Mat Dahms State Farm Insurance Agency deserves 4 stars from me. I've never been so well taken care…read moreof by any other insurance company. At 56 years of age, I've had several different auto and home insurers. Mat Dahms office is, by FAR, the friendliest, most efficient office I've ever dealt with. Someone always answers the phone - there is no annoying recording telling you what numbers to press. The person who answers, sometimes Mat himself, always answers my questions right away. I recently called Mat to ask for his professional advice regarding my Mom's insurance predicament and he was so generous with his time and knowledge. I really appreciate his company and would absolutely recommend his office as an excellent insurer.

My service is always great. David and jeniffer were great today. Thanks for being a big help and…read moregiving great customer service you guys rock

We have been doing business with Michael Ornelas for many years…read more Also, Frank is a great help when we have a crisis! This is a great office to do business with.

Michael and his team are the best. They are prompt and thorough in every transaction.read more

I discovered recently there is no cost for passport photos for AAA members. No appointment needed -…read morejust go to a branch. I was in and out in 10 minutes! James was kind and patient and let me take multiple photos (I don't photograph well) until finally we had one with my eyes open that didn't look like I was heading out for a crime spree afterwards. The whole team at the San Ramon office was great! Every customer who arrived was greeted and checked in right away. Two other staff helped me besides James (sorry I didn't catch their names) - everyone in the office was friendly, helpful, and fast. I'll definitely come back to this branch if I ever need anything that can't be done online. Oh and the photos were printed immediately and were good quality. James put them in a protective envelope and helped me download the digital copies. I was dreading this task but everything went so smoothly - I'm very happy with how it all turned out!

I recently found out that for those who are AAA members there is a DMV desk there where you can do…read morebasic DMV transactions such as registration renewal, transfers, international licenses, and much more. There is a employee that sets you up for a quick appointment when entering and then a few minutes later you are up. I got everything i needed to do without the hassle of the DMV office. Great addition and branch.

I was looking for a good auto insurance company & I found an exceptional one - Kim Holland's State…read moreFarm. At this place Jennifer G & coworkers are always prompt in resolving any & all issues that comes up. For about 5 plus years with them - they stood-up with me in auto insurance renewals, life insurance purchase and auto accident resolutions. Kim is always there to listen and assist. Tim D.

I've been with State Farm for a very long time recently my agent retired. I was left in good hands…read morewith Kim Holland and staff. I was contemplating changing insurance because of the price, coverage etc... After speaking with staff, Jennifer and Karina I was impressed with the customer service I received, thus changing insurance wasn't going to happen. If it's not broke don't try and fix it. They have always had my back. I can trust them with my insurance policies.

Out of the 30+ years we have been with State Farm Insurance Agent, Keith Hall we have only…read morereceived top notch service. Keith and his entire staff have been professional, knowledgeable as well as extremely helpful in all situations and in times of need. State Farm holds all our vehicles, homeowner's and life insurance policies. I can confidently recommend State Farm Insurance Agent, Keith Hall, for all your insurance needs.

At first Keith was very helpful when i first started with him.... then when i sold my car and told…read morehim i wanted to close my account he insisted that i just suspend my acct so i did, then i told him i wanted to cancel... he told me it would take 30-45 days to get a refund. I canceled on 11/22/13 and today is 2/19.14 and i haven't received any refund. I have called several times and left messages with the front desk and on the phone and NO return call. This is horrible customer service, i should have seen a red flag when he told me the first day i met him that he was under staffed and he even asked if i needed a job. I am extremely happy with my new insurance company and i don't feel like i am being (excuse my french) dicked around. =(

Super shady. I was…read morebuying a car for the first time in several years, so needed to buy insurance to take the car off the lot. Dealer referred me to Slavsky, and the broker I spoke with told me what he was offering was the best deal I would find, quoted me a price, telling me it would just be $15 higher for this initial payment, then go down to the quoted price. When I asked about canceling he said it could be done any time and I would get a pro-rated refund. He had me over a barrel, so I went with it. I got the bill for the second month and the cost went up, not down as he had promised. Sure enough, 10 minutes searching online found me the same coverage for $70 less per month, so I bought that insurance and called the insurance company that Slavsky arranged to cancel. After using two weeks of the month I had paid for, as well as the extra fee I had paid, and acknowledging the pro-rated cost, they told me I still owed them $57 just to cancel because I had to pay a year's worth of fees that they split up across 12 payments and $50 to cancel, none of which the guy at Slavsky told me when I asked about canceling. The insurance agency supervisor said he should have told me. They also said that the reason my cost went up instead of down was that after I had gotten off the phone, he had emailed them to change the policy to a lower deductible plan, which is what he said I was getting at the lower promised cost. The insurance company even said what he did was dubious and disreputable, and waived the cancelation fee on those grounds, so it isn't just me who thinks his actions were unethical.

I've been a client with Slavsky Insurance for over 5 years and really enjoy working with them. They…read moreare truly helpful and super knowledgeable insurance brokers. They understand all types of insurance very well. I can call them with any questions about any kind of insurance and they always have an answer for any of my questions. Personally I've been helped with my auto, renters and life insurance. I also work for a large company and often have questions about our business policy and workers compensation and Slavsky Brokers helped me out a lot at no cost at all. I really enjoy that they actually re-shop my policies on my behalf to make sure I never overpay for any of my insurance policies and every time they find a better deal they simply contact me and switch me, saving me a lot of money. Very honest, caring and responsible agents always have my best interest in mind. Anyone that cares to get proper coverage, save a lot of money and time, - work with Slavsky Brokers. They will make insurance very easy for you.

Ruth is comprehensive, caring, and has our family's best interest!…read more She gives you the best options for your household insurances while staying honest! It's an uncertain world at this time and I'm happy to have Ruth's support! To top it off: you might see her around town driving her wrapped car? I do! But today she was helping an injured man in the street. God bless you Ruth!

Great service, they always have a solution for me I use…read morethen for all my insurance rental or car.

I have used this office twice now for DMV related issues pertaining to car registration and title…read moretransfers. On both instances, I was greeted with a warm, welcoming smile and I was provided OUTSTANDING service. I can't thank or recommend this agency enough for the great service they provide.

Rivas not only performs financial services, but they are also DMV partners, which means for a lot…read moreof mundane DMV tasks you do not have to stand in an endless line or wait months for an appointment. My car came without a front license plate and in accord with the new California law for mandatory front-plates I was not going to wait around for a $300.00 fix-it ticket if stopped. Appointment wait times were at least 2 months and no one wants to spend the day at DMV. I found their service via yelp and it took a total of 20 min. It was actually shorter than that because they loaned me a Phillips-head screw driver to take off my old plates and install the new. Ask for Edna, she was extremely knowledgeable, helpful, and saved me valuable time, for which I would rather spend with my family.