May 16, 2026. Right after we crossed back into Canada just before dark, it started heating up but…read morewe foolishly thought we could get back home to London Ontario. No such luck, when the engine died just outside Windsor, we were able to glide off the 401 to a field. This is 9 pm Saturday night of a long weekend. We lucked out and called First Response Towing. The phone was answered quickly for a long weekend. Gabriel was kind and very helpful. He was able to send a flatbed out to retrieve the car that night, store it in his facility overnight, then pick us 2 up in the morning so we could get ourselves and the car to London the next day. Everything he said was going to happen , did so. The car was safe and properly loaded and secured. The driver was courteous and knowledgeable, picked us up in the morning in Windsor and delivered us and the car to London easily the next day. It was a relief to have it all done professionally, and reasonably priced considering the current extremes in fuel prices, long weekend after 9, and taking us to London. Highly recommended, I would call him before anyone else.

At all cost, do not use First Response. Was in a collision and they showed up out of no where…read morehaggled me to get my car towed with them. Said I would not have to pay out of pocket and it needs to go to reporting center. I was out of my element and gave them the keys. all went south from there. To find out they were trying to give my insurance the bill which didnt go well, I was out a ridiculous amount, they also snuck in storage I was not told about. They would say and do anything to capture your vehicle and then hold it hostage. Life changing experience.

Fast friendly pickup, exactly as requested. Good value for the cost. Tow was uneventful, would…read moredefinitely use again.

The best. Joe spent a couple hours figuring out how to get the parking brake on our Explorer to…read moredisengage for towing. He was intent on doing a qualify job and doing it the right way. I just really appreciate his commitment to great customer service!!! Thanks!

Friendly service on dead battery, faster than promised, with useful car advice. This is the name of…read morethe game.

I had a flat tire and called AAA. They sent Dave's Towing out to change my tire. They were so…read morehelpful and quick. I am beyond thankful for all of their help. They were willing to fix my tire, but it wasn't salvageable. They gave me very detailed directions to the nearest Belle Tire. They gave me detailed information also about having new lugnuts placed on my tires. They helped make an unexpected and awful situation much better. I was in good hands. I can't thank them enough.

Awful, dishonest and rude. I wish you could give negative stars on here, because I would give these…read moreguys a -5. I was in an accident and needed a door and a quarter panel to fix the damage. My insurance company sent an agent out to my location to document the damage and mentioned Accurate Collision and Auto Repair on Merriman because they are a farmers preferred partner. Accurate is really close to my house, so I decide to go there. However, I wish I would have done more research and read more reviews. The repair process took quite some time, weeks flew by and I had no transportation. The manager there is Steve and he assured me I would get my vehicle back in a timely manner of 7 days or less. Well, after a week and a half, I called Accurate Collision after not hearing back and was told it would be another week. OK, whatever, I get it that stuff happens, but the least you could do is call me and let me know you need more time. I had to call back again after another week and a half, because they never call you to tell you anything. Steve told me he it would be an additional week, I was getting pretty frustrated at this point. Steve gave me unrealistic time frames for when my car would be ready and after multiple calls throughout two month and dealing with poor customer service, my car was finally ready. When I finally picked up my car I was ecstatic to have it back. I got in my car and peeled outta there. Everything was good until I noticed things about the door that I didn't when I got it (I just wanted to GTFO of there). The first thing I noticed is some weatherstripping missing, my keyfob wasn't working correctly, the door was misaligned, the door lock would grab my key when I went to open the door and the only way to get it out was to wiggle for some time until it found the correct position for it to release. I could go on, but the point of it is that the repair wasn't even close to being 'accurate'. Over the time frame of two years I called Steve to tell him about these issues and had to leave my car there numerous times, but the problems were never fixed. I told him that I never had any of these issues before and he didn't believe me and blamed it on high mileage. So how come I am having all these issues with the door you just replaced? I gave up all hope of getting my door accurately fixed by these schmucks and had to get the claims adjuster involved. He had me take it to Varsity Lincoln where I got it fixed within a week and a half. The only reason it took a bit long is because they actually got the parts Steven was suppose to get, so I'm sure it would have been fixed even quicker.

Professional workmanship, great to deal with and work was completed as promised! I would highly…read morerecommend this shop!

Prompt, polite service. They were gentle with my car with loading it on the tow bed. It was also…read morepriced at a reasonable rate.

Unfortunately we had gotten into a car accident and our car was towed here. Lyons towing was very…read morehelpful and kind. When i needed to stop by to get our stuff from our vehicle that was totaled. We were having a hard trying to get an Uber to fit our bags, so Michelle and her husband offered to drop us off to our house. Honestly that was so sweet of them to offer because they didn't have to. It was just in time before it started to rain too. They have been here in business for over 60 years strong. It's a family owned shop and i can say they gave me a great experience making what i was going through easier.

Excellent response time to auto lock out situation; got me up and going in no time. Thanks !read more

Stranded at arrivals with a dead battery that wouldn't hold a jump. AKC promptly answered the…read morephone, quoted a fair price and arrived on the scene in 25 minutes as quoted in the early evening. Within a reasonable amount of time our vehicle was hooked up and headed to where we requested.

Stranded at the domestic pick up lane with a dead battery. They picked up the phone quickly, were…read moreon the scene fast and when the traffic backed up so they couldn't get close to us to charge our battery, on​e jumped out of the tow vehicle and walked the entire length of the pick up lane with a charger. ​​They are very professional, quick and affordable. Fantastic service!​