A great guy offering a great insurance product. But besides that, there's service to back up all…read morethe policies that I have had over the years. Jim, with his decades of experience, and his staff are very caring, hard-working people who value the policy-holders. They take the time to explain coverages or answer questions, and they're really efficient. They know their stuff! When a person has to USE their insurance, it's always nice to have reassurance and help.

The representative Sherry that answered was extremely rude and unhelpful. She suggested calling…read moreanother department for info that she had available to her merely feet away from her. Pure laziness. I will NEVER, EVER do business there.

The may have changed their name to Perry Hunter but the service and quality of the insurance they…read moreoffer is still top notch!

Quick and prompt, never had an issue that wasn't resolved quickly. Very friendly service.read more

My Grandfather was with this bank since 1999 and he went out of his way to make things easy for us…read morewhen he passed. This bank disappointed me with awful customer service from the manager, the lack of professionalism and how she refused to see what the issue was. I close this account for the lack of respect, empathy and understanding. You should never think that you are better than someone else it will bite you in the end.

My card was canceled due to one fraud charge. Instead of just canceling the charge- my whole debit…read morecard was canceled. I dont live in Texas right now, and when I called to speak to a rep, she was very "oh well, its going to take a week or two to get a new card". A week or two?? She attitude was very "not my money, not my issue" about it, and this is not the first time theres been attitude issues with the bank tellers.

Great Atm for credit union members even if your credit union is out of state. Fee free money if…read moreyour part of this credit union network. This was a chance discovery, I had just spent my cash at lunch at BBQ place. I pull into Asian market and it was closed so I asked if this ATM was a credit union one because I remembered the Pulse logo from my CA credit union. Great find loving it.

The Bank and Trust in San Angelo is a great bank to do business with. The staff is very friendly…read moreand efficient.

Extremely upset with this bank! Back in April I had made a number of calls to Banks to help me…read morewith a 2nd PPP loan because of the Covid pandemic. My previous bank (Bank of America) was not trying to help me and made an incorrect rejection. They wouldn't allow me to speak with anyone and withdrew my request and told me to find another lender. I had a 1st PPP loan through them and the loan forgiveness had been pending since February. The only two Banks that said they could help me were Texas Trust and The Bank & Trust. I met with an April Ward and we went over the application and details. I was in a rush because we were about a week away from the deadline. Even though I applied through BOA earlier in the year, they didn't reject me till a week before the deadline. April, informed me there was a good chance there would be a May extension, but that all my paperwork would be ready. There was an extension through the SBA, but I was informed to contact Bank of America to make sure the application was withdrawn from the SBA to prevent any complications. I did so and I was hoping we were ready to roll. I was then notified by April that they could not send my application in until I received Loan forgiveness on my previous loan. The SBA did not require loan forgiveness to apply for a secondary loan. Bank of America went past their required deadline before they approved my loan forgiveness. I was informed by April that their President or VP said they needed the loan forgiveness before they could help. Even though the previous loan wasn't through their bank, and I would have been responsible for paying for it regardless. They could have easily made an intellectual decision based on all the information I provided and what my CPA provided. Funds ran early while I was waiting for the loan forgiveness which wasn't required by the SBA. I couldn't even go to another lender for help during this time because nobody was taking anymore applications. This put me in a bind and I completely missed out on the 2nd PPP because of their unwillingness to submit the application to the SBA They originally lied to me saying the SBA required me to have loan forgiveness. I had contacted a few attorneys and discussed the issue. They told me that the SBA didn't require the loan forgiveness and that the bank representative was lying. I promptly made a call to Mrs. Ward. She then informed me that it was the VP or Presidents decison not to submitted it because of their risk. The program is over and I missed out on 40k + To help my business and employees because of this Covid pandemic! I will never do bussiness with this bank and I'm hoping others don't either.

Awesome agency! Also very helpful and friendly. It really does pay to have a local agent who…read morecares about you, and I highly recommend Steve and his team.

Independent Insurance with a personal touch. Unlike State Farm or Nationwide, Floyd Petitt's agents…read morework with many companies to find the best value for customers. More than a quote but a relationship.