Small space but looks can be deceiving! It's a smaller…read morelocation that's tucked between a nail shop and an auto parts store so parking is limited but that means the help you receive is much more personal. I worked with Kristina at this location (she used to work in Rancho so it was great to see a familiar face since I've worked with her before). She was helpful with breaking down policy information and was straight forward and to the point with everything I had questions on. You can tell she's a rep that actually cares, cuts through the confusion and is all about pointing you in the right direction. Both times she's helped me I've left feeling seen and understood, which is the most important thing after dealing with life's annoying nuances. Thank you again to Kristina and the Sunrise location, it's always appreciated!

If i could give Cost U Less negative stars, I would…read more Their fees are ridiculous. We set up a ONE TIME ONLY payment plan with them for the "down payment" of $217. Surprise Surprise, they deducted money from our account WITHOUT our consent. Their excuse? "Oh, well, you signed documentation stating that we could withdraw from your account until this is paid in full" When I asked about our payment arrangement, they stated that "it didn't matter anymore, we have the payment." Do not use this service. They lie, steal your money and are extremely RUDE on the phone.

Just got off the phone again with Miss Denise Triplett…read more.. As a Realtor, it is necessary to have a Team-a "One stop shop" of sorts-and Denise completes mine! I cannot thank her enough for making me shine-as she always does. As it is a reflection on my Professionalism-every time I refer her...My clients often tell me how relieved they were after speaking with her about their situation-in a few cases, lately-My clients have been able to buy their home-I feel, only because of all the carriers Denise has access to... When buying a home in the Mountains, where they were otherwise turned down by their current Co.'s. She was able to find a policy-that didn't break the bank!!! Not only is she available (I CAN'T BELIEVE SHE EVEN ANSWERED HER PHONE ON HER BIRTHDAY!) she gives service with a smile... Don't worry Denise-Now that I know when YOUR B-Day is, won't be calling on that day again! :0 Seriously though-I am so very grateful to have you on my team, as a partner and now-I get to call you friend! You are never allowed to get out of the business-I need you too much! P.S. in the last Week, Sean, Gina, Kyle, Krista and Sonya have called to thank me for referring you-watch out girl-I plan to make you a much busier gal! Respectfully-

I chose Hebard because of the reviews and I am here to confirm that they are true, Denise and her…read morestaff are the best. Among her numerous skills and qualities she listens to your needs and provides solutions. Her knowledge is outstanding and she answers questions precisely and accurately. If Denise says she is going to do something, call you back, send a docusign she does it.

I am having same problem as Barry G. not getting any help from my insurance agent, Jordan Beck. I…read moream so disappointed! I have been with Allstate for nearly 25 years at same office (started my first policy with Jordan's dad Reed when I was 16 years old). We just got finished with a nightmare homeowners claim due to water pipe busting. The Allstate-recommended company to do the repairs was horrific and took 7 months to repair damage that at most, should have been 2 or 3 months. All the while, my family of 5 (3 kids under 13) having to live in a hotel. Then on top of that, they did over $10,000 of damage to our furniture by improperly storing. Now, for the second time, Allstate is refusing to repair damage related to an auto accident and acting in Bad Faith denying claims without properly even reviewing. I am filing in small claims court today because even after reporting my issues with the claims office, and to Jordan's office, I still have heard nothing back from anyone, even though they claimed a "Claims Advocate" would be contacting me to help me with my issues." What a joke. I am about to cancel all my policies with Allstate...Couldn't be in "worse hands!!" - bad pun intended.

We have been customers with this agency for years. Every time we have a question or need a quote,…read moreJordan Beck always comes through. Would recommend to anyone.

Farmers Insurance is the best coverage you'll find, but on top of that, our local office provides…read morethe absolute best customer service. I trust all of mine and my families policies with them. I cannot recommend them enough!

Charity is rude and bossy we have been dealing with her for years and it's been very annoying we…read morewould not recommend her to anyone. Stop being rude and bossy girl. She should not be in customer service! We dread talking on the phone with her and have found another company just so we don't have to!

My wife and I recently explored adding whole life insurance to our coverage, and we were thrilled…read moreto learn that State Farm offers it. From the very beginning, our experience was outstanding. We had the pleasure of working with Michael, who was absolutely phenomenal throughout the entire process. We came in with a lot of questions, and he took the time to answer each one clearly, thoroughly, and professionally. His knowledge and patience made us feel confident and well-informed every step of the way. We truly appreciate the excellent service and look forward to our future with State Farm and Michael!

