This company was supposed to help with roadside assistance through my car insurance. Spoke with…read moresomeone on the phone, he was kind and said it would take him about 90 minutes to be here. After no updates for 2 hours, I texted asking if he will still be making it out. Mind you, this is road side assistance in Michigan winter weather. I see that he read the text, and get a message from State Farm saying that ZAD Towing will no longer be coming out for assistance. I then got a text from ZAD claiming State Farm removed the job from their list. If you need someone reliable, go elsewhere.

This company was great. My Driver was very careful with my bike, he gave Great service, he…read morecommunicated well, he was very helpful and friendly and the service was at a great price. I would definitely recommend

Broke down at 10 pm on Christmas eve and they had a guy out and my car on the wrecker in less than…read more20 minutes, took me to my hotel, recommended a great mechanic nearby, and dropped my car off there! Amazing, friendly, knowledgeable, expedient service at a fair price. Definitely would call again.

I would highly recommend this company, driver joe was nice and knowledgeable ,fast responseread more

Be warned! Scammers…read more110% Caught red handed several times for one friggin job, which they had to redo because of their installation, so instead they called Monroe and said they gave them bad parts and got new ones. That's Monroe's loss because the reason the struts were no good was because they left the giant stickers across the top of them and they couldn't seat to the car. I drove my sister an hour on the freeway twice with the car like this, steering all unsteady. They even tried to fake it like they fixed the struts and called me begging to get the car which I couldn't, only to call the next morning and found out it wasn't pulled in until then. So he was trying (desperately) to get me to pick up the car, (I'm sure with they had cut the stickers out, because it had never entered the shop yet. They put the struts in the next day when they arrived. Had I picked up my car Mike would have made up a story about me picking up my car I am sure and kept the brand new struts from Monroe, hoping I wouldn't notice in the few days left I had in my warranty that the car was still unstable. There was also a very serious problem with the rear axle which I know they had their hands on to put shocks on but they didn't mention it to me because they Cherry picked their work. This is how I first met Mike at the telegraph location. I have worked on cars at home, I'm aware of how much shops charge, and asked him for a quote. It was so long ago I don't remember specifically it might been a hub, but I recognize an "I don't want to do it" price when I see it. Later it turned out it cost half of what he had quoted me being the point. So I already knew the telegraph location was sketchy then they moved the sketchy guy to the Ecorse location so that makes me think that they're all sketchy and I'm done with them and I think anyone should be warned the same.

Not only did they hang up on me several times but the service here is trash…read more I called ahead tried to present myself and say hello and all I got was a "I can't even here you" followed with a click and a dial tone. This is the most unprofessional shop, looks pretty shady, and finally pathological liars. I came in for a simple service for my car and to make sure everything is alright. But it turned into a nightmare. I can hear the employees not wanting to work and even telling customers false information, I'm no mechanic but I do a lot of work with service shops and I am a car enthusiast myself. To tell a customer they need to change their fuel pump to be able to get more life out of the oil as well as fixing a thermostat doesn't seem pretty fair. Also telling customers that oil changes may take up to 3 hours to get done? Ridiculous. DO NOT COME HERE PLEASE SAVE YOURSELF! Someone needs to come in this place of business and make some big changes.

My daughter was in a collision in Northville, her vehicle was taken to Mayflower Towing in…read morePlymouth. She called the tow yard prior to going to pick up her vehicle but was not told that she needed a clearance from Northville Police Department. She is a recent kidney transplant patient and this ordeal caused her unnecessary stress which she did not need. She had to go back a second day to take care of getting her vehicle. I would not recommend this company. The charges are more than excessive and customer service is not good.

I have had two experiences with Mayflower Towing and both were terrible. The charges are…read moreexcessive. Avoid this company. The cost and customer service are terrible.

Absolutely amazing customer service. I was not able to come in during business hours, however…read more Mike made arrangements for me to come in after 5:00pm. Three gentleman rearranged their day to service my vehicle and did an outstanding job while charging me a nominal fee. I'm now a customer for life and encourage any and everyone to service their vehicle's needs here. Thank you for your hard work and dedication to customer satisfaction! You guys are AMAZING!

These guys were so tremendously professional and half the price of Safelight - really, half…read more Safelight quoted me $410 and these guys did it for $210, installed on site. Really great guys that didn't need to even talk to each other - each one knew his job and knocked it out. Fantastic work, I can't recommend them highly enough. Thanks guys!

Have you ever done business with a place for a small inexpensive job that when all was said and…read moredone you felt good about your choice and you might even trust them enough to go back ? OK, so skeptically you go back for a more expensive job hoping your trust (and luck) was not misplaced and guess what, your trust and luck went from a 5 to an 8 ! So I think I hear someone thinking "What about that really BIG Expensive job you've never had any experience with, and the car is sitting at the side of the road inoperable so you have no choice but to Trust that you won't be taken advantage of, I mean what do you know about fixing a major job like that ? "So you take the leap and go ahead with their estimate. Well what do you know about that. Trust prevailed ! Car fixed completely at a reasonable price and TRUST enshrined for Steve and all the people at A&E ! P.S I didn't really really want to write this review in fear that A&E would get so busy that I would have to book an appointment months in advance but what's life without taking a few chance"s ?

Took my car in for tire inspection and possible alignment. Said nothing wrong when I went to pick…read moreit up I noticed my tire's looked low. Measured my tires they didn't even put air in my tires. Paid $70 for absolutely nothing. Poor service will not be going back