The speaker's upstairs never connect. It's an absolute nightmare. A ring camera on the front of our house never connects. That's an absolute nightmare. Basically they put in built-in speakers and half of them never work and we always have connectivity issues. The biggest issue I have with this company is that they were highly inexperienced. Someone that had done this their entire life would have known how to troubleshoot these types of issues. These guys just kept coming out and nothing was ever fixed. I'm sure they might respond to this review but the bottom line is it still doesn't work and we grew tired of them coming to our house every other day. It's no exaggeration to say they're out at least 10 times. I finally went on the internet and fixed it slightly better than what they had done after wasting our time over and over again. We were able to get it to a semi-functional but it still extremely frustrating level. It got to the point where we considered a lawsuit. Save yourself a headache and have Best Buy come out and install this. I would bet a large sum of money that they could do it more efficiently and a lot more cheaply than this company could. To call this company bumbling would be an understatement. And should they respond to this review, just know we were completely patient. There comes a point after 10 plus visits where you realize that the company is so inept it's not worth your time to have them out again.

The representative was thorough and informed me of all the pros and cons of installing my video…read moredoorbell I would definitely use them again for another doorbell installation

I requested a quote and the owner Ben responded promptly. I appreciated the quick response and his…read morequestions while talking on the phone prior to visiting my home. He luckily had availability to fix my leak issue and detect its origin on New Years Eve. He even charged me a very fair price (one of the lowest I've seen in Cincinnati) despite it being a holiday. Unlike many other companies in Cincinnati, he did not charge me before diagnosing the problem. Many companies in the area will charge a flat fee before doing any work and I really appreciate that this company does not do that. Ben quickly diagnosed the issue, explained everything thoroughly and took the time to answer all my questions. His work was thorough and I appreciated his honesty. I definitely recommend this company and Ben for any of your plumbing needs. His company also does electrical work and home automation. Based on the quality of work I saw today, I'm sure they would do equally great work and suite your needs in these areas as well. Definitely give them a call and schedule an appointment!

Do not use. I ordered a wifi beacon and paid for second day shipping..nothing..tracking information…read moreshows a 404 error. No one answers the phone or returns messages, no one answers email...am also trying to report them to the BBB. I would not suggest ordering from them