they are scammers ! they lie ! they never follow up. the supervisor is always in a meeting and…read morenever reaches back out. they got me an insurance policy and for months told me that they have canceled it and then tell me after waiting and receiving a bill due to non cancelation and the insurance policy being open for months from the agency they told me that they weren't contracted and cannot cancel the policy. once the worker made me pay a discount course that I had already taken and never reimbursed me for the mistake. once you get insured with them you cannot cancel the policy till they decide to do so and the proof is to surrender your plates. they also never wanted to change my policy and claimed that no one else would take me but it was because they were contracted with certain companies. I checked geico and they had a policy for me in minutes and lower than what they offered which means it's to their convenience and not what's the best price available. be aware of the scam and non reliability of this company. Never would I be a prisoner with these liars again.

Just want to say this agency is far the best agency I've consulted with. Saved lots of money on my…read morecar insurance especially during these dreadful times and they're really professional and understanding. Definitely will recommend anyone in need.

Terrible service. This insurance broker was recommended to me by a friend. I will admit at first…read moretheir rates are good at first but they have terrible service, promise to call you back with requested information and don't and after a year your insurance premiums go up dramatically without you having any accidents or other negatives on your driving record. Inez was my rep. From inception she was supposed to get back to me with a quote for auto, renters and motorcycle insurance. She never got back to me within the week she said she would so I began my onslaught of phone calls to inquire again and AGAIN! Each time she said she'd have to get back to me and never did. I eventually jumped the gun and just got the auto insurance because my policy renewal date was coming up with a different company and I didn't want to play the refund game. After locking me in, Inez neglected to get me the requested info for the renters and motorcycle. I have since called on various occasions and have always gotten the "I'll get back to you" from her and some other guy at the firm. Its been a good year now. You folks give Latino's a bad rep. Make us all seem like unreliable yes men. Perhaps that's what you're going for. Unfortunately some of my people pride themselves with showing up late and never calling back when they say they will as if it were a good thing...It isn't. Call back and follow up. Or at least pick up the phone. Your office hours are from 9-6 Impossible for you to be too busy to answer between 10 and 5. Now my premium has gone up an extra 50 bucks in a year and I haven't had an accident, speeding ticket or any other infraction for that matter. I dunno what to say... Good luck if you do use them, otherwise use a different progressive agent. They suck.

Honestly, if I could give this place 0 Stars I certainly would. I used them for 2 years, 2 years of…read moreterrible service and Rising rates. My car insurance went up another $400 this year so I looked around for 20 minutes and went with Geico, saving about $800. I speak Spanish, but the woman at the front desk in this office speaks absolutely zero English. If you're not fluent in Spanish don't expect to be able to communicate with this office. They don't call you back when they say they don't get back to you with the information when they say, or send anything on time or filled out correctly. I wanted to use somebody in the neighborhood, but forget these people. I realize there's a lot of Colombians in this area, but it would be nice if at least there is one or two people you communicated with at this office that spoke English. Go somewhere else.

First let me start by introducing myself, my name is Jessica, I have been a client to Esquire…read moreInsurance, in Queens Ny, off Northern Blvd approximately 4 years now. All of the agents there are efficient BUT there is ONE agent BY THE NAME OF MONIQUE, This lady here is indispensable, no one quite like her. Anytime im in a tight spot, need a few more days, or even to be reinstated she fights for me ensuring i always receive lowest rates/quotes. She goes out of her way to accommodate her clients.I don't know what id do without her, I also don't know what Esquire would do without her either. Thank you for serving us even in light of the Covid-19 pandemic. God bless you and yours

Frank went above and beyond to resolve some serious issues that we had. He was a professional every…read morestep of the way! Many would've just drop the ball and run away, but Frank stayed the course... resolved the issues and kept a very happy client For future business.

This is an amazing place when it comes to get an auto insurance. They guide you from the baby step…read moretill you reach your goal. They offer amazing claim service and also help through the DMV and TLC appointments, inspections and more. 100% recommend

Rajib and the staff are super helpful and quick. Thank you for all your help these last few years!…read moreDefinitely recommend!

Customer service is really really bad, and good luck getting approved for services. Even worse.read more

I have received bad information from customer service reps and Medicare salespeople. I have…read morereceived emails meant for other customers. All of this put me into an impossible situation that I am still trying to sort out.

The people that work there are very professional. Jonathan is a great tax person and well…read moreinformed. He has helped me for the last few years. I won't go anywhere else. I was going to H&R block on the same block and they are awful. Jonathan did what they had no knowledge of how to do. My sister and her family go to him also. We are all happy.

From the owner: Rely on the experts at Five Star Brokerage in Jackson Heights, New York, for affordable individual…read moreand business income tax preparation and insurance services The success of our business is built upon a long tradition of quality service. We have an established reputation of quality tax preparation since 1977. With the trust of our clients we are able to continue our reputation as a family owned business with a mission to serve our community with superior Income Tax Preparation, Low Insurance Payments, and other related financial services. We have also helped many families purchase a new home.

As business owner, there is nothing better than having poeples whom helping you to simplify your…read morelife and one of them is a insurance agent that goes beyond just selling you policie (s)..but stay active and helpful through all policy period if necessary. For last last 6 years, I never have to worry about insurances, from my commercial auto , to liability, to worker compensation. .. Is small family business that run extremely well , and you are treated as person and not as policy number... Thank you again .

Great business! Always ready to help me with my payments, cheaper than other places, and they also…read morespeak Spanish (for those of you who may need it)! Additionally they offer great information service for those looking to get into the taxi business. Definitely better than other businesses in the area who only care about your money.

From the owner: At Consur, we have served all of your New York insurance transportation needs since 1986. As an…read moreindependent authorized broker connected with major insurance companies, we customize your coverage according to your needs: *Black car *Limousine *Livery *Private Auto *Car service *Commercial Auto *Taxi Service *Commercial Insurance-All Types Our commercial insurance expertise and connections with insurance companies will present you with all the best prospects.We are able to give you the best possible rates. For decades we have been one of the largest full service brokerage in Queens and our mission is simple: "Give you the best insurance coverage and the most pleasant, amiable, and enjoyable experience".

Very unresponsive. Emailed, called, and texted multiple times with no response. Impossible to get…read morehelp from them.

Dealt these past years with Andrew. Been the best so far and…read morevery quick on getting back whenever I needed something. Excellent service.

I have been a client of Kakatua for over 8 years. The primary reason for returning is their…read moreexceptional service and skill. They are masters of their kraft, kind and knowledgeable. They take their time in explaining and going over all my tax, as well as tax related inquiries. My tax filing is done promptly and efficiently. I have, and would constantly as well as consistently recommend this agency to friends, family and colleagues.

Been going to them for years. Always a pleasant experience - never any issues. And I pay less than…read moreI expect to so that's really great.