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Allstate Insurance: Dan Lorber

3.8 (13 reviews)
Open • 9:00 am - 6:00 pm

Services - Allstate Insurance: Dan Lorber

Car and truck insurance

Life insurance

Homeowner or property

1 More Service

Vehicle

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10 years ago

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11 years ago

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10 years ago

This is my first time to work with Allstate and Dan Lorber is very nice agenct and helpful to me.

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15 years ago

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Allstate Insurance: Susan Cardillo - Allstate Insurance

Allstate Insurance: Susan Cardillo

(11 reviews)

I was in a situation in where I just had enough dealing with my previous Allstate Agency from my…read morehometown located over 1hr away. Working with those folks was the most frustrating experience and it took days to get an email answer from them (longer than snail-mail). They had a tendency to keep you hanging. The original folks that took me as a customer into their agency treated me respectfully well when I first insured my vehicle through Allstate 25 years ago. I miss working with those folks. The new ownership that runs this place now has been so terrible and it has suffered greatly. They lack proper communications and customer support there doesn't exist at all. I am so glad I switched over to my local Allstate Agency (namely Melanie Martinez and Susan Cardillo). Melanie is so nice and responsive to my emails. The first time I spoke with her on the phone, I knew off the bat that she enjoys what she does and is always concerned about your insurance needs. I told her that it was frustrating working with the other office and I would rather work with a local office closer to my home. I am now able to find relief that Melanie emails me back way faster than that old office ever did. I was also surprised to get an email from Susan, who was helping Melanie at the time I sent a question to them. She was able to answer my question fully and understandable. I haven't met them in person yet because of COVID, but I know that when I get that opportunity, I will be welcomed with professionalism, kindness and concern because I know that these ladies and the rest of their staff will really take care of your needs.

Called and asked about policies. Service is terrible. Save yourself time and go to a different…read moreagency. Called again to see if A different person was available for info. Even worse attitude. This office is rude. Probably because they are incompetent and mean spirited.

Farmers Insurance - Rso Insurance Services

Farmers Insurance - Rso Insurance Services

(42 reviews)

Let's be real. Insurance companies are crooked. My car is getting older every year yet my…read moreinsurance rates are climbing every year despite my excellent driving record. Home insurance is no different. It's required for everyone who possesses a loan yet if you live in a fire zone, you are considered "high risk" and will be expensive, if you can find it. Now if you live in CA, every area is a fire zone. I bet you they even consider Alcatraz a risk bc there are trees on the island. This year I finally decided to put my foot down and look for another company for my Homeowner's bc of the annual price hikes. I called Richard and got a really attractive quote but there were some conditions: 1) I need to install a Moen water flow monitoring device 2) I need to have a gas shutoff device and 3) Need to have an alarm system active which was not disclosed to me when the quote was provided. I felt this was a bit shady since this spending adds ~$600 to the amount I'm trying to save. The Moen monitoring device is not cheap. Since I have a 1 1/2" inlet water feed, I needed to buy the largest one Moen makes which is $500-600 on Amazon. I called around and some plumbers will sell them to you but of course they upcharge you so you're better off buying it yourself and hiring a plumber to install it. For complete transparency this total cost can set you back $2500-$3500 installed. All this device does is monitor your water flow and can shut off the water in case there's a pipe burst. Not very likely tbh but it's just another way Farmers is trying to disqualify anyone who cannot meet their demands. The gas shutoff device was a requirement for all homes built after the year 2000 in CA. My house is only about 5 yrs old which means it has it yet Farmers REQUIRES you to provide proof it was installed by the builder which I could not provide. That's like asking the builder to provide proof that you have 5/8" drywall installed. You know it's there, they know it's required by code yet they are finding another fiery hoop for you to jump through. They would not accept a picture as proof but wanted specific documentation which was impossible to obtain. I called PGE, the city, the builder, the plumber who build the house, and even the manufacturer of the device to see if they could provide this documentation. I spent weeks and finally was able to get the proof Farmers finally signed off on it. Throughout this process, Richard was very helpful. He return my calls and provided advice on how to obtain proof for the gas shutoff. He was actually compassionate about my ordeal and even offered to help pay for a plumber to help me obtain this certification. In the end, I got it figured out but I still stand behind my statement about insurance companies being scammers. They know homes built after 2000 has them installed yet they still force people through this agonizing process. The ones that cannot provide it simply get dropped and they are ok with this. I give Farmers a big fat 0 but Richard So's office a 5. Thanks Richard!

After the following review, Richard So's firm called me and helped me with purchasing additional…read morepolicies. They were knowledgeable and responsive to my questions. --- I have been using Richard So's Farmers Insurance services since 2000. I have a total of 7 policies (home, auto, umbrella, CEA etc.). In the last few months, Richard's team is super unresponsive -even after you do multiple email follows ups or phone follow ups there is no one getting back. I am trying to buy additional insurance policies, and each of these new requests are assigned to different people and even after numerous follow ups and email to Richard, no timely responses are provided. I am concerned about how this company will respond if I get into an accident and need a body shop referral or need a follow up on renewal of my existing policies, because the company is not even responding when I am requesting to buy additional policies.

Allstate Insurance: Dan Lorber - homeinsurance - Updated May 2026

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