Tim Smith and his team at State Farm are the gold standard in insurance services in San Angelo, TX!…read moreWe finally experience their unique brand of customer service and professionalism this week. They were all responsive, courteous, and committed to providing the best service possible. We highly recommend asking for Britni -- and rate her 10 out of 10! She was absolutely helpful, kind, hilarious, and the best person to assist us with all of our insurance needs. I can't imagine taking my business elsewhere today!

Very friendly and service oriented group of people. With this agency you get real people to talk…read moreto that have no problem going above and beyond to help their customers.

I like ICFCU in San Angelo because the staff is very nice and they made you comfortable and of…read morecourse they are younger staff. I went to Balinger Branch. the staff out there wasn't friendly and look like they are not in a good mood but this is early in the morning. I do understand because they are older people that works out there and they stuck up Or they are tired after Christmas.

I have not lived in San Angelo for 26 years, but continued to bank with this institution. Despite…read morethe inconvenience of banking with a small outfit such as this one, I continued my loyalty. I recently had a need to perform a wire transfer, and was notified of a $25 dollar fee for doing so. I politely asked to have the fee waived to no avail. Not even after speaking with a supervisor. I got the feeling that they gave zero consideration to the request. I'm moving on now, and 1st Community will be in my rear view mirror. Serious customer service skills needing to be implemented here. Adios!

Very professional, knowledgeable, and won me over.. I have recommended the firm to at least 4…read moreothers. I'm grateful thank you

Becky Ross is a very knowledgeable and professional insurance agent. She helped me compare several…read morepolicies to ultimately get a good commercial insurance policy that I feel comfortable with. She also explained certain nuances about the commercial market that I did not know... In all, she made the process easy and did what was possible to tailor my policy to my specific needs. I'd highly recommend Becky; she is a pleasure to work with. Thank you!

Independent Insurance with a personal touch. Unlike State Farm or Nationwide, Floyd Petitt's agents…read morework with many companies to find the best value for customers. More than a quote but a relationship.

From the owner: We are a full service independent insurance agency that is there for all your needs whether health,…read moreauto, life or more. If you need any help, you can depend on us and our staff at Floyd C. Petitt Insurance. We will treat people the way we would like to be treated with dignity, respect, consideration, and honesty.

VERY IMPRESSED WITH MARK VEGA AND HIS STAFF! I was in a car accident (rear-ended by a distracted…read moreteenager) on a Friday evening. I was advised by the responding officer that the police report would not be ready until after noon on Monday so I planned on waiting until then to call the insurance since I had no details on the accident. First thing Monday morning I received a call from Ann who works in Mark Vega's office asking if I was ok. I was very pleasantly surprised, especially when Ann said that Mark had told her to call and check on me. WOW, now that's great service! I was assured that everything would be taken care of. Although my car was totaled, the process was pretty smooth thanks to Mark and his staff. I strongly recommend Mark Vega for anyone looking for insurance. Not only is he competitive, but you will get a great agent.

Fix hours of operation on your website and on front door. If you're not open on Saturday, please…read morestate so

I have been a client with Darrell Freeman Farmers Insurance for over 15 years. He takes great care…read moreof my insurance needs and is very friendly and accessible. He and his staff respond in a very timely manner and always answer any questions I have. If you still like personal and friendly customer service - I highly recommend Darrell Freeman Farmers Insurance!

My experience was great and timely with Darrel Freeman, Farmers Insurance. We received increased…read morecoverage levels and a tremendous savings from what we were paying At SF and a previous independent agent! I do know there have been some office personnel changes following a catastrophic medical event by a previous staff member. RGS

Their rates went up I shopped around found better insurance at lower cost!! When I cancelled state…read moreFarm they had already drafted my acct for the month! I requested a full refund and it took 2 months and 7 phone calls back to them to get my partial refund, they said they held back 2 days of cover and lowered my refund!!! State Farm is evidently run by bean counters! Not worried about customers!

From the owner: TX-1343919 We believe your coverage should match your needs. We will recommend coverage based…read moreupon a focused conversation with you and your current situation. We believe in frequent reviews of your situation to ensure your coverage continues to meet your ever changing needs.