Kale was awesome. Efficient and Honest and very easy to work with! Would recommend him anytime for…read moreany policy

I am in my 70's (not the most technologically competent person on the block) and was in the process…read moreof cleanup from broken pipes so it was not surprising that since this was a new experience I found myself needing help to get my claim from the winter storm filed online. Luckily for me Melinda answered the phone. What a professional, kind and patient lady she was that day helping me. It was just after the storm and I'm sure the phone lines were hot; however, Melinda treated me as if I were the most important and only person she would help that day....and I needed lots! Thanks, Melinda, not only for helping me with the task but for reminding me that one may never know the impact of their kindness. Martha Knudsen

I've had my insurance with this agency since 2019 and couldn't recommend them enough! Their…read morecustomer service is truly unmatched. Someone friendly is always available to help, whether it's answering a question, making a policy change or payment, or addressing a concern. What I appreciate most is how proactive they are with renewals. Every year, they shop my policies to make sure I'm still getting the best combination of coverage and price. If another carrier is a better option, they explain any differences in coverage so we can make the best decision for our family. If you're looking for an agency that is responsive, knowledgeable, and truly looks out for its customers, this is the one!

I've trusted Karen Ehlers Insurance Agency with my auto, home, and other insurance policies for…read moremore than 15 years, and I couldn't be happier with the service I've received. Their customer service is outstanding. Anytime I have a question, I get a prompt, knowledgeable response, and I always feel like a valued customer rather than just another policy number. What really sets this agency apart is that every year, before my policies renew, someone from their team re-shops my coverage with multiple insurance carriers to see if they can find me better rates or additional savings. They then take the time to call and explain my options. In my experience, that's a level of proactive service that's hard to find with other insurance agencies. Thank you to Karen Ehlers Insurance Agency for consistently going above and beyond. After more than 15 years, I can confidently say they are the best insurance agency in Montgomery County. I highly recommend them to anyone looking for knowledgeable, honest, and exceptional service. Call them at 936-828-2503 and you can thank me later.

Great service ! Always Returns call promptly. Great group of…read moreagents. Been with this group for years. Competitive service

Great service. Goods source to explain potential liability issues with suggestions on how to…read moremitigate.

So to begin with I was not a fan. The first Rep I got for my tentative quote sounded like a young…read moredumb kid. You know the type "ya umm, uh huh ya ummm, uh uh I think....". However, they had one of the cheapest prices and so I called back with my vin info to get a final price. This time I got Carylon Nelson. Again initially I was not impressed, she seemed short overly busy and rushed. However, after numerous holds and phone calls back and forth we got me signed up. She really worked her butt off to find the company with the best prices to fit my budget. On our finale call she apologized and explained they were just really busy and short handed today. I understand that, I have worked in office, some days everything just goes wrong. That apology and explanation made the few minor issues I thought I had all better. Over all the experience was good. Just make sure you yourself are not rushed when calling to allow proper time to get the best quote. Also have all the information on hand, year/make/model/mileage/vin/ name/ address/ birth-date/ TDL number of all those on the policy, it will save the call backs and time.

This is the worst insurance company. Do not do business with this company. Because I was unable to…read moreprovide my prior insurance card to them, they took away all discounts that were given after I paid for the policy. This is stealing, lying and cheating people , the use of illegal bait and switch to conduct business. Do not purchase insurance from this company. When I asked to cancel the policy immediately he told me I need to go to the location . I told him I did not go to any location to sign up. I need him to can effective immediately and he has not done so. His name is Micah; he is a crook. I urge you do not do business with this guy or this company. They are crooks

Super friendly. Called for a quote, I received it quickly and they saved me money!! Definitely…read moreworth the call.

On December 29th I talked to Cayden, asked him If I could get a quote on home auto and condo…read moreinsurance. Called back January 5th at 1pm and left a message. No one responded. I guess they have so many clients they don't need anymore. If you're looking for an insurance company don't call them.

