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    Glisel Jimenez - State Farm Insurance Agent

    3.9 (7 reviews)
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    Services - Glisel Jimenez - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    Recommended Reviews - Glisel Jimenez - State Farm Insurance Agent

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    1 year ago

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    5 years ago

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    6 years ago

    Luz so wonderful people skills, and infinite patience, and on top of it all, she is very smart.

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    10 years ago

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    Ask the Community - Glisel Jimenez - State Farm Insurance Agent

    Rider Insurance

    Rider Insurance

    (15 reviews)

    Terrible customer service. In short, bike was stolen, filed claim, told to wait for an adjuster to…read morereach out, adjust called four days later (I screen calls from unknown numbers so you would think they would leave a voicemail and guess what? She didn't), I get an email from her the next day saying, "I have been trying to reach you since this claim was filed. I have left messages with no reply thus far." That set the tone right there. To have a professional representing a company to lie and have a lack of integrity gets under my skin like no other. This was exactly a week ago and since then, she and I have still not talked over the phone. I have left her four voicemails to her one. Once this is settled, we are immediately changing insurance companies.

    They have been terrible in handling my claim (I was in an accident with one of their insured…read moreparties). The lady handling the medical side has been nothing but rude to me and I am the innocent party. Both the property and medical claims adjustors fail to close the case and have made every excuse in the book as to why they won't accept liability even though their insured was ticketed by police for careless driving. In addition, they have zero compassion for an innocent injured party. I am not a difficult customer. I am just a normal, injured American that wants to close this case and move on with my life. They refuse. I would never recommend them to anyone and I hope and pray they change their ways because customers deserve better. P.S. I am insured with Geico and they have been fabulous so I encourage anyone considering Rider to spend 15 minutes saving 15% or more on motorcycle insurance.

    Glisel Jimenez - State Farm Insurance Agent - homeinsurance - Updated May 2026

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