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    Ralph Smith - State Farm Insurance Agent

    4.6 (7 reviews)
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    Services - Ralph Smith - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Vehicle

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    3 years ago

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    4 years ago

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    13 years ago

    The best insurance agent and staff! Ralph set me up with better coverage and saved me money. The staff is also great.

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    Ask the Community - Ralph Smith - State Farm Insurance Agent

    Keith Thomas - State Farm Insurance Agent - State Farm Logo

    Keith Thomas - State Farm Insurance Agent

    (8 reviews)

    I called this office looking to transfer my policy from another office in Auburn that I'm not happy…read morewith. Keith Thomas gave me a call the day after I called and told me that he isnt allowing any local people to transfer to his office!!!!! can you believe the nerve of these people!!!???? I have been with state farm since I was 17 and im now 47 and this is how they treat me.......I have had a new car for 5 months and recently they raised my insurance by 50% without my permission etc.......they office i wanted to transfer from had a guy call me yesterday and he kept calling me "buddy" instead of my name......he was so unprofessional i had to stop him and tell him to be professional and call me by my damn name instead of insulting my with his dude "buddy" talk! These insurance companies are in for a rude awakening when all of their customers leave the state as they BEG for all of us to come back!!!!!! STATE FARM YOU DONT DESERVE ANY OF US TO BE YOUR CUSTOMERS OR TO PAY YOUR WORTHLESS SALARIES!!!!!!!!!!!!!!! WHAT YOU ARE ALL DOING SHOULD BE AGAINST THE LAW 100%!!!!!

    Wonderful folks. Needed to shop my Homeowners insurance and they got back to me right away with a…read morereply and an offer of a HO Policy. This was better than my existing one of many years and was more reasonable. No upsell, just excellent information and even in this craziness of office closures and mandatory off-site working, Marianne was able to email me all the forms I needed and answered all the questions I had. Highly recommend.

    Allstate Insurance: William Witzke - Prudence and William

    Allstate Insurance: William Witzke

    (10 reviews)

    This company is awful. They stole my personal information to create a fraudulent account and a…read moreduplicate insurance policy I didn't need. I refused all the paperwork, didn't sign any documents, and the next month they create a policy for me and try to bill me. I could not have objected more or refused more strongly. I already have a policy with a different company and stated this. They decided to just bill me anyway, it's up to me to call now and fight for a refund and waste more time. This is totally sleazy way to conduct business, and I wouldn't trust these crooks to insure me!

    William was one of the first people we met when we moved to the area and one of the nicest guys we…read moreknow. He earned our investment, taxes, and car insurance business and we consider him a friend who is always ready to talk with us or help us out, even when we drop by unexpectedly. One of his associates, Beatrice, is friendly and EXTREMELY responsive to email every time I have a question or want to get a quote on a different vehicle. Price-wise, they are pretty good. To be honest, I had quotes from other than were about $150 less per year, but having this local office and their support is worth the difference. I'd not had any kind of auto claim in more years than I can remember and then literally 5 days after I switched my cars to WW, a semi threw a rock and broke the expensive windshield on my BMW. Of course they believed me (the truth) and there was absolutely no fuss about getting it fixed immediately (big thumbs-up for SafeLite as well). I also feel compelled to speak to the negative reviews which I am absolutely shocked to see. Remember, when someone gripes on Yelp, there's ALWAYS more to the story... and their sole intent is to punish... fairly or unfairly. When someone as nice as William allegedly tells you he doesn't want your business anymore, you KNOW that that's a troublesome customer! No doubt. Or sour grapes because they didn't appeal to their petty ego and grovel to keep them from leaving? Please. And to blame the agent for things that are set by the parent company is both unfair and vindictive. A little self-reflection for these folks might be in order. For me though, in 40 years, I've had plenty of remote/online insurance policies, and two local agents (one of them for the entire 40 years!) The local agents are much better to work with, and WW is awesome, knows his stuff, and helps you out in any way he can.

    Ralph Smith - State Farm Insurance Agent - autoinsurance - Updated May 2026

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