Coming from sunny San Diego I needed an agent that I could trust. This is a different climate and…read moreseveral things to consider. I'm glad I had a chance to work with Maria and Lane.

From the owner: To be an asset to the community of Conroe by earning the confidence of everyone I encounter. Take…read morethe time to know each of our State Farm customers and help them to insure their financial future. Our goal is to be the right option for all of your insurance needs in Conroe and Montgomery County. License #: TX-1510053

Farmers switched my agent to Burleson Insurance when my agent of 15 years stopped carrying Farmers…read more I had problems with Burleson form the begining. First, I was not informed of the change nor was I given an opportunity to choose a different agent. When contacted by Burleson via phone I thought it was a sales call from a marketer and didn't respond... Then they cancelled my insurance. After getting that straightened out, I requested several quotes because I noticed my rates had increased. I was quoted outrageous rates. After reducing coverage and dropping vehicles that were garaged Burleson got my rate to a manageable amount. I previously had a commercial policy that covered several vehicles and had to switch to a personal policy to afford the increase. Evidently they're was a balance left on the commercial policy that I was never informed of. I received a collection letter from an attorney, Keep in mind I'm still with Burleson at that time. I contacted the attorney who was extremely rude and threatening. He treated me like a criminal. Upon finding that this was about insurance thru Burleson. I contacted their office and spoke to my agent. He looked into it. Seems that any overdue amount is automatically sent to collections after 30 days. I was never informed that I had an overdue amount and had spoken with my agent several times during this 30 days and he never told me there was a balance due on the cancelled policy. So I paid them the balance and we got that problem straightened out. Then the first six months for two vehicles and three drivers was around 375 per month. I could manage that. When the policy renewed it went up to 945 per month. The renewal was automatic and so was the bank draft. I didn't realize how high the rate was until after several months. So I started shopping around. I found the same coverage with a different carrier for 275.00 per month. When I contacted Burleson to inquire why their rates were so high. I was told that they had a lot of complaints and cancellations. These people are ridiculous.

The Burleson Agency is great! Really helped me out and got me a great plan. Very easy process all…read moretogether. Ask for Colton!

If I could rate this office a zero I would have. They quoted me a price and two weeks later it…read morenearly doubled. I've been a loyal customer to this location for quite awhile and they seem to do this quite often. If your looking for a straight honest rate and good customer service do not trust nick nazar state farm take. My family and I will be taking our insurance needs somewhere else.

From the owner: Nick Nazar State Farm Insurance Agency in Conroe, TX is your reliable resource for all Insurance…read moreneeds. From Auto Insurance, Home Insurance, Life Insurance, and Business Insurance. We proudly serve Montgomery County and beyond, including towns like Montgomery, Willis, The Woodlands, and Spring, we prioritize your satisfaction. Reach out to us--we're here every step of the way, ready to welcome you into our State Farm family!

Marcela and the Staff at Lupe Martinez's State Farm treat me like family. They are always…read moreconnecting with me about updates and support me via text messages to accommodate my needs.

Had this insurance for 17 years always was a hassle to make a claim always gave us the run around…read morewouldn't not be willing to work with customers even after being with them for over 15 years do not recommended

Certain services in your toolbox you should always keep and AAA is one of them for me. They…read moreprovide services finding the deals on travel, insurance and for me the old school paper maps with route planning if needed. AAA has been providing me with good service for years in all my travel needs and always willing to assist when I come through the doors.

Went into AAA branch in the Woodlands and was looking for the agent helping me update my policy…read more She was out of office, and I was assisted by another agent then got into friendly conversation in turn I was confronted by a front desk assistant Denise who rudely became accusatory of myself causing issues. The agent who was helping me and myself explained there was no issue. Then the attitude began. I thanked the lady's and went on my way. If Denise is not a people person, she is in the wrong business causing issues for clients and coworkers. Management needs to have a discussion on treatment of clients. This review is based on customer service, and I will not be returning to the branch,