I'm currently in the process of canceling my policy through State Farm being in very dis satisfied…read morewith the way I'm being treated and being made to go in circles! When a company makes a mistake I don't feel it's right to have the customer jump through hopes to fix their mistake.... I didn't even know that they were charging me for a car that I told them to take off of my policy 4 months ago cause I'm too busy working and playing the stock market.... Guess I need to watch my bank account for other error with people,but at the end of the day we all human...Just don't make me work extra when I did the right thing in the first place...I gotta prove I'm not lying though .... Again I didn't even noticed the $ 250.00 in over charges so I'm not gone miss it ! A company this big playing the little man out of money is not cool.... I'm not jumping through through no hopes cause life is about how your time is spent and they wanna rob me for my time and money ! On my 4 kids I called to cancel the BMW off my policy.... Signed angry past client! Normally when you cancel a policy it goes into effect when your time runs out from your last payment,but Michael one of the team members wants to climb into his feelings to put me at a hardship by saying it will be effective this Monday

Shawna Perry and her team are incredibly helpful as well as caring and very patient. I've been…read moreworking with Shawna for 11 months now (because of a hiccup on our end) and she has not given up on us. She and her team are VERY responsive. I wouldn't work with anyone but Shawna and her team!!!!

Worst experience ever we came in to close escrow wearing our proper face masks and the rude…read morereceptionist thinking she runs the place wanted to force us to give up our full names and cell phone numbers even though we had our masks the whole time she was demanding we give it to her for contact tracing and this has nothing to do with closing the deal. we were ready to cancel and not go through with the escrow because of her. Bad customer service. This is going to hurt this business if this goes on any longer. they need to let her go. It's bad for business. I believe in being safe but she was way overboard. Then when we stepped outside to cool down after that interaction she went outside to try to stare us down as we were sitting in the car. There's no need for that kind of discriminatory behavior. We live in America.

I have been a client for well over a decade, but they don't treat me like they appreciate my…read morebusiness at all. It is VERY difficult to get someone who is available to answer questions. I finally complained to them about not receiving a call back the same day, and they responded by not calling me back at all. I'm looking for another company.

I have been using Bender insurance for around six years now and they are amazing! I had absolutely…read moreno experience with insurance before this except for basic auto and renters insurance so when everything was escalated after buying a home things got stressful. I couldn't just get basic everything.....they had to tell me this in a way I understood. I work with Edlin Bennett and I will tell you what. Some of my questions are on the beginner side but she never makes me feel that way. She helps me understand what is going on so I can learn and grow as my family grows. Her customer service is amazing and if you looking for someone that will help you in stressful times this is the place.

I love these guys! I wish I could rate them higher! Our relationship began when I reached out to…read moreDustin Robinson, my all-star realtor, in regards to home owners insurance. I was having difficulties because my property is technically commercial. After countless attempts with other insurance providers such as Liberty Mutual, Lloyd's of London and my all time favorite WORST experience with InterWest Insurance where I spoke to the laziest sucker known to man - Ryan Taylor. He quoted me 20k more than Ralph Smith at the State Farm Agency and took weeks to respond back to a single message. ‍ How Ryan Taylor at InterWest Insurance is still in business, is beyond me. Being in a frenzy, I NEEDED THE HOUSE COVERED IMMEDIATELY. After finally giving Ralph Smith a call; his wonderful assistant Sara Hathaway put a blanket of protection on my rental property in less than an hour. I'll repeat this because it's important; what the other guys told me would take WEEKS to do, Sara and Ralph did in 1 hour. In fact, I'll just to add the following to the review; I called back InterWest Insurance and grilled Ryan Taylor for trying to FUCK ME OVER on selling me a useless insurance policy that was not only pure garbage but was also over 20k worth of pure garbage. Ryan Taylor at InterWest said to me in response to Ralph Smith doing an amazing job, "Yes, State Farm works much quicker because they can broker AND underwrite their own deals." Thanks Ryan, that information would have been helpful when you were dodging my phone calls for week! ‍ Anyway, I'm thrilled with Ralph Smith and his agency! Their whole family is a dream come true: the office staff genuinely likes each other, they're funny as all hell but they're also hardworking and honest. I couldn't of been happier with my experience and now I have a beautiful piece of property I never have to worry about again because it's fully insured thanks to the Ralph Smith Agency at State Farm.

I have been with his agency for almost 8 years now. After leaving another top agency who just…read moreconsistently kept raising their rates for minor things. Switching over to Ralph's office at State Farm has been one of the best decisions I ever made. My rates have can stayed consistently low and I love the friendly office Who I know my name as well as the enemy in my family my name to. It's hard to find that old fashion office atmosphere where you still can get a handshake in person I know someone by name these days. They're always so patient answering every question I may have even if silly taking their time to describe line by line any questions I might have about policies or looking for great quotes. They are always quick to respond over the phone in person or by email. I never doubt my policy or feel like I am being sold or upsold something I do not need. This office truly had a family feel whom I trust and that is priceless these